Norwood Healthcare is a nursing home facility that has drawn negative reviews and criticisms from visitors and residents. Reports indicate that patients may be left in barren hallways with matted hair and stained clothes, reminiscent of a state hospital from the 1960s. There are allegations of neglect by staff members, with little to no interaction between nurses and patients observed during visits. Some visitors have described a lack of professionalism and compassion among the staff, with instances of ill-preparedness and hostile behavior reported.
Concerns have been raised regarding the treatment and care provided to residents at Norwood Healthcare. Issues such as misplaced belongings, lack of personal hygiene care, and discomfort caused by room arrangements have been highlighted in reviews. Additionally, there have been accusations of staff members making inappropriate jokes and engaging in disrespectful behavior towards visitors. Instances of neglect, rough handling of patients, and failure to address medical needs promptly have also been reported.
The facility's rating of 2 out of 5 stars from Medicare indicates that there are significant concerns regarding the quality of care provided at Norwood Healthcare. The evaluation by Medicare has identified various issues related to resident treatment that are categorized as substandard quality of care. Additionally, the reported staffing time per resident per day and the turnover rate of staff members may impact the overall level of care provided at the facility. It is essential for individuals considering Norwood Healthcare for their loved ones to carefully assess the facility's capabilities and reviews before making a decision.