Immanuel's Healthcare is a nursing home that has received mixed reviews from former employees and visitors. There are complaints of high turnover rates due to the management style of Connie, the manager who oversees multiple departments. Employees have reported feeling poorly trained and overworked, with Connie exhibiting a lack of professionalism and unprofessional behavior. This has led to a negative work environment and challenges with staffing levels.
In terms of care provided, there have been reports of residents experiencing burns and other issues during their stay at Immanuel's Healthcare. Some visitors have noted concerns about the quality of care, with instances of residents being left in bed during the day and a strong smell of urine and feces in the facility. These observations have raised questions about the level of attention and support given to residents.
Medicare has rated Immanuel's Healthcare as 1 out of 5 stars, indicating potential or actual harm to residents based on reported issues. The facility has been flagged for substandard quality of care, with concerns about staffing levels and overall treatment of residents. It is important to note that the amount of time dedicated to each resident by staff members may not meet expected standards for a facility of this nature.
Despite the negative feedback and ratings, there have been some positive experiences shared by families who have had loved ones stay at Immanuel's Healthcare. Some have praised the care received by residents and the overall experience during their time at the facility. However, it is important to consider the various perspectives and feedback when making a decision about placing a loved one in this nursing home.