Mirador estimate
    $1,633/month

    The Legacy of Anderson

    3501 N Hwy 81, Anderson, SC, 29621
    4.6 · 73 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    4.0

    Warm community, needs safety improvements

    I loved the warm, home-like atmosphere - caring, friendly staff (Dee was especially helpful, Rudy hardworking), engaging activities, good food, bright roomy apartments and on-site therapy; overall I would recommend it. That said I saw troubling health and safety lapses: weak COVID testing policies (voluntary testing, 5-day isolation without retest, no dining recheck), occasional neglect/delayed response, pest and cleanliness/maintenance issues and some dining hygiene concerns. Great community and staff, but they need to fix health, safety and upkeep problems.

    Pricing

    $1,633+/mo1 BedroomIndependent Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Assistance with dressing
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system

    Meals and dining

    • Meal preparation and service

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.59 · 73 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.6
    • Meals

      4.0
    • Amenities

      4.2
    • Value

      4.0

    Pros

    • Consistently caring, friendly and attentive staff
    • Staff frequently described as going above and beyond
    • Clean, well-maintained and attractive facility
    • Hotel-like decor and comfortable, homey apartments
    • Varied, active calendar of on-site activities and clubs
    • Frequent off-site trips (museums, bowling, movies, safaris)
    • Restaurant-style dining with three meals a day
    • Flexible/open dining ordering and social dining options
    • On-site therapy and some medical/rehab services
    • Responsive maintenance team (named staff praised)
    • Housekeeping/weekly maid service included
    • Transportation to doctors and town provided
    • Safe, secure, single-building “all-in-one” layout
    • Good move-in process and helpful tour/sales staff
    • Strong sense of community and new friendships
    • Reasonable pricing/value compared with alternatives
    • Accessible units (handicapped bathrooms, safety bars)
    • Amenities: gym, movie theater, library, game rooms
    • Bright, spacious apartments with large windows
    • Residents report improved quality of life and satisfaction

    Cons

    • Staffing shortages and turnover (housekeeping and others)
    • Pest problem reported (roaches) with unresolved remediation
    • Elevator problems: outdated, slow, outages and repair delays
    • Dining concerns for some: food quality/taste inconsistent
    • Dining hygiene issues alleged (hair touching, handwashing)
    • Safety lapses reported (falls not checked promptly)
    • COVID-19 testing and isolation policies viewed as inadequate
    • Independent-living only — limited on-site medical care
    • Some apartments/areas reported as dirty at times
    • Maintenance or repairs occasionally slow or incomplete
    • Marketing/5-star image perceived as inconsistent with reality
    • Limited apartment size/availability (desire for 2-bedrooms)
    • No stove in kitchen units — only microwave/air fryer allowed
    • Location drawbacks: busy highway, long single-building hallways
    • Value concerns when billed for services that feel subpar
    • Instances of alleged poor staff accountability or dishonesty
    • Occasional changes in food/chef that upset residents
    • Smoking areas are segregated and noted by some
    • Windows and some routine cleaning sometimes neglected
    • Some residents' physical declines limit activity participation

    Summary review

    Overall sentiment across the reviews for The Legacy of Anderson is predominantly positive, with very strong and repeated praise for the staff, community feel, cleanliness, and activity programming. The dominant theme is that employees — from sales and management to maintenance and care staff — are caring, personable, and often described as going "above and beyond." Multiple reviewers call out specific staff members by name for responsiveness (maintenance staff such as "Rudy," and team members like "Dee" and "Cristy"), and many emphasize that the culture feels home-like rather than institutional. Numerous residents and family members reported improved quality of life, active social lives, new friendships, and peace of mind after moving in, praising the ease of move-in, the helpful tours, and the welcoming environment.

    Facilities and cleanliness are a major positive in most comments. The community is repeatedly described as attractive, hotel-like, bright, and well-kept, with spacious, sunlit apartments and thoughtful common spaces (game rooms, movie room, library, chapel). Housekeeping and weekly maid service are listed as included by many reviewers, and maintenance responsiveness is frequently noted as a strength. On-site amenities — including an exercise area, arts & crafts, card rooms, frequent social events, and transportation to off-site activities and doctor appointments — are widely praised and contribute to the community’s active lifestyle reputation.

    Dining and activities receive generally favorable reviews but with mixed notes. Many reviewers compliment the restaurant-style dining, variety on the menu, three meals a day, flexible ordering, and social dining atmosphere. Several people described the food as very good and praised the dining format. However, a notable portion of reviews express dissatisfaction with food taste or portioning, mention changes in chefs that affected satisfaction, and raise specific hygiene concerns in dining service (allegations about staff hair contact and handwashing). Activity programming is a consistently positive element — frequent trips, games, classes, and entertainment contribute significantly to resident satisfaction — though a few comments note that physical limitations (hearing/vision loss, physical therapy needs) can limit individual participation.

    Safety, medical support, and operations show mixed signals. Positive safety features cited include med-alert fobs with quick response and the general feeling of a secure, one-building environment. On-site therapy services are a plus for many residents, and some reviewers specifically credit the community with measurable health and lifestyle improvements. Conversely, there are significant concerns about medical preparedness and safety protocols: reviewers reported an inadequate COVID-19 testing policy (voluntary testing, insufficient retesting before returning to communal dining), instances of a resident being left on the bathroom floor for a prolonged period, and other allegations of staff accountability failures. These are serious issues that some families flagged as red flags. Also, as an independent-living community, The Legacy does not provide external physician care on campus, and several reviews emphasize that potential residents should be aware of medical limitations and the potential need to move when medical needs increase.

    Operational and maintenance issues appear intermittently. While many praise maintenance responsiveness, multiple reviewers reported elevator problems (slow, outdated, outages and delayed repairs), occasional dirty apartments or lapses in routine cleaning, and staffing shortages that impact housekeeping and service consistency. Pest problems (specifically roaches) were reported in at least one apartment; the office reportedly acknowledged the issue but did not resolve it to that resident’s satisfaction. Some reviewers expressed frustration that marketing promising a five-star experience did not match every resident’s day-to-day experience, particularly where staffing constraints or service inconsistencies were apparent.

    Cost, value, and unit specifics reflect variability in resident priorities. Several reviewers describe The Legacy as reasonably priced and a good value compared to alternatives, praising included services and the all-in-one convenience. Others felt pricing was high relative to apartment size (desire for larger/2-bedroom units), or questioned value when meal preferences or services did not meet expectations. Apartment features are generally appreciated — accessible bathrooms, full-size refrigerators, bright windows — but a recurring practical limitation is that many units lack a conventional stove, requiring residents to rely on a microwave or air fryer.

    In summary, The Legacy of Anderson emerges as a warm, well-appointed independent living community with a strong culture of caring staff, robust social programming, and many attractive amenities. Families and residents repeatedly cite staff kindness, social opportunities, helpful move-in processes, and clean, hotel-like facilities as core strengths. However, prospective residents should also consider several caveats raised by reviewers: occasional service inconsistencies tied to staffing levels, maintenance pain points (notably elevators), at least one reported pest issue, some dining and hygiene complaints, and serious isolated safety/accountability concerns. The community appears to offer excellent social and lifestyle value for many independent-living seniors, but families should perform targeted due diligence (ask about current staffing, cleaning and pest control protocols, elevator maintenance schedules, dining hygiene practices, and COVID/illness policies) and confirm that the independent-living model aligns with any evolving medical needs before committing.

    Location

    Map showing location of The Legacy of Anderson

    About The Legacy of Anderson

    The Legacy of Anderson sits in sunny surroundings with open green spaces and a pleasant, homelike feeling where residents often talk about the friendly community and warm welcome, and the average reviews come in at 4.5 stars, which seems to reflect how people feel about living there, and the staff offers a wide range of care options like independent living, assisted living, memory care made for people with Alzheimer's or other dementia types to help prevent wandering, as well as in-home care, skilled nursing, and short term stays, so that when health needs change residents can stay within the same familiar place, and there's always someone available with nurses on site, a doctor and nurse on call, a dentist who visits, and homecare services right there. The three-story building has studio, one-bedroom, and two-bedroom apartments, some with full kitchens, kitchenettes, walk-in closets, and private bathrooms, and everything is wheelchair accessible, including the showers. Housekeeping, weekly linen service, and onsite maintenance take care of the chores, making things easier for 55+ seniors, and those who want regular meals have fresh, nutritious food each day with different dining room options and special meals through programs like Five Star Dining and MyChoice Dining, and people can choose restaurant-style dining with two or three meals each day included. Inside, people find inviting spaces with features like a movie theater for films and events, an activity studio, a card and game room, community computers, a chapel, and a library, plus bar and cocktail lounge areas, and a well-used billiards room, and folks enjoy both indoor and outdoor pools, a gazebo, community gardens, scenic walking paths, and a park by a lake or pond. Fitness and health are supported with Ageility Physical Therapy, therapy services like rehab, physical, speech, and occupational therapy, and a range of exercise groups and Life Enrichment activities, plus a pet-friendly policy and a dog park, and there's even pet therapy. Residents can get beauty and barber services, podiatrist visits, access to a theater, volunteer opportunities, and religious services all without leaving the grounds, and transportation comes free for local outings, covering trips to shops, Cherokee Casino, Botanical Gardens, and appointments. There are plenty of clubs, social events, movie nights, happy hours, and activities to join for those who want connection, and everything is secured inside a gated area with covered parking available. Clean air is a focus, since there's no smoking allowed anywhere inside, and people who like to cook have options for kitchens or kitchenettes in the units. Those looking for faith gatherings or quiet time can always visit the onsite chapel. Lastly, being a verified partner means the community keeps up with all state rules and licenses, so families know the facility takes oversight seriously.

    About Five Star Senior Living

    The Legacy of Anderson is managed by Five Star Senior Living.

    Five Star Senior Living, founded in 1999 and headquartered in Newton, Massachusetts, operates more than 170 communities across the United States, serving over 15,900 residents with nearly 24,000 team members. Now operating as a division of AlerisLife Inc. (Nasdaq: ALR), Five Star has established itself as one of the nation's largest senior living providers and ranks among the top operators of continuing care retirement communities (CCRCs) in the country.

    The company provides a comprehensive continuum of care including independent living, assisted living, memory care, skilled nursing, and respite care services. Through strategic partnerships with FOX Rehabilitation for therapy and wellness services, and DispatchHealth for on-demand acute care, Five Star ensures residents have access to comprehensive healthcare solutions without leaving their community. Their innovative Lifestyle360 programming enriches residents' intellectual, physical, emotional, social, and spiritual well-being through daily activities and events tailored to diverse interests and abilities.

    Guided by the mission of "honoring and enriching the journey of life, one experience at a time," Five Star embraces a person-directed care philosophy that emphasizes individualized attention and choice-driven services. The name AlerisLife, derived from the Latin "aleris" meaning to "foster, nourish, and develop," reflects their commitment to helping residents pursue new or lifelong goals regardless of age. Their approach centers on the belief that "happy employees mean happy residents," fostering a culture where both staff and residents can thrive.

    Five Star's dedication to excellence has earned numerous accolades, including frequent recognition from the Assisted Living Federation of America's "Best of the Best" Awards and the American Health Care Association's Quality Awards. The company has achieved Great Place to Work certification for consecutive years, demonstrating their commitment to both employee satisfaction and resident care. Through evidence-based wellness approaches, fine dining experiences, and warm, inviting environments, Five Star Senior Living continues to set standards for quality senior care across the nation.

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