St George Health Care Center

    905 Dukes St, Saint George, SC, 29477
    2.7 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglect abuse poor care unresponsive

    I wouldn't put my loved ones here. My dad died while under their care - I witnessed abuse, medication lapses, poor feeding, rude/inexperienced staff, missed appointments/transportation problems and an unresponsive administration even after police involvement. There are a few genuinely caring people (Eugenia and Sharon) and the food/activities can be good, but the systemic neglect outweighed the positives and I'm removing my loved one ASAP.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.70 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.8
    • Meals

      3.0
    • Amenities

      2.7
    • Value

      2.7

    Pros

    • Warm, welcoming atmosphere
    • Knowledgeable and professional staff
    • Unhurried, attentive care from some staff
    • Supportive team members (Eugenia and Sharon)
    • Caring and helpful staff
    • Tasty and satisfying food
    • Exceptional, engaging activities department
    • Home-away-from-home environment
    • Friendly and terrific staff service

    Cons

    • Rude and uncaring staff (multiple reports)
    • Inexperienced staff and lack of manners
    • Mistreatment, abuse, and staff misconduct (including police involvement)
    • Poor feeding and neglected basic care
    • Medication management failures (nurses letting medicine run out)
    • NP and nursing staff not thorough; overall poor care quality
    • Unresponsive administration and staff ignoring concerns
    • Neglectful CNAs and requests for resident transfers
    • Receptionist problems: long hold times and rude demeanor
    • Transportation and appointment coordination issues
    • Room/TV operational issues
    • Suspected poor care linked to resident death
    • Facility monitoring/closure concerns and safety worries

    Summary review

    The reviews for St George Health Care Center are highly mixed and reveal a polarized picture: some reviewers describe warm, caring, and professional experiences while others report serious neglect, mistreatment, and operational failures. Positive comments consistently highlight compassionate individual staff members, a welcoming atmosphere, good food, and a strong activities program. Negative comments include a range of serious allegations from rudeness and inexperience to potential abuse and medication mishandling. The overall sentiment is one of inconsistency — the facility appears capable of delivering excellent, home-like care in some instances, but also shows repeated and severe lapses in others.

    Care quality and clinical oversight emerge as major areas of concern. Multiple reviews allege medication management failures (for example, nurses allowing medication to run out) and describe the nurse practitioner as not thorough. There are reports of poor feeding and ignored pain, and at least one reviewer attributes their parent's death to suspected poor care. Such statements indicate potential lapses in clinical protocols, monitoring, and escalation. Conversely, some families praise nurses and caregivers as caring and always present, suggesting that clinical quality may vary greatly by shift, team, or specific caregivers.

    Staff behavior and competence are recurring themes with stark contrasts. Several reviews praise specific staff members and teams — notably mentions of Eugenia and Sharon as attentive and acting in residents' best interests — and describe staff as friendly, helpful, and professional. At the same time, there are numerous reports of rude, uncaring, or inexperienced staff, explicit incidents of staff misconduct (including a nurse cursing at a resident), and allegations of abuse that required police involvement. CNAs, in particular, are called out by some reviewers as neglectful. This mixed feedback points to inconsistent hiring, training, or supervision practices that produce widely variable resident experiences.

    Operational and administrative issues are also prominent. Families report unresponsive administration, staff ignoring concerns, long hold times and a rude receptionist, and requests that management retrain or suspend problematic employees. Residents and families also described practical problems such as difficulties with transportation to appointments, TV on/off issues, and general coordination failures. Additionally, some reviewers express concern about facility monitoring or potential closure, indicating anxiety about regulatory scrutiny or stability of the operation.

    Dining and activities are clear strengths in many accounts. Several reviewers praise the food as tasty and satisfying and describe the activities department as exceptional and engaging — contributing to a 'home-away-from-home' atmosphere when other aspects of care are working well. These consistently positive elements suggest the facility has capabilities and programs that can significantly enhance resident quality of life when paired with reliable clinical care and respectful staff.

    Taken together, the reviews indicate that St George Health Care Center has real strengths (dedicated individual caregivers, good food, and strong activities) but also serious and recurring weaknesses (clinical lapses, medication/documentation problems, rudeness, allegations of abuse, and administrative unresponsiveness). The pattern is one of high variability: families may encounter excellent care from specific staff members or teams, yet face serious risks of neglect or misconduct at other times. The most salient priorities implied by these reviews are consistent clinical oversight (medication and pain management), improved staff training and supervision to reduce rude or abusive behavior, clearer administrative responsiveness to family concerns, and thorough investigation of any reports of abuse or neglect.

    Location

    Map showing location of St George Health Care Center

    About St George Health Care Center

    St George Health Care Center, over on 905 Dukes Street in Saint George, South Carolina, has been around since 1981 and goes by the full name Saint George Health Care Center Inc., and they do call themselves a skilled nursing facility with a wide mix of care options for seniors who need both medical help and daily support, and it's got certified beds for up to 88 residents, usually with about 80 people living there on a given day, and residents can stay in rooms that come furnished and have things like private bathrooms, cable TV, kitchenettes, telephones, air conditioning, and Wi-Fi or high-speed internet, and some rooms even have two bedrooms or are shared, so you do get some choices about how you want to live, and those who stay there get care from a team that includes certified nurses, licensed practitioners, nursing assistants, and physical therapists, with personal care available around the clock and help with medication, transfers, bathing, dressing, and mobility, plus constant supervision for those who need it, and there are also skilled nursing and rehabilitative services as well as special support for those needing continuous monitoring or who have medical disabilities.

    Residents at St George Health Care Center have access to several things on site like a fitness room, a wellness, spa, and sauna room, a movie theater, library, game room, and an activity space, and there's a garden and outdoor walking paths where seniors can join programs or just sit and relax, and the staff put on daily activities, arts and music programs, and community-sponsored events, so folks tend to stay busy if they want to, and for meals, there's a dining room with restaurant-style service where a professional chef prepares food for all-day dining with options for special diets like for diabetes or allergies, and if someone wants to eat in the room, that's possible too.

    St George Health Care Center supports transportation and parking, including scheduled outings and a community shuttle, which helps people get to appointments or run errands, and inside, there are emergency alert systems, security features, safety precautions, and options for those who have trouble moving around or need help with daily tasks, and they have a strong focus on keeping people safe, especially for those who might wander. They accept both Medicaid and Medicare, which can make things easier for families trying to figure out how to pay, and they offer nutritional guidance and counseling, and sometimes move-in coordination and concierge services to help with the change.

    Now, as for staffing and oversight, St George Health Care Center has a nurse staffing level of 2.97 nurse hours per resident per day and in the past few years, they've had 20 deficiencies noted in state inspection reports, mostly about Resident Rights like not telling people in a timely way about transfers or bed-hold policies, and it's worth noting the nurse turnover rate has been 40.3%, which is pretty average for facilities like this, and the company runs as a for-profit limited liability business and is connected to Fundamental Healthcare. It is designed for people who need more than a little help and want medical care always close by, so seniors who come here get medical attention, daily support, and a chance to stay engaged in the community if they want it, but it's best to look into the details yourself before making any decisions.

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