Huntington Healthcare Center

    4515 Huntington Dr S, Los Angeles, CA, 90032
    3.3 · 22 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff but unsafe management

    I have mixed feelings. I found many loving, hardworking caregivers - María Claros, Lili Solís and Crystal stood out - and the facility is clean, with good food, responsive doctors and attentive bedside care at times. However, chronic short-staffing, ineffective management, missed basic checks, ignored requests and reports of neglect/abuse made it feel unsafe for long-term recovery. I'm grateful for individual staff but would not enroll a loved one here and believe state inspection is urgently needed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.32 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.1
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      5.0

    Pros

    • Responsive medical attention (e.g., antibiotics ordered quickly)
    • Attentive, personalized care — residents 'not forgotten'
    • Professional and respectful staff and doctors
    • Caring, loving, friendly, and hardworking caregivers
    • Named staff members praised (Crystal, María Claros, Lili Solís)
    • Clean, comfortable facility with minimal odor
    • Neat and well-maintained rooms
    • Improvement reported in pressure sores/bedsore care
    • Good to great food reported
    • Activities available for residents
    • Spacious shared rooms
    • Administrators/staff collaborate and address families by name

    Cons

    • Reports of inadequately trained or careless staff
    • Short-staffing and staffing shortages
    • Management / leadership problems (DON, SW, Administrator described as ineffective)
    • Failure to perform basic checks (blood sugar, blood pressure) in some cases
    • Serious neglect allegations, including an 'almost died' report
    • Allegations of abuse and life‑threatening neglect
    • Calls from reviewers to close admissions and for state inspection
    • Unprofessional staff behavior (texting, smoking during work hours)
    • Gossiping in halls and other unprofessional conduct
    • TVs left on unattended in resident rooms
    • Older facility with simple/plain decor; could appear more cheerful
    • Crowded conditions and concerns about suitability for long‑term care
    • Inconsistent quality of care across different shifts or units

    Summary review

    Overall impression: Reviews for Huntington Healthcare Center are highly polarized. A substantial number of summaries emphasize strong positives — clean, comfortable surroundings; attentive, caring and professional staff; timely medical responses; and improvements in specific conditions such as bedsores. Conversely, multiple reviewers report serious failures in basic care, alleged abuse or life‑threatening neglect, ineffective leadership, and unprofessional behaviors. The result is a mixed portrait in which some families consider this a top choice while others explicitly warn against enrolling loved ones.

    Care quality and clinical responsiveness: Several reviewers highlight prompt, competent medical action (one specifically noted antibiotics were ordered quickly) and personalized attention where residents do not feel forgotten. There are reports of nurses and doctors providing painless, respectful care, and at least one reviewer expressed regret for not transferring a loved one there sooner. At the same time, other reviewers describe alarming lapses: failure to perform routine checks such as blood sugar and blood pressure, insufficient urgency or respect from staff, and one account claiming an almost‑fatal lack of basic care. These conflicting accounts suggest variability in clinical performance — some shifts or teams deliver dependable care while others fall short of basic nursing standards.

    Staff behavior, culture, and leadership: Many comments praise individual caregivers and teams as caring, hardworking, polite, and collaborative; specific staff members (Crystal, María Claros, Lili Solís) are singled out for praise. Families appreciated administrators and staff who addressed them by name and engaged in problem‑solving. However, a number of reviews raise serious concerns about staff training, professionalism and leadership. Complaints include ineffective management (Director of Nursing, social worker, and administrator named), staff texting and smoking during work hours, gossip in the halls, televisions left on in rooms, and perceived indifference to requests. These negative reports are strong enough that some reviewers call for state authority intervention. Overall, the facility appears to have pockets of highly committed personnel alongside reports of unprofessional conduct and leadership gaps affecting consistency of care.

    Facilities, dining, and activities: The physical environment is repeatedly described as clean and comfortable with little to no odor — a notable positive compared with other homes. Reviewers call the facility neat and well‑maintained; shared rooms are described as spacious. At the same time, the building is characterized as older with simple or plain decor that could appear less cheerful, and some reviewers note crowded conditions. Dining receives favorable mentions — “great food” appears in summaries — and activities are available for residents, which several families appreciated. These comments suggest that the physical plant and programming meet many residents’ needs even if cosmetic updates would improve atmosphere.

    Safety, risk patterns, and recommendations from reviewers: The most concerning theme in the negative summaries is that of safety and unpredictability. Multiple reviewers used very strong language — “do‑not‑enroll,” “unsafe,” “abuse,” “almost died,” and calls for the facility to be closed to admissions — indicating severe dissatisfaction and perceived serious risk in some cases. Conversely, other reviewers explicitly recommend the facility and call it a top choice. This stark divergence points to inconsistent experiences that may depend on unit, shift, or individual staff. Given these patterns, families should treat the reviews as evidence of mixed consistency: the facility has demonstrable strengths, but there are credible, severe complaints that warrant careful investigation.

    Conclusion and actionable takeaways: Huntington Healthcare Center shows clear strengths in cleanliness, food, some clinical responsiveness, and several highly regarded staff members. However, there are repeated, serious allegations about inadequate training, neglect of basic care tasks, unprofessional conduct, and leadership failures. The overall picture is one of uneven quality — good outcomes and positive experiences coexist with reports of potentially dangerous lapses. Prospective residents and families should verify current staffing levels, ask about staff training and supervision, review recent state inspection reports, tour the facility (including multiple units and times/shifts), and speak directly with families of current residents to understand consistency of care before making placement decisions.

    Location

    Map showing location of Huntington Healthcare Center

    About Huntington Healthcare Center

    Huntington Healthcare Center sits at 4515 Huntington Drive South in Los Angeles and serves folks from East Los Angeles and Alhambra, and you'll find it's a for-profit place, managed now by Joan Lee since December 2024, with an affiliation to Il & Joan Lee. The building holds 99 certified beds and offers a mix of services, so you'll see assisted living for help with things like bathing, dressing, and taking your medicine, and they've got areas for folks needing memory care, including people living with Alzheimer's disease and other dementias, with features aimed at reducing confusion and preventing wandering. The nursing home side can handle both short-term and long-term care, so some stay for just a bit after surgery or a fall needing rehab, and others stay longer for continued health needs-they can manage things like hypertension, pneumonia, joint or hip replacements, arthritis, and do wound care, diabetes help, IV therapy, and feeding tubes, plus there's special care and retraining for daily living activities after strokes or heart attacks. Meals focus on nutrition and use good ingredients, and if someone likes Korean food or culture, the Korean Specialty Program serves Korean meals and has Korean activities and cultural events. The community encourages active, independent seniors to join in a social environment, but if someone needs more care, licensed nurses are here around the clock and provide about 4.06 nurse hours per resident each day, though the nurse turnover rate is higher than many places at about 59.4%. Over the last three years, inspectors have found 30 deficiencies, including problems with food sources and storage, pharmacy services, care planning, and infection control. The facility has both standard and complaint or infection control inspection reports the state reviews, and while it offers a broad set of helpful programs, it's had issues keeping up with some rules and regulations that are important to know about. The center is close to the LA+USC Medical Center, and residents with memory or physical health needs can access specialized care, but there have been challenges with keeping care plans up to date and making sure all requirements are met. If you're considering a place where people can get everything from independent living and social meals to nursing care and memory support, especially if Korean culture matters to you, Huntington Healthcare Center has a mix of programs and services, but it's important to check recent inspection reports and be aware of its history with care standards.

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