Shadowbrook Post Acute is a nursing home that provides care for residents who require skilled nursing services. The staff at Shadowbrook have been described as genuinely nice and caring individuals who work together to provide the best care possible for their patients. Many former employees have spoken highly of their experiences working at Shadowbrook, emphasizing the sense of family among the staff and the dedication they have to their patients.
Despite positive reviews from some, there have been concerns raised about the management and administration at Shadowbrook. One reviewer mentioned issues with the office staff and a confusing refund policy for advance payments, while another expressed dissatisfaction with the treatment their loved one received during their stay. It is important to consider these perspectives when evaluating the overall quality of care at Shadowbrook.
Medicare has rated Shadowbrook Post Acute with 4 out of 5 stars, indicating a relatively high level of care provided at the facility. However, it is noted that there have been some issues identified by Medicare, which may affect the quality of care provided. It is recommended to carefully review these findings to make an informed decision about the suitability of Shadowbrook for a loved one.
In terms of staffing, Shadowbrook provides staffing levels based on the needs of their residents, with an expected amount of time per resident per day for different levels of care. The facility also offers physical therapy services, with an average of approximately 5 minutes per resident per week of physical therapist time. Staff turnover is an important factor to consider, as lower turnover rates may indicate more experienced staff who are better able to provide quality care to residents.
Overall, Shadowbrook Post Acute is a nursing home that has received mixed reviews from former employees and family members of residents. While there have been positive comments about the caring staff and family-like atmosphere, there have also been concerns raised about management and the quality of care provided. It is important to thoroughly research and evaluate all aspects of the facility before making a decision about placement for a loved one.