Sequim Health & Rehabilitation

    650 West Hemlock Street, Sequim, WA, 98382
    3.1 · 11 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Clean facilities, understaffed, poor food

    I had a mixed five-week stay. The building was very clean, had lots of activities (Wii bowling, bingo, concerts), family rooms and free coffee, and several nurses, aides and therapists were knowledgeable, attentive and helped me regain strength. But chronic understaffing meant long waits, missed checks and delayed assistance, some staff were unfriendly or argumentative, and the food was cold, limited and not very nutritious - I felt neglected at times and my husband was anxious to get me home. Overall pleasant and healing in parts, but staffing and food problems make me hesitant to fully recommend it for higher-care needs.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.09 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.1
    • Meals

      1.7
    • Amenities

      3.5
    • Value

      3.1

    Pros

    • Welcoming and accommodating staff
    • Terrific nurses and aides
    • Knowledgeable staff
    • 24/7 staff availability (reported in some reviews)
    • Attentive and effective physical therapy
    • Good pain monitoring for some residents
    • Comfortable and healing stays reported
    • Wide variety of activities and programs
    • Creative group activities (Wii bowling, games, bingo)
    • Concerts and social events
    • Hair and personal services available
    • Professional and caring staff who meet some residents' needs
    • Daily physical/occupational/speech therapy reported by some
    • Clean facility and beds
    • Family rooms with flat-screen TVs
    • Free coffee and other small amenities
    • Good location and overall service for some residents

    Cons

    • Long waits for assistance and delayed response times
    • Understaffing and inadequate staffing levels
    • Unfriendly or argumentative staff reported by some
    • Inconsistent care quality between shifts or staff members
    • Cold or uncooked meals
    • Food often not nutritious or limited in variety
    • Limited meal options (no fruit, salads, or desserts in some reports)
    • Limited hydration and inadequate fluid offering
    • Staff blaming residents for complaints
    • Unresponsive staff and nurses failing to check dressings
    • Delayed assistance for restroom needs
    • Neglect and lack of monitoring leading to safety concerns
    • Risk of hospital readmission cited due to poor monitoring
    • Profit-driven care concerns expressed by at least one reviewer
    • Family members required to provide care due to staff gaps
    • Therapy frequency or scheduling issues (difficult to manage for some)
    • Some rooms and accommodations only described as 'ok' rather than excellent
    • Some reviewers would not recommend due to care concerns

    Summary review

    Overall impression: Reviews for Sequim Health & Rehabilitation are mixed, with a clear split between strong praise for specific caregivers and programs and repeated concerns about staffing, responsiveness, and dining. Multiple reviewers praise the nursing staff, aides, and therapy teams, reporting knowledgeable and caring individuals who provided attentive therapy, effective pain monitoring, and a generally comfortable recovery environment. At the same time, several reviews raise serious issues around delays in assistance, inconsistent monitoring, and food quality that suggest variability in daily operations and staffing levels.

    Care quality and staffing: A dominant theme is inconsistency in care. Numerous reviewers highlight excellent nursing and therapy — naming terrific nurses and aides, 24/7 availability in some cases, and successful rehabilitation outcomes (for example, a five-week stay that resulted in regaining strength). Conversely, other reviewers describe long waits for assistance, understaffing, unresponsive staff, nurses failing to check dressings, and situations where families felt they had to step in to provide basic care. These contrasts indicate that while some staff members perform very well, staffing shortages or uneven training/supervision may be causing lapses in monitoring and timely assistance. Several reviewers explicitly linked staffing shortfalls to safety concerns and potential risk of hospital readmission.

    Therapy, activities, and rehabilitation: Therapy and activity programming receive consistent positive mentions. Physical, occupational, and speech therapy were reported as available daily by some families, and physical therapy in particular is described as attentive and effective. The activity calendar appears robust: reviewers note Wii bowling, creative movement programs, game rooms, bingo, concerts, hair services, and other engaging offerings. These programs were frequently cited as contributors to residents’ satisfaction and successful rehabilitation experiences, helping residents regain strength and stay socially engaged during their stays.

    Dining and hydration concerns: Dining is a clear, recurring weak point. Multiple reviewers report cold or uncooked food, meals that are not nutritious or lack variety, and limited offerings — with specific complaints about lack of fruit, salads, and desserts. There are also complaints about limited hydration availability. These descriptions suggest systemic issues with food preparation, menu planning, or meal service processes. Negative dining experiences were frequent enough to be a major factor in lower overall satisfaction among several families.

    Facilities, cleanliness, and amenities: The facility itself receives positive notes for cleanliness and some amenities. Reviewers mention clean beds, well-maintained rooms (though described as merely "ok" by some), family rooms with flat-screen TVs, and small comforts such as free coffee. These elements are seen as supportive of a pleasant environment for families and residents when other aspects of care are functioning well.

    Management, communication, and culture concerns: Several reviewers raised concerns about staff attitude and management practices. Reports of staff being unfriendly or argumentative, staff blaming residents for complaints, and at least one reviewer characterizing care as profit-driven point to potential cultural and leadership issues. These comments, combined with reports of understaffing and families needing to provide care, suggest problems with staffing strategy, accountability, and communication between staff and families.

    Patterns and recommendations: The dominant pattern is variability — strong pockets of clinical and therapeutic competence paired with operational and staffing weaknesses that undermine consistent care. Prospective residents and families should weigh the positive reports of therapy, activities, and caring individual staff against the recurring complaints about response times, food quality, and monitoring. Families who rely on prompt assistance or have significant nursing needs should ask specific, up-to-date questions about staffing levels, nurse aide ratios, supervision, and meal services. For management, the clear priorities are addressing staffing shortages, improving meal quality and hydration practices, standardizing nursing checks (dressings, pain, toileting assistance), and improving communication so that positive clinical capabilities are not negated by preventable operational failures.

    Location

    Map showing location of Sequim Health & Rehabilitation

    About Sequim Health & Rehabilitation

    Sequim Health & Rehabilitation sits at 650 West Hemlock Street in Sequim, WA, close by Olympic Medical Center and other clinics, which gives families and residents some peace of mind if quick care's needed, and the building itself has parking and transportation options for folks who need them, so getting to appointments or visits is a bit easier. The place has 100 certified beds with an average of about 74 residents, and rooms come in 30 private and 35 double-occupancy layouts, all with things like private bathrooms, cable TV, a kitchenette, telephone, air conditioning, Wi-Fi, and furnished setups, which tries to help people feel more at home. The community has outdoor spots like gardens, walking paths, and shared spaces where you can get a breath of fresh air or chat with someone during the day, and inside, people can join in activities in the arts room, game room, library, or activity room, with music programs, movies, fitness, and even resident-run events and other daily things going on.

    When it comes to meals, residents eat in a community dining room with options for allergies and diabetes, and restaurant-style service led by a professional chef tries to make dining more enjoyable, with all-day dining for those who like a flexible schedule. Residents can use laundry service, get housekeeping help, and take advantage of move-in coordination or family support services if that's needed. You'll find amenities like a fitness room, spa or wellness area, and various programs, all trying to keep folks comfortable and active when they're able to join in. The care services stretch from basic help with bathing, dressing, and daily living to skilled nursing care for those who need more medical attention, with a 24-hour call system and round-the-clock supervision, so there's usually help nearby, especially for high-acuity needs or people living with dementia, stroke, or Parkinson's. On top of that, the place provides medication management, non-ambulatory care, IV therapy, speech therapy, wound care, physical and occupational therapies, and supports both short-term rehab and long-term skilled nursing, even offering respite and end-of-life care if needed.

    Skilled staff, including aides, nurses, and therapists, aim for personalized services, and there's a therapy program built around teamwork with nurses, therapists, and physicians. The facility maintains about 4.3 nurse hours per resident per day, though the nurse turnover rate of 50% means some changes in staffing over time. The center is led by Administrator James Aldred and is part of the Caldera Care group. Residents who use Medicare and Medicaid can get services covered here. The facility has a history of regulatory compliance issues, with deficiencies noted in federal inspections, including some related to infection control, resident rights, and reporting suspected abuse or neglect. The staff follows policies and procedures aiming to protect residents from infections and keep everyone safe, though families might find it useful to review inspection records and ask questions about those findings before making a choice. The facility scores an 8.0 from two online reviews, which may help some folks get a sense of people's experiences there. The place focuses on helping people recover, maintain their health, and gain as much independence as possible in a supportive setting, but it's smart to look over all the details, think about the needs of the person who'll be living there, and talk through any questions with the team.

    People often ask...

    Nearby Communities

    • Front entrance of a multi-story building with a wooden gabled porte-cochère, hanging flower baskets, and surrounding landscaping.
      $4,140 – $5,400+4.8 (37)
      Studio • 1 Bedroom
      assisted living, memory care

      Aegis Living Marymoor

      4585 West Lake Sammamish Pkwy NE, Redmond, WA, 98052
    • Aerial view of a cityscape at sunset featuring a large multi-story residential building next to a historic church with a red-tiled roof and a distinctive dome. The scene includes surrounding streets, parked cars, trees, and a body of water in the background under a partly cloudy sky.
      $3,195+4.9 (33)
      1 Bedroom
      independent, assisted living, memory care

      Merrill Gardens at Wright Park

      5 S G St, Tacoma, WA, 98405
    • Architectural rendering of a multi-story senior living facility building with multiple windows, landscaped greenery, and sidewalks surrounding the structure.
      $4,200+4.4 (65)
      1 Bedroom
      continuing care retirement community

      Merrill Gardens at Auburn

      18 1st St SE, Auburn, WA, 98002
    • Exterior view of a modern multi-story residential building with balconies, large windows, and a mix of white, black, and brick facade under a clear blue sky.
      $6,589 – $8,565+4.9 (35)
      Semi-private • 1 Bedroom • Studio
      independent living, assisted living

      Merrill Gardens at Hillsboro

      146 NE 4th Ave, Hillsboro, OR, 97124
    • Entrance driveway to a senior living facility with a covered drop-off area, surrounded by trees, shrubs, and landscaped flower beds under a clear blue sky.
      $2,800 – $5,000+4.4 (174)
      Semi-private • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Truewood By Merrill, Boise

      2600 North Milwaukee Street, Boise, ID, 83704
    • Exterior view of Oakmont of Westpark senior living facility at dusk, showing a two-story building with illuminated windows, stone and stucco facade, landscaped greenery, and a covered entrance with a clearance sign.
      $3,595 – $4,995+4.3 (86)
      Studio • Semi-private
      independent, assisted living, memory care

      Oakmont of Westpark

      2400 Pleasant Grove Blvd, Roseville, CA, 95747

    Assisted Living in Nearby Cities

    1. 17 facilities$5,335/mo
    2. 17 facilities$5,335/mo
    3. 17 facilities$5,335/mo
    4. 17 facilities$5,335/mo
    5. 2 facilities
    6. 14 facilities$5,774/mo
    7. 8 facilities$4,591/mo
    8. 11 facilities$4,591/mo
    9. 12 facilities$5,612/mo
    10. 0 facilities
    11. 11 facilities$4,591/mo
    12. 0 facilities
    © 2025 Mirador Living