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Southland Care Center

11701 Studebaker Road, Norwalk, CA 90650, USA
4.6 · 131 reviews
  • Skilled nursing
For pricing and availability(510) 508-4507

Pricing

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions
  • Restaurant-style dining

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation
  • Transportation to doctors appointments

Common areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips

4.59 · 131 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1

  • Care

    4.6

  • Staff

    4.6

  • Meals

    4.4

  • Building

    4.7

  • Value

    4.3

About Southland Care Center

Southland Care Center in Norwalk is known as the premier location for short-term rehabilitation and long-term care. Their dedicated staff works closely with patients, family members, and healthcare providers to develop personalized care plans that are comprehensive and effective. The friendly and welcoming atmosphere at Southland Care Center makes it a comforting place for individuals to regain strength and mobility, while also feeling at home.

One of the standout features of Southland Care Center is their state-of-the-art in-house therapy program. The therapy team utilizes a variety of innovative techniques alongside traditional hands-on approaches to provide short and long-term rehabilitation services tailored to each individual's needs. This ensures that patients receive personalized care that maximizes their potential for recovery.

At Southland Care Center, the art of caring is at the forefront of their skilled nursing services. The dedicated staff recognizes every individual as a valued guest and works diligently to ensure that each day is filled with high-quality service that promotes comfort, safety, and healing. The focus on individualized care allows patients to feel supported and well-cared for throughout their stay.

In addition to skilled nursing services, Southland Care Center also offers residential assisted living options. A wide range of supportive services are available to promote the overall well-being of residents, addressing their physical, mental, emotional, spiritual, and social needs. This comprehensive approach to care ensures that residents receive the attention and support necessary to lead fulfilling and healthy lives.

Staying active and engaged is a priority at Southland Care Center, as evidenced by their diverse array of activities and excursions. The monthly activity calendar is packed with opportunities for residents to participate in activities that cater to their interests and abilities, helping them stay engaged and maintain a sense of purpose. With a focus on promoting overall wellness and enjoyment, Southland Care Center strives to create a vibrant and fulfilling environment for all residents.

People often ask...

State of California Inspection Reports

34

Inspections

0

Type A Citations

10

Type B Citations

5

Years of reports

06 Aug 2024
Determined the allegations of a resident residing at the wrong facility were unfounded and dismissed the complaint.
06 May 2024
Investigated allegation of inappropriate behavior between residents, ultimately found to be unsubstantiated.
01 Feb 2024
Confirmed allegations of staff leaving a resident in bed for prolonged periods of time were found to be unsubstantiated due to lack of evidence.
19 Jan 2024
Confirmed no deficiencies found during annual inspection of the facility.
21 Dec 2023
Confirmed that allegations of a fire within the facility and non-operational telephones were unsubstantiated. Lights were found to be malfunctioning due to a city transformer issue outside of the facility. Residents were provided with emergency measures during the incident.
03 Nov 2023
Investigated allegation that staff permitted a resident to smoke in their room and found insufficient evidence to support it.
20 Oct 2023
Staff allegations of mistreatment towards residents were investigated and found to be unfounded.
28 Sept 2023
Investigated allegations of staff making a resident feel uncomfortable and stealing personal belongings; found insufficient evidence to support the claims.
28 Aug 2023
Investigated allegations of improper medication administration, creating an uncomfortable living environment, and personal rights violations among residents; determined insufficient evidence to support any of the claims.
27 Jan 2023
Confirmed deficiencies were corrected during the inspection visit, with the facility found to be in good repair and meeting necessary standards.
26 Jan 2023
Confirmed no deficiencies during inspection focused on infection control measures at the facility.
26 Sept 2022
Dismissed an unfounded complaint alleging that a staff member pushed a resident while in care.
01 Jul 2022
Confirmed cockroach infestation in various areas of the facility. Insufficient evidence of rodent and fly infestation.
  • § 87303(a)
22 Jun 2022
Investigated allegations of uncleanliness and infrequent bedding changes, with interviews and observations revealing insufficient evidence to confirm these claims. No regulatory violations identified during the visit.
23 May 2022
Investigated claims of a fire, non-working telephones, and malfunctioning lights, confirming an external electrical explosion caused by a faulty transformer affected power, but no fire occurred inside, and telephones remained unaffected.
23 May 2022
Confirmed allegations of facility disrepair, including issues with laundry room equipment and roofing.
  • § 87303
10 May 2022
Identified deficiencies in need of correction during the inspection.
  • §
04 May 2022
Confirmed: Failure to safeguard resident's mail package.
  • § 87218(a)(2)
10 Mar 2022
Inspection confirmed no deficiencies observed, facility in compliance with regulations.
20 Aug 2021
Confirmed staff rough handling of residents during care, with one staff member moving too quickly during assistance. No evidence of a staff-resident altercation on the specified date. No deficiencies noted during the visit.
  • § 87468.1(a)(3)
12 Aug 2021
Determined that the allegation about not obtaining a resident's medication lacked sufficient evidence, resulting in an unsubstantiated conclusion with no deficiencies cited.
12 Aug 2021
Confirmed that the allegation of disrepair was not supported by evidence, as the leak was promptly repaired, with staff and residents largely unaware or untroubled by the issue.
26 Apr 2021
Investigated complaints included claims of resident falls due to medication and improper medication handling, but no substantial evidence found linking falls to medication or mishandling. Determined that medications matched physician's orders, and no signs of neglect or improper authorization identified.
09 Mar 2021
Investigated allegation that staff spoke to residents inappropriately. Found no evidence to support this claim.
09 Mar 2021
Confirmed staff did not seek timely medical attention for a resident and did not safeguard the resident's personal items, but allegations of staff not meeting grooming needs were unsubstantiated.
  • § 87218(a)(2)
09 Mar 2021
Investigated an allegation of a resident being sexually assaulted while in care; found inconsistent statements from the resident and no evidence to support the claim, leading to the allegation being unsubstantiated. A telephonic exit interview was conducted with the administrator.
01 Mar 2021
Investigated the allegation that staff locked residents out and found no evidence to support it, as the doors automatically locked at 8pm and residents had access to an open patio area.
01 Mar 2021
Found insufficient evidence to prove whether a specific incident occurred at the facility.
01 Mar 2021
Found that the issue regarding the resident's windows and AC unit had been resolved, and no concerns were reported by other residents; thus, insufficient evidence to support the allegation of inadequate facility maintenance.
29 Apr 2020
Determined that ceilings in two resident rooms were leaking due to water retention, with confirmation from interviews and evidence of an air conditioner and ceiling fire sprinkler leak, resulting in a citation for disrepair.
  • § 87303(a)
03 Feb 2020
Investigated allegations of residents being denied food; determined that residents were able to request substitute meals and were never denied meals or desserts.
22 Jan 2020
Confirmed facility did not post all required inspection information as alleged.
  • § 1569.38(a)
02 Dec 2019
Identified issues with a broken security gate and malfunctioning washing machine, while a major water pipe burst and dirty windows with missing panes were also observed. Allegations of unattended personal property theft were unsubstantiated due to lack of evidence or reports from residents.
  • § 87303
  • § 87211
11 Oct 2019
Found allegations of resident falls. No evidence to support claims. No deficiencies or citations issued.

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