New Hope Post Acute Care provides a range of services to help manage your medical needs and expenses. From tracking medical expenses and ordering medications to managing medical bills and claims, they strive to make the process as smooth and convenient as possible for their patients. With access to 24/7 advice, on-demand or scheduled visits, and the ability to track test results and vaccines, patients can easily stay on top of their health and wellness.
Their online directory is periodically updated to ensure that patients have access to the most up-to-date information about physicians, hospitals, providers, and services available. Patients can rest assured that the information provided is accurate and reliable, with the option to communicate in their preferred language with the help of qualified interpreter services, including sign language, at no cost. This ensures that all patients receive the care and attention they need, regardless of language barriers.
For Medicare Members, requesting a hard copy of Kaiser Permanente's provider directory is a simple process, and they can expect to receive it within three business days of their request. Similarly, Medi-Cal Members can access outpatient pharmacies and drugs covered by Kaiser Permanente, with the option to find Medi-Cal pharmacies outside of Kaiser Permanente if needed. Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.
Patients enrolled in KFHP Marketplace plans can expect full and equal access to covered services, with quality measures and certifications in place to ensure the highest standard of care. All Kaiser Permanente Medical Group physicians and network physicians undergo quality review processes, with geographic considerations taken into account when selecting hospitals in Marketplace plans. All Kaiser Permanente facilities are accessible to members, ensuring that patients can easily access the care they need.
New Hope Post Acute Care strives to provide comprehensive and convenient care to all patients, with a focus on quality, accessibility, and patient satisfaction in all aspects of their services.