Pricing ranges from
    $4,417 – 5,742/month

    Brookdale Pittsford

    159 Sully's Trail, Pittsford, NY, 14534
    3.7 · 77 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Beautiful facility but staffing issues

    I placed my mom at Brookdale and had mixed feelings. The building is beautiful, immaculately clean and homey with great food, lots of activities, secure memory-care design, and many staff who genuinely knew residents and helped them thrive. But management turnover and chronic understaffing led to missed meds, hygiene lapses, lost items, staff on phones or sleeping, and even a safety incident - top people were fired and care seemed to decline. I'd recommend touring in person and only commit if they can prove stable staffing, clear med protocols and competent management.

    Pricing

    $4,417+/moSemi-privateAssisted Living
    $5,742+/moStudioAssisted Living
    $5,300+/moSuiteAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.66 · 77 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.9
    • Meals

      3.5
    • Amenities

      3.8
    • Value

      2.5

    Location

    Map showing location of Brookdale Pittsford

    About Brookdale Pittsford

    Brookdale Pittsford sits at 159 Sully's Trail in Pittsford, NY, and is known as a senior living community with a reputation for safety and a homelike feeling, where the single-floor building makes walking around simpler and safer for those who live there, and controlled building access along with flexible visitation hours let families visit when they want while still keeping residents secure. The property's memory care wing uses the Clare Bridge Alzheimer's and Dementia Program, with trained staff and nurses present part-time, as well as regular health checks to support seniors living with dementia or Alzheimer's, and all apartments have emergency response systems and alarms on exterior doors to keep everyone safe, with enclosed courtyards and gardens so residents can go outdoors without getting lost or confused. Brookdale Pittsford offers all-inclusive rent options and lets people pay by check or with private funds as well as VA benefits, and pets are welcome, something many folks appreciate. Every resident gets daily help with activities like bathing, dressing, continence care, and medication management, and staff is around at all hours for support, including housekeeping, laundry, and meal services, with chefs on staff cooking nutritious meals and even offering meals for guests. The building includes a family room with a cozy fireplace for gatherings, a beauty parlor and barber shop for hair care, and a computer room with high-speed Wi-Fi, plus rooms for group exercise, fitness programs, and activities to help keep minds and bodies active, with a big focus on memory care and special dementia activities as well as enrichment programs and events that encourage socializing and participation. People find the atmosphere friendly, since staff tend to be joyful and helpful, and many families say their loved ones have lots of chances to join in, whether that's with pet-friendly events, brain fitness, or other signature programs. Brookdale Pittsford is part of the larger Brookdale company, which has offered senior housing since 1978, and this location provides independent living, assisted living, memory care, skilled nursing, and at-home care services, all tailored to meet different care needs as people age, and everything-from floor plans to outdoor courtyards and secured gardens-is set up to help people feel as safe as possible, especially those with memory issues.

    About Brookdale

    Brookdale Pittsford is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

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