What levels of care does this community offer?

Imperial Manor Parkview Heights offers independent living, assisted living, memory care, and skilled nursing.

Are there photos of this home?

There are 1 photos of Imperial Manor Parkview Heights on Mirador.

Can I shift to assisted living and memory care as needed?

Yes, Imperial Manor Parkview Heights allows residents to age in place and adjust their level of care as needed.

What is Imperial Manor Parkview Heights's address?

The full address for this community is 933 Grant St, Imperial, NE, 69033.

Does this community offer respite care?

Yes, Imperial Manor Parkview Heights offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Imperial Manor Parkview Heights

The reviews present a sharply mixed picture of Imperial Manor Parkview Heights, with both positive reports of improved resident wellbeing and serious, recurring complaints about care, security, and staffing. Several reviewers praise the facility and individual staff members, noting that a family member's condition improved and that overall wellbeing got better after placement. These positive comments suggest that the facility can and does provide effective care in some cases and that caring staff are present and noticed by families.

Contrasting these positive accounts are multiple specific and troubling negative reports that point to systemic problems. The most severe allegations involve theft by staff: reviewers explicitly mention stolen bingo money and missing phone/charger cords. Theft from residents or from communal activities is a major trust and safety concern and indicates weaknesses in supervision, accountability, or property controls. Alongside theft claims are complaints about hygiene and personal care: soiled clothing reportedly left on the floor for days and at least one resident described as being kept in pajamas around the clock. These cleanliness and dress-related issues are indicators of neglect or inconsistent personal care routines.

Staffing-related issues are a recurring theme that helps explain some of the negative experiences. Reviews explicitly call out staffing shortages. Shortfalls in staffing levels or turnover can lead to gaps in routine care (laundry, dressing, personal hygiene), reduced oversight of possessions and activities, and uneven service where some staff are attentive while others are not. The presence of both caring staff and allegations of theft and neglect suggests uneven performance across personnel rather than uniformly good or bad staff behavior.

Operational and management concerns emerge from the combination of complaints. Theft of activity funds (bingo money) and personal items implies inadequate controls around valuables and insufficient supervision during activities. The persistence of soiled clothing on floors for days points to lapses in housekeeping, laundry logistics, or staff prioritization. Families expressing distrust of the facility reflect these unresolved problems; distrust is amplified when allegations of theft and neglect are reported alongside claims that the facility is otherwise "excellent."

Specific areas not addressed in the reviews include dining quality and the breadth of activities beyond bingo; there are no explicit comments about meals, therapeutic programming, or clinical management (medication errors, medical oversight) in the summaries provided. The presence of bingo as an activity is implied by the stolen bingo money, but the reviews do not describe the overall activities program quality or variety.

In sum, Imperial Manor Parkview Heights elicits polarized feedback: some families observe meaningful improvements in residents and commend caring staff and the facility environment, while others report serious concerns about theft, personal hygiene neglect, residents being inadequately dressed, and staffing shortages. The most salient patterns are (1) allegations of staff theft affecting resident property and activity funds, (2) hygiene and personal care lapses, and (3) staffing shortages that likely contribute to inconsistent care. These conflicting reports highlight the need for prospective residents and families to ask targeted questions about staff screening and supervision, property security, laundry and personal-care routines, and staffing ratios when evaluating the facility.

Imperial Manor Parkview Heights sits in a quiet neighborhood with parks and a golf course nearby, and it has a long list of care choices, so folks can get independent living, assisted living, skilled nursing, memory care, hospice, adult day care, and respite care all in the same place, and that helps people stay put if needs change. Assisted living residents can pick from studio, one-bedroom, or two-bedroom apartments that come furnished, though many bring their own things to make it feel more like home, and the skilled nursing section has private rooms you can decorate with your own items, too. Meals are served restaurant-style in the dining room under the eye of a dietitian, and the kitchen can handle special diets if you have allergies or need a diabetic meal, so nobody has to worry about what they're eating.

You'll find plenty of things to do, because there's a game room, a library, exercise and recreation rooms, a chapel, a salon, and regular movie nights, plus gardens and walking paths if you like getting outdoors, and organized activities, holiday and birthday parties, chances for younger folks to visit, and outings with access to local shopping and dining by Blue Line Rail. You can have your pet visit, which is nice, and everyone can use the computer lounge with free internet or watch the wide-screen TVs in their room. The staff helps with bathing, dressing, medication, and transfers any time of day or night, and a team of nurses and therapists is on hand around the clock if you need physical, occupational, or speech therapy, help with wounds, support after surgery, or restorative care, with a social services department to guide both residents and families through move-in and everyday questions.

Housekeeping and laundry are included, staff handles meal prep, it's wheelchair accessible everywhere, and there's an emergency alert system in case you ever need help quick. The place allows independent living but also covers folks who need higher-level support, even folks who can't walk on their own, and offers memory care for those with dementia, so family members often feel some reassurance. There are move-in helpers and a friendly staff who treat everyone as neighbors, not clients, which gives the community a home-like feeling, and there's always someone checking in if a resident needs something, but if you don't, they'll respect your space. Religious services, an active resident council, and ongoing communication with families keep people in the loop, and if infection or illness is ever a concern, visitors can wear masks and get screened at the entrance, but there's no mandatory mask rule. Imperial Manor Parkview Heights is approved for VA benefits, uses cookies on its website for analytics, and offers email updates about community news. Some folks like knowing rehabilitation, adult day care, and home care services are all provided under the same roof, which can make planning easier, and most people notice that staff try to make things comfortable and safe, whether you're visiting for a short-term respite or moving in for the long haul.

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