Overall sentiment in these reviews is strongly positive: reviewers consistently praise Mt. Pleasant Home for its friendly, caring staff, clean and tidy environment, and a warm, home-like atmosphere in a historic, mansion-like building. Multiple comments highlight compassionate and helpful staff who assist with meals, laundry, and housekeeping, creating a welcoming environment for residents and families. The resident community is described as friendly and family-like, and several reviewers said their loved ones are happy there.
The physical facility and living units receive frequent praise. Reviewers mention a charming historic setting with period furnishings, large windows in corner rooms, recent updates such as new carpeting, and accessible bathrooms with guardrails and good handrails. Rooming options are flexible, with private or shared-bathroom arrangements available. Common spaces include a large activity room, which reviewers note supports a range of social activities.
Dining and activities are clear strengths. Multiple reviewers describe the food as delicious and consistently good. Activities noted include bingo, crafts, bonfires and cookouts — evidence of an active social calendar that promotes engagement and a homey atmosphere. These offerings, combined with supportive daily services (meals, laundry, housecleaning), make Mt. Pleasant Home particularly well suited for fairly independent seniors who want social interaction and some assistance with daily tasks but do not require intensive medical care.
The primary concerns raised are administrative and financial. At least one reviewer described the administrator as lacking, and there are specific complaints about deposits not being returned promptly — with long refund wait times noted. One review mentioned a substantial sum (over $40,000) in the context of placement and refund problems; while most reviews are positive about value, this raises a red flag for prospective residents and families to carefully review contract terms, deposit policies, and refund procedures before committing. Another practical limitation is that the facility appears oriented toward relatively independent residents, so it may not meet the needs of seniors who require higher-level medical or nursing care.
In summary, Mt. Pleasant Home is consistently described as a warm, well-kept independent living option with a historic, attractive setting, attentive and compassionate staff, good food, and an active social program. It represents good value for many families and residents seeking a homelike, social environment with assistance for routine tasks. Prospective residents should, however, verify administrative practices (especially around deposits and refunds) and confirm the level of medical or nursing care available to ensure it aligns with their needs.
