Pricing ranges from
$3,540 – 4,375/month
  1. Home
  2. Memory Care
  3. California
  4. La Mesa

Plateau Village Memory Care

4960 Mills Street, La Mesa, CA 91942, USA
3.8 · 89 reviews
  • Memory care
For pricing and availability(510) 508-4507

Pricing

$3,540+/moSemi-privateMemory Care
$4,375+/moSuiteMemory Care

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing
  • Coordination with health care providers
  • Respite program
  • Hospice waiver

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions
  • Restaurant-style dining

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi

Memory care community services

  • Mild cognitive impairment
  • Specialized memory care programming
  • Dementia waiver

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation
  • Transportation arrangement (medical)
  • Transportation to doctors appointments

Common areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips

3.76 · 89 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1

  • Care

    3.8

  • Staff

    3.8

  • Meals

    3.6

  • Building

    3.9

  • Value

    3.5

About Plateau Village Memory Care

Plateau Village Memory Care is a community that provides specialized care for individuals with memory issues. The facility offers amenities such as medication reminders, showers, and a focus on creating a comfortable and engaging environment for residents. The staff at Plateau Village Memory Care is described as attentive and caring, with a commitment to providing high-quality care to residents.

While some reviewers have mentioned challenges related to staffing turnover and changes in management, others have noted positive experiences with the caregivers and the overall atmosphere of the community. Residents at Plateau Village Memory Care have access to a range of services to support their daily living needs, including assistance with personal care and medication management.

The facility has a smaller-scale layout compared to larger communities, which some families appreciate for its more intimate and personalized feel. The staff members at Plateau Village Memory Care are praised for their dedication and the positive interactions they have with residents. Families who have visited the community report a sense of happiness and well-being among both residents and staff members.

Overall, Plateau Village Memory Care offers a supportive and caring environment for individuals in need of memory care services. The community strives to provide a homelike setting where residents can feel safe and comfortable. Families looking for a specialized memory care community may find Plateau Village Memory Care to be a suitable option for their loved ones.

People often ask...

State of California Inspection Reports

52

Inspections

9

Type A Citations

19

Type B Citations

5

Years of reports

24 Sept 2024
Interviews conducted and records reviewed did not reveal any deficiencies during the visit in response to a self-reported incident.
13 May 2024
Reviewed inspection found no deficiencies, all requirements met, and facility in compliance with regulations.
16 Apr 2024
Allegations of misconduct were investigated and findings were reported to the former Licensee.
05 Apr 2024
Found no deficiencies during the inspection of the facility, which serves six elderly residents. Residents were observed to be well cared for and staff were providing assistance with medical and dental needs.
27 Feb 2024
Confirmed a complaint that facility staff did not arrange medical care for a resident who sustained an injury, resulting in a substantiated violation.
  • § 87465(2)
27 Feb 2024
Conducted a visit, interviewed staff and residents, found no safety concerns or deficiencies.
29 Jan 2024
Clean and safe environment with adequate staff and training, up-to-date care plans and nutrition, regular health assessments, and established emergency protocols were observed during the inspection.
  • § 87303(e)(3)
  • § 87303(e)(3)
  • § 1569.618(c)(3)
  • § 1569.618(c)(3)
05 Jan 2024
Reviewed an incident involving staff actions towards residents, leading to deficiencies being cited and corrective measures being implemented.
  • § 87468.1(a)(1)
  • § 87468.2(a)(1)
28 Nov 2023
Identified deficiency in medical assessments for residents with Dementia during visit.
  • § 87705(c)(5)
07 Nov 2023
Confirmed absence of liability insurance for the facility for one month due to non-payment, substantiating the complaint.
  • § 1569.605
07 Nov 2023
Confirmed that a refund was not issued to the resident's authorized representative in a timely manner after the resident's death, but was eventually given at a later date.
  • § 87507(c)
07 Nov 2023
Confirmed communication issues due to language barrier between staff and residents.
  • § 87411(d)(3)
07 Nov 2023
Investigated an allegation of staff "pushing around" a resident; found insufficient evidence to support the claim, deeming it unsubstantiated. Conducted interviews with residents and staff, all of whom denied witnessing or experiencing any mistreatment.
27 Oct 2023
Confirmed no issues found during the annual inspection of the facility.
26 Oct 2023
Confirmed that staff did not fail to administer medication as prescribed, were trained, and met residents' medical needs.
26 Oct 2023
Found no evidence of odor or failure to notify regarding alleged incidents in resident's room.
26 Oct 2023
Confirmed satisfactory cleanliness, addressed urine smell issue through carpet replacement.
26 Oct 2023
Confirmed that staff did not deny residents access to their bedrooms and did not force residents to eat. Identified an incident of inappropriate conversation in the presence of residents.
20 Oct 2023
Confirmed interference with residents' sleep by staff waking them up early; cleanliness issues with carpets, but being replaced; lack of assistance with bathing unsubstantiated.
  • § 87468.1(a)(2)
18 Oct 2023
Conducted an unannounced health and safety visit, no deficiencies cited.
15 Sept 2023
No deficiencies were observed or cited during the visit. A self-reported incident had prompted the inspection.
07 Sept 2023
No deficiencies were cited during the visit. An exit interview was conducted and necessary documents were provided to the facility's Executive Director.
10 Aug 2023
Reviewed a report regarding an incident involving a resident who sustained multiple injuries of unknown source. No health and safety violations were observed during the visit.
23 May 2023
Found no evidence of failure to isolate residents with an infectious disease or failure to administer medication as prescribed for scabies during the inspection.
05 May 2023
Confirmed compliance with all regulations during the inspection.
20 Dec 2022
Allegations of resident injuries and neglect were investigated by the state department, but no evidence was found to support the claims.
15 Nov 2022
Confirmed allegations of medication accessibility to residents, but found insufficient evidence for mismanagement of resident's medication.
  • § 87465(h)(2)
20 Oct 2022
Investigated an incident where a resident sustained an unexplained ankle injury. Conducted interviews and reviewed records; further investigation needed. No deficiencies identified during the visit.
14 Oct 2022
Identified medication errors occurred for multiple residents due to incorrect timing of administration by a staff member, resulting in deficiencies cited.
  • § 87465
30 Sept 2022
Investigated an allegation that staff did not seek medical attention for a resident as requested; it was determined that the evidence did not support the claim, as attempts were made to deescalate the situation, and appropriate emergency services were contacted.
28 Sept 2022
Reviewed a medication error incident reported by the facility, no deficiencies were issued during the visit.
04 Aug 2022
Reviewed staff records and conducted a plan of correction visit. No deficiencies identified during the visit.
22 Jul 2022
Reviewed documents from deficiencies cited on 7/11/22, toured the facility, and cleared a plan of correction during the visit. No deficiencies were cited today.
14 Jul 2022
Amended to address concerns raised during the visit.
11 Jul 2022
Confirmed deficiencies in staff documentation and criminal record clearances were identified during the inspection.
  • § 87355
  • § 87508
  • § 87355
  • § 87412
10 Jun 2022
Substantiated complaint alleging neglect/lack of supervision resulting in injury. Civil penalty issued.
  • §
26 May 2022
Confirmed allegations of understaffing and failure to provide services in line with admission agreement were unsubstantiated through interviews and review of records. No evidence of staff inadequately trained.
12 Apr 2022
Confirmed no deficiencies during a visit.
22 Mar 2022
Investigated allegations of abuse were found to be unsubstantiated due to lack of evidence.
18 Feb 2022
Identified compliance with COVID-19 infection control protocols during inspection. No deficiencies cited.
04 Jan 2022
Conducted an inspection that found no deficiencies.
15 Nov 2021
Completed a thorough inspection, facility is in compliance with all regulations and requirements.
14 Sept 2021
Confirmed allegations of a staff member recording residents. Other allegations of abuse, neglect, and lack of respect were found to be unsubstantiated after interviews and observations.
  • § 87468.1(a)(1)
24 Aug 2021
Confirmed negligence in the care of a resident's pressure injury, leading to further complications, and substantiated unlawful eviction of the resident.
  • § 87224(a)(4)
  • § 87465(g)
24 Aug 2021
Found deficiencies in care related to a resident's pressure injury, including failure to properly address the injury, secure appropriate medical orders, and provide skilled wound care.
  • § 87209
  • § 87455(c)
  • § 87458
  • § 87611(a)
23 Jun 2021
Investigated claims of staff abusing residents and staff, neglecting residents' basic care needs, and failing to treat residents with dignity and respect; found no substantial evidence to support any of these allegations.
14 Jun 2021
Confirmed incident of AWOL by a resident who was found uninjured and returned to the facility, with proper notifications made to relevant parties.
15 Jul 2020
Confirmed that staff were provided with proper PPE to care for Covid-19 residents, with no evidence of violations found.
18 Feb 2020
Confirmed no deficiencies during the annual inspection, all requirements met.
18 Nov 2019
Investigated a physical altercation between two residents during bathing, resulting in one resident needing additional care due to a cognitive disorder.
  • § 87705(c)(4)
16 Oct 2019
Investigated two incidents of resident falls resulting in injuries. No deficiencies cited.
16 Oct 2019
Identified deficiency in annual physician's assessment for a resident.
  • § 87458

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