Regency Park Health And Rehabilitation

    1212 Broadrick Drive, Dalton, GA, 30720
    2.8 · 11 reviews
    • Independent living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Good rehab, unsafe nursing care

    My aunt loved the rehab and therapist care - staff were professional, neat, and the brick building felt secure for Alzheimer's with generally clean, private rooms. However nursing and CNA care was inconsistent and often unsafe: nurses rushed or took long to respond, meds were delayed or incorrect, fracture care was poor, bedsores and infrequent bathing occurred, and there were bad smells at times. Patient supervision felt inadequate (wandering, rough handling) and relatives were sometimes treated poorly. Activities exist but are hit-or-miss and boring. I appreciated some very good clinicians, but overall I'm worried about safety and wouldn't trust long-term care without family oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.82 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.5
    • Meals

      1.8
    • Amenities

      3.2
    • Value

      2.8

    Location

    Map showing location of Regency Park Health And Rehabilitation

    About Regency Park Health And Rehabilitation

    Regency Park Health And Rehabilitation sits in Dalton and offers 100 beds, which means it's a larger place, and most days about 86 people live there, so it's almost always busy with residents going about their day, and you see a mix of room options, with both studios and semi-private rooms, so people don't have to live alone unless that's what they want, and there's a homey feeling since residents are encouraged to bring their own things to make the space feel like their own, and every room's climate controlled, which helps everyone stay comfortable, and there are courtyards and outdoor areas with landscaping that give folks somewhere nice to sit or go for a walk, not far from a few communal gathering rooms inside where you'll often hear conversation or see a group playing BINGO or having musical events and sometimes even a pet therapy session, and for people who like to keep busy, daily activities also include exercise groups, arts and crafts, outings, and holiday parties, plus three meals a day with menu options and a gourmet snack cart, so no one goes hungry and people can pick what sounds good, and for those needing spiritual life, a weekly interdenominational service's on the calendar.

    The community provides several care types, covering assisted living, skilled nursing, memory care, long-term nursing care, and even respite, which is when someone stays short-term after hospital care or when their caregiver's away, and it boasts a busy rehabilitation program on-site, including physical, occupational, and speech therapy with a team full of different kinds of doctors like internal medicine practitioners, psychiatrists, and psychoanalysts, and there are nurse practitioners, nurses, and therapists for the hands-on care, so everyone gets a shot at recovery or managing daily needs, but the nurse turnover rate sits at 31.3%, which is noticeably high, and staff provide an average of 3.54 nurse hours per resident daily, which is a key number for anyone wondering about hands-on attention, and the center's Medicare and Medicaid certified, which makes it able to serve people with those benefits, and there's a resident council too, giving folks a chance to speak up about the way care is planned or delivered.

    Regency Park Health And Rehabilitation holds a 6.6 out of 10 average rating, which puts it ninth among Dalton communities, and they say they're committed to compassionate, patient-centered care with a special eye toward recovery and well-being, and lots of amenities and services round out the daily life there, from daily housekeeping, laundry, utilities, Wi-Fi and cable, to salon and barber services onsite-though the center's always been strict about being a non-smoking community.

    The nursing home section has a 2-star rating from the Centers for Medicare & Medicaid Services, which is important because it shows where their nursing care currently stands in official eyes, and past state inspection reports found some care deficiencies, like issues with keeping areas free of accident hazards (F0689), trouble with infection control, assessment and care planning (F0655), and not always meeting good nutrition and dietary standards (F0812), so that's something families usually want to weigh when considering options, but administration by Hamilton Health Care System, Inc. and Hltc Inc.-a nonprofit-means it's not a for-profit operation.

    People often use their in-house transition care program when moving between the hospital and home, and there's even a home health branch for people who'd rather get care delivered in their own homes, and all told, the place tries to focus on individualized healthcare, both through standard and more specialized services, and while it isn't the top-rated around, it's been around for a long time and has a reputation for good patient care in the Dalton area.

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