Westmont Healthcare Community has received mixed reviews, with some employees praising the facility for its attentive and compassionate care towards patients. However, there have been reports of understaffing and inadequate training for the existing staff members. This has led to neglectful situations, resulting in negative consequences for the residents, including a decline in health and, in some cases, even death. Such issues raise concerns about the management and overall quality of care provided at the facility.
Medicare has rated Westmont Healthcare Community with 2 out of 5 stars, indicating areas of improvement are needed to meet the expected standards of care. The facility has been evaluated based on the number of residents affected by certain problems and the severity of harm caused. It is important to note that these assessments focus on issues related to resident treatment, with orange and red flags pointing out substandard quality of care. Additionally, the reported staffing time per resident per day and turnover rate are essential factors to consider when evaluating the level of care provided at the facility.
It is worth noting that Westmont Healthcare Community falls short in terms of providing adequate physical therapist time for its residents, with only about 1 minute per resident per week allocated. This raises concerns about the availability of essential services that contribute to the well-being of the residents. Furthermore, the turnover rate, which indicates the percentage of staff leaving within a year, can impact the continuity of care and familiarity with residents and facility procedures.
Overall, the reviews and ratings of Westmont Healthcare Community raise important considerations about the quality of care and management practices at the facility. Addressing issues such as understaffing, inadequate training, and limited availability of essential services will be crucial in improving the overall standard of care provided to residents. It is essential for the facility to prioritize resident well-being and address any shortcomings to ensure a safe and supportive environment for all those under its care.