Serene Manor Medical Center is a care facility located in Knoxville, TN, with 79 beds and nonprofit, corporate ownership. The facility participates in Medicaid and is not part of a continuing care retirement community. It has an overall rating of 1 out of 5 and a long-term care rating of Below Average based on recent data from July 2023 and earlier. This rating evaluates the facility's ability to care for residents who require daily assistance with medical and non-medical needs. In terms of hospitalizations, there were 2.7 hospitalizations per 1000 patient days, and 1.1 emergency room visits per 1000 patient days.
The facility has had documented issues with poor care and has been closely monitored by the Centers for Medicare and Medicaid Services as a special focus candidate. Recent inspection reports indicate various deficiencies, including a failure to protect residents from abuse, provide accurate assessments, develop complete care plans, and ensure a safe environment. The nursing home has also faced issues with pharmaceutical services, food preparation, and quality assurance.
Residents at Serene Manor Medical Center have been found to have a high level of ability to self-care, with 78.3% maintaining the ability to perform common activities without assistance. The majority of residents received the annual influenza vaccination, and a registered nurse was on site for at least 8 hours on 96.4% of days. The facility has paid fines totaling $650 in the last three years and has shown compliance with National Fire Protection Association standards in its most recent inspection.
Facing challenges with abuse prevention, care planning, and safety measures, Serene Manor Medical Center strives to provide quality care to its residents. While the facility has room for improvement in various areas, it remains dedicated to supporting the needs of older adults in the Knoxville community.