Chesaning Nursing and Rehabilitation Center

    201 S Front St, Chesaning, MI, 48616
    3.1 · 31 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, serious safety lapses

    I have mixed feelings. On the positive side staff are often kind, hardworking and attentive - great communication, compassionate nurses, helpful with family logistics and daily activities. But I've also seen serious safety and care lapses: poor staffing, call-button failures, residents left in wheelchairs for hours, falls needing stitches, filthy areas/strong odors, and even an oxygen hookup issue with slow response. Covid measures were in place, yet the extremes here scare me - it needs immediate investigation before I'd trust my family here.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.06 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.5
    • Meals

      2.5
    • Amenities

      1.0
    • Value

      3.1

    Pros

    • Caring, compassionate and professional staff
    • Responsive nursing and attentive bedside care
    • Strong family communication and involvement
    • Compassionate end-of-life support
    • Daily activities and community feel
    • Good teamwork among staff
    • Infection-control measures (masks, temperature checks, frequent COVID testing)
    • Helpful with special events and logistics (e.g., family celebrations)
    • Residents feel loved, respected and safe according to many families
    • Positive reports of food quality from some families

    Cons

    • Allegations of negligent care (e.g., oxygen not hooked up)
    • Unresponsive staff and call-button delays
    • Chronic understaffing and poor staffing levels
    • Residents left in wheelchairs or unattended for long periods
    • Serious safety incidents (falls resulting in stitches and other injuries)
    • Reports of filthy facility conditions and strong odors
    • Cold food reported by some families
    • Run-down / older building condition
    • Inconsistent care quality and mixed/mysterious reviews (possible bribery rumors)
    • Poor communication or rude staff in some instances

    Summary review

    Overall sentiment in these reviews is highly polarized: a substantial group of reviewers describe Chesaning Nursing and Rehabilitation Center in strongly positive terms, praising compassionate, professional staff, solid family communication, attention to resident dignity, and effective infection-control practices. Those positive reviews highlight responsive nurses who provide timely help, teamwork among caregivers, a small-town/family atmosphere, active daily programming, and staff who go beyond routine duties to help families arrange special events like birthdays. Several reviewers explicitly call the staff 'angels' or 'top notch' and say their loved ones are treated with love and respect.

    Counterbalancing those positive accounts are multiple serious negative complaints that raise safety and quality-of-care concerns. Specific allegations include critical incidents such as oxygen not being hooked up and a patient nearly suffocating, failure of call-button responsiveness, residents left unattended in wheelchairs for hours, falls that required stitches, and recurring claims of neglect. These are not minor gripes; they describe situations that could directly endanger resident health and warrant investigation. Several reviews characterize the facility as understaffed and claim that poor staffing levels contribute to delayed responses and inadequate supervision.

    Facility condition and cleanliness are another mixed area. Some reviewers note the center is an older location but focus on the staff quality; others report filthy conditions, strong odors, missing equipment (a missing bed clip was mentioned), and an overall run-down environment. Dining receives mixed feedback as well: some families praise the food, while others report cold meals. The discrepancy suggests variability in day-to-day operations and inconsistent standards across shifts or units.

    Communication and management impressions are also split. Numerous families praise good communication, staff who are helpful and kind, and management or nursing teams who arrange logistics and keep families informed. Conversely, other reviewers describe rude or dismissive interactions (for example, a nurse allegedly hanging up on a caller), suspect reviews that suggest possible manipulation, and calls for investigation or closure from very dissatisfied commenters. These conflicting accounts point to inconsistent interpersonal behavior and potential problems in oversight, training, or supervision of staff.

    COVID- and infection-control practices come up positively in several reviews: visitors were allowed with precautions, masks were provided, temperature checks were used, and frequent testing occurred. At least one review notes visitation restrictions during COVID but still emphasizes that residents were well cared for and valued. This indicates the facility implemented visible pandemic-related safety measures that reassured some families.

    Patterns across reviews suggest inconsistent performance rather than uniformly good or bad care. Many reviewers experienced attentive, compassionate care and effective family support; others report serious lapses that compromise resident safety and dignity. The coexistence of glowing praise and alarming allegations may reflect variability tied to staffing levels, specific shifts, individual caregivers, or evolving conditions at the facility. It also raises the need for verification: families considering this facility should consider recent state inspection reports, ask detailed questions about staffing ratios and incident history, and, if possible, visit unannounced to observe hourly conditions.

    In summary, Chesaning Nursing and Rehabilitation Center receives strong commendations for its compassionate staff, family-centered approach, and some operational strengths (activities, teamwork, COVID precautions). However, multiple reviews raise grave safety, staffing, and cleanliness concerns, including specific incidents of alleged neglect. The overall picture is of a place capable of excellent care but with concerning inconsistencies that warrant further scrutiny by families and regulators. Detailed follow-up (inspections, direct questions about recent incidents and staffing, and review of official complaint histories) is advisable for anyone making decisions about placing a loved one there.

    Location

    Map showing location of Chesaning Nursing and Rehabilitation Center

    About Chesaning Nursing and Rehabilitation Center

    Chesaning Nursing and Rehabilitation Center sits at 201 S Front St in Chesaning, Michigan, and folks find a mix of care options here, whether they're coming in for short-term rehab or longer stays, and the center's got memory care services, hospice, trach care, and respite care as well. There are 51 certified beds and at last check, about 15 were in use, and the center's licensed for skilled nursing, with a staff that includes qualified nurses, medical practitioners, aides, and physical therapists available for different needs, though nurse hours per resident per day are a bit below state average at 3.59. Residents have choices between private and semi-private rooms that come furnished, and there're private bathrooms, TV, phones, air conditioning, and Wi-Fi in every room, while kitchenettes give people a bit of independence, and there's a window room for safe visits with loved ones by phone.

    The place keeps a focus on safety, with secured areas so residents don't wander off, a 24-hour call system, and rigorous COVID-19 protocols that follow CDC and state rules, and new admissions go through a 14-day observation for extra caution, which helps, especially these days. Meals get prepared by a professional chef and are made to fit special diets like for diabetes or allergies, so nobody gets left out, and people find all-day dining options and hearty meals daily, and eating outside by the lake's an option since there's a patio with wheelchair access and lakeside views. Daily life gets a boost from a packed calendar of events with fitness classes, games, movies, art, music, and plenty of activities in common rooms, plus chaplain services, a beauty salon for men and women, and lots of spots to stretch out, including gardens and walking paths.

    The facility handles the basics like housekeeping, laundry, and linen service, and there's transportation for errands and doctor visits. Skilled rehab in physical, speech, and occupational therapy is offered, aiming to help folks regain strength or independence after illness or injury, with therapy rooms and equipment on-site, and some therapies happen right in residents' rooms. Staff help with everything from bathing and dressing to medication management and transfers, and people with mobility issues get non-ambulatory care. Residents and their families have councils where they can talk about concerns and try to improve care and daily life.

    Medicare, Medicaid, BCBS, Managed Plans, and McLaren are accepted for payment, and daily costs for private and semi-private rooms land at about $200 out-of-pocket. The last health inspection report from October 2024 shows 12 deficiencies, 2 of which were about infection control, adding up to a total of 35 deficiencies and several tied to care planning and standards. Still, the facility remains open to ongoing improvements with feedback channels and activities for everyone. Individuals get personalized attention based on what's needed for their health and independence, and the place tries to keep things warm and welcoming for folks who stay, with room for families to be involved and a wide mix of services for changing health demands.

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