Serenity Rehabilitation and Health Center is committed to providing high-quality care to all patients regardless of race, color, national origin, age, disability, or sex. The facility values clear communication and support for its Vision, Commitment, and Core Values, ensuring that employees, patients, and their families have the resources they need. The center welcomes feedback and encourages individuals to share their thoughts anonymously if desired. To report any concerns or compliments, individuals can utilize the designated email address or fax number provided, ensuring that all input is taken seriously.
Language assistance services are available free of charge through Certified Languages International, demonstrating the facility's dedication to ensuring that all patients can effectively communicate and receive care. These services are available 24 hours a day, seven days a week, allowing for seamless communication for individuals who may have difficulty with the English language. Additionally, translation services can be accessed for the deaf or hard of hearing by dialing the appropriate number provided.
Serenity Rehabilitation and Health Center prioritizes compliance with Federal civil rights laws and prohibits discrimination based on various factors. This commitment to equality ensures that all individuals receive the same level of care and respect, creating a welcoming and inclusive environment for patients and staff alike. With a focus on providing compassionate and comprehensive care, the facility strives to meet the diverse needs of its patients while upholding the highest standards of service. By offering language assistance services and promoting open communication, Serenity Rehabilitation and Health Center aims to foster a supportive and inclusive community for all who seek care at their facility.