Pricing ranges from
    $5,798 – 7,537/month

    The Waterford at Creekside

    9015 University Pkwy, Pensacola, FL, 32514
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Homey memory care, staff concerns

    I moved my wife here and overall I'm very pleased - the staff are kind, professional and genuinely caring, the cottage-style memory-care setup is homey and clean, meals are good and activities keep residents engaged. I have noticed staffing shortages, turnover and inconsistent communication from administration, and there have been occasional hygiene, medication or belongings issues that need better oversight. If you value compassionate caregivers and a small, memory-focused community, I recommend touring - just be sure to ask specific questions about staffing, security and billing.

    Pricing

    $5,798+/moSemi-privateAssisted Living
    $6,957+/mo1 BedroomAssisted Living
    $7,537+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.39 · 296 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.1
    • Meals

      4.1
    • Amenities

      4.1
    • Value

      2.8

    Location

    Map showing location of The Waterford at Creekside

    About The Waterford at Creekside

    The Waterford at Creekside sits as a single-story senior living community with cozy apartment homes set in several cottages, each equipped with emergency response systems and wide doorways for wheelchairs, and the apartments themselves are divided so seniors can live among others with similar cognitive abilities, which helps provide a setting that's both safe and familiar. The place offers many types of care, including independent living, assisted living, memory care under the specialized Magnolia Trails program, skilled nursing, home care, and hospice, which allows people to change their level of support if their needs change over time. Staff are there 24 hours a day, with a doctor on call and a team that stays awake through the night, ready to help with bathing, dressing, medication, or any personal care needed, and they're known for being helpful, joyful, and kind. Magnolia Trails and other memory support services, such as music and memory therapy, aromatherapy, pet therapy, and light therapy, are in place for residents with Alzheimer's or dementia, and there is also full medication management and incontinence care for those who need it. The community offers groupings for social, educational, and recreational activities, along with a lounge with a big-screen TV, an arts and crafts area, and beautifully landscaped courtyards where residents can safely walk or relax, and the grounds and cottages are set up to encourage companionship and plenty of time outdoors. Meals are nutritious and made with good-quality ingredients, and residents can eat together, which makes things feel homey. There's regular transportation to shopping, medical appointments, or outings. Special support is available for families, who can attend support groups and educational seminars, and everyone can feel a sense of connection. Creekside is pet-friendly, handicap accessible, and offers Wi-Fi/high-speed internet, so residents can stay in touch with loved ones. Staff develop person-centered care plans based on each resident's preferences, with activities and room setups tailored to suit. As part of Sonida Senior Living, Creekside has received awards like Best of Senior Living and Best Activities in Senior Living, and has a focus on both comfort and a positive, nurturing environment.

    About Sonida Senior Living

    The Waterford at Creekside is managed by Sonida Senior Living.

    Sonida Senior Living, Inc. (NYSE: SNDA) is a leading owner, operator, and investor in senior housing communities across the United States, founded in 1990 and headquartered in Dallas, Texas. Originally established as Capital Senior Living by founder Jim Stroud, the company rebranded to Sonida Senior Living in November 2021 following a $154.8 million investment from Conversant Capital. As of June 2025, Sonida operates 96 senior housing communities across 20 states, serving approximately 10,000 residents with an aggregate capacity that includes 83 owned communities and 13 managed properties, making it one of the nation's most significant senior living providers by resident capacity.

    The company provides a comprehensive continuum of care services including independent living, assisted living, memory care, and respite care programs. Sonida's communities offer essential services such as nutritious meals, housekeeping, laundry, 24-hour staffing, transportation, social and recreational activities, and healthcare monitoring. Select communities feature the specialized Magnolia Trails™ memory care program designed specifically for residents with dementia and Alzheimer's disease. Beyond basic care, Sonida emphasizes signature programming that includes daily fitness and wellness classes, engaging activities that promote joy and companionship, and personalized care plans tailored to each resident's unique needs and preferences.

    Sonida's mission is to create a safe and caring environment where team members thrive and residents find joy in new experiences and friendships. The company's philosophy centers on recognizing residents as unique individuals, knowing their hobbies, preferences, and personal histories to provide dignified, person-directed care. They believe that simple things matter most: friendly faces, clean and comfortable spaces, amenities that promote safety and independence, and maintaining a warm, welcoming atmosphere. This approach emphasizes creating meaningful connections and celebrating both significant milestones and everyday moments in residents' lives.

    The company has earned substantial recognition for its commitment to excellence, with 30 communities receiving Best Senior Living Awards in 2022, and 20% of their communities winning 2025 Best of Senior Living Awards. Several communities have also been honored with prestigious industry awards in 2024. Under the leadership of President and CEO Brandon Ribar, who brings over 15 years of senior living industry experience, Sonida has demonstrated strong operational performance with an average occupancy rate of 84.7% in Q1 2025 and a 27.4% increase in adjusted EBITDA from 2023 to 2024, reflecting their commitment to operational excellence and quality care delivery.

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