Royal Manor West is a senior living facility that offers various amenities for its residents. However, according to reviews from individuals who have had loved ones stay at the facility, there are some concerning issues that have been raised. These issues include allegations of neglect in providing proper care, especially for individuals requiring hospice care. There are claims that residents have experienced a decline in health and well-being during their stay at Royal Manor West.
Some reviewers have expressed dissatisfaction with the quality of care provided at the facility, noting issues such as delays in attending to basic needs and lack of attention to personal hygiene. There are also complaints about the cleanliness of the rooms and the overall environment, as well as concerns about the level of staff attentiveness and professionalism.
On a positive note, there are some reviewers who have mentioned positive experiences with certain staff members at Royal Manor West. These individuals have highlighted the kindness and hard work of specific employees who have provided support and care for their loved ones during their stay at the facility.
Despite some positive remarks about individual staff members, the overall consensus from the reviews seems to suggest that Royal Manor West may have room for improvement in terms of the quality of care and services provided to residents. Families and individuals considering this facility for their loved ones may want to carefully consider these factors before making a decision.