Grove At New Castle is a senior living facility that has received mixed reviews from residents and their families. While some have praised the staff for their attentiveness and care towards residents, others have raised concerns about outdated equipment, lack of proper licenses, and alleged unethical behavior from the owner. It seems that the facility may benefit from some updates and improvements to ensure the safety and well-being of its residents.
Despite some negative feedback, there are also positive experiences shared by residents and their families. Some have mentioned that the staff at Grove At New Castle are caring and prompt in responding to residents' needs. It appears that for those who are involved and proactive in advocating for their loved ones' care, the facility is able to meet expectations and provide the necessary support during challenging times.
It is important for potential residents and their families to thoroughly research and visit the facility before making a decision. By asking questions, demanding transparency, and actively participating in the care of their loved ones, individuals can ensure that their needs are met and that they receive the level of care they deserve. Overall, Grove At New Castle seems to have a dedicated staff who strive to provide quality care, but improvements may be needed to address the concerns raised by some reviewers.