The Grand Rehabilitation And Nursing At Queens

    157 15 19Th Avenue, Whitestone, NY, 11357
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Excellent therapy, inconsistent nursing, communication

    I found the staff genuinely caring and the rehab/therapy exceptional - social workers and therapists went above and beyond and the facility was very clean. That said, nursing quality was inconsistent, call-bells and bathroom assistance were often slow, and the place felt short-staffed at times. Communication and administration were hit-or-miss (paperwork, discharge info and callbacks were frustrating), and meals were frequently bland though improved recently. Overall I'd recommend it for short-term rehab, but I'd be cautious about long-term care given the staffing and communication issues.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.05 · 318 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.9
    • Meals

      2.9
    • Amenities

      3.2
    • Value

      3.5

    Location

    Map showing location of The Grand Rehabilitation And Nursing At Queens

    About The Grand Rehabilitation And Nursing At Queens

    The Grand Rehabilitation And Nursing At Queens gives a supportive setting for seniors and people needing skilled nursing care, with 179 beds in the facility and staff who deliver constant medical attention for complex health needs, whether someone's staying a short time to recover or living there full-time, and when you walk in the building you notice there's no odor and a cheerful environment with bright, spacious apartments where windows let in lots of natural light, soft carpeting underfoot, and safety measures put into place to help keep people secure, and they've built in safety systems all over. The staff helps with medical reminders, exercise routines, and organizing entertainment, so residents have things to do and someone always looking after their schedule. Skilled healthcare professionals, including nurses, are there to give care, supervision, and advanced rehab, with programs and services tailored to what each person needs. The facility also has a stroke center and supports high acuity care, including for those who have physical or mental health issues needing 24-hour nursing and personal care, and they keep specific allergy records, including for people who can't be near fish, which is a detail some families might need to know. The Grand has a dietary program, concierge services, plus several wellness programs like Gold Standard and Grandtech, all aimed at keeping residents as healthy as possible, and the building's made to feel comfortable and welcoming, aiming to enrich life and support both health and recovery with a range of amenities and services focused on safety and well-being, and everything's done to promote both comfort and medical quality in a setting designed for recovery and care.

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