Heritage Hall North is a large care facility located in Agawam, MA, offering both short-term rehabilitation and long-term care services. With 124 beds, this for-profit, corporately-owned establishment participates in Medicare and Medicaid, making it accessible to a wide range of individuals in need of care. The facility is not part of a continuing care retirement community, but it is equipped to provide quality care to residents in various stages of health.
When it comes to post-acute care for patients recovering from a hospital stay, Heritage Hall North has an average rating, indicating a standard level of care provided to individuals in need of rehabilitation. The facility also offers assistance to residents who require daily medical and non-medical support, ensuring that they can maintain their independence and quality of life.
In terms of resident statistics, Heritage Hall North has seen a majority of residents able to return home after being discharged, indicating a successful rehabilitation program. While there have been some instances of falls with major injuries and infections resulting in hospitalizations, the facility's ability to care for residents in need of daily assistance remains at an average level.
The facility's nurse staffing consistency is high, with a registered nurse on-site for at least 8 hours on 100.0% of days. Additionally, the staff at Heritage Hall North prioritizes resident safety by conducting regular health, fire, and safety inspections to ensure compliance with health and safety standards. While there have been some issues noted in state inspections, the facility works diligently to address and rectify any areas of concern to maintain a safe and supportive environment for its residents.