Oakhaven Manor

    1320 Ashebury Ln, Howell, MI, 48843
    4.6 · 81 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    4.0

    Homey caring staff and activities

    I live at Oakhaven Manor and overall I'm very pleased - the staff are warm, caring and quick to help, activities are plentiful (crafts, theater, cards, exercise, outings), and the building is clean with nice amenities, shuttle service and tasty meals. It's comfortable, homey and good value for independent seniors with little-to-no cognitive impairment, but not suited for higher care; occasional maintenance/plumbing hiccups and weekend staffing gaps have occurred. I would recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.59 · 81 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.4
    • Meals

      3.9
    • Amenities

      4.3
    • Value

      3.2

    Pros

    • Friendly, compassionate and helpful staff
    • Many reports of staff 'going above and beyond' for residents
    • Clean, well-maintained and renovated facilities
    • Beautiful, updated apartments with good layouts and views
    • Good location near church, doctors, mall, theater, beaches and lake
    • Varied on-site amenities (arts & crafts room, library, theater, card/puzzle room, pool table)
    • Exercise/gym room and wellness/health plans
    • Engaging activities program and strong activities directors (named staff praised)
    • Frequent in-building activities and weekly outings to town
    • Meals generally described as good to excellent
    • Meals delivered to rooms when needed
    • Sense of community, family-like atmosphere, and long-term resident satisfaction
    • Transportation and shuttle services for shopping and appointments
    • Quick/attentive maintenance reported by many reviewers
    • Security and an independent-living environment that supports active seniors
    • Laundry and other practical conveniences on site
    • Reasonable value for some residents and periodic rent reductions
    • High marks for specific caregivers and managers who provided personal attention

    Cons

    • Affordability concerns; many say it is expensive
    • Long wait list for financial aid; some could not afford without assistance
    • Dining limitations: dinner-only main service and extra charges for daily meals/a la carte
    • Inconsistent food quality depending on service method
    • Mixed reports about staff friendliness and management tone (some rude/abrasive)
    • Maintenance inconsistency: ignored work orders, slow repairs, long-unfixed issues
    • Plumbing and infrastructure problems reported (water shutoffs, leaks, mold, old plumbing)
    • COVID-related restrictions limiting some activities
    • Weekend staffing gaps (no one on premises reported on some weekends)
    • Privacy concerns (staff shared resident conversations) and occasional rude behavior
    • Not suitable for residents needing higher levels of care — independent living only
    • Transportation challenges for scooter users
    • Some parts of the building are older, dark, or not fully updated
    • Locked or closed office at times and limited staff interaction in some reports
    • Confusing or separate pricing for some services; extra fees (e.g., single cook/different pricing)

    Summary review

    Overall impression: Reviews for Oakhaven Manor skew strongly positive but include recurring and sometimes sharp criticisms. The dominant themes are praise for the staff, the social and activities programming, cleanliness and the physical appearance of the facility, and a strong sense of community among residents. Many reviewers describe the facility as clean, well-maintained, and attractive with renovated apartments, good views, and a convenient location close to churches, doctors, shopping and recreational destinations. At the same time, pricing and affordability surface repeatedly as concerns, with multiple reviewers noting that the community is expensive and that a long wait list for financial aid can limit accessibility.

    Staff and caregiving: One of the clearest strengths is the staff. Numerous reviews highlight compassionate caregivers and front-line employees who "went above and beyond," providing personal attention, transportation, help with appointments, and emotional support. Several staff members were singled out by name in praise (examples include Linda, Melanie, Karen, Sharon, and Mel) for friendliness, responsiveness, and creating a welcoming atmosphere. Long-term residents often report feeling at home and safe, and many emphasize the family-like relationships that develop between staff and residents. However, this theme is not uniform: a meaningful subset of reviewers report inconsistent interactions, with management described as rude or abrasive in some cases, privacy breaches by staff, and some tour/office staff judged unfriendly. These mixed reports point to variability in staff experience depending on time, shift, or particular employees.

    Facilities and maintenance: Reviews consistently praise the facility’s public spaces and many apartments as attractive, clean, and recently renovated. Amenities such as arts and crafts rooms, a library, theater, puzzle and card rooms, a gym/exercise room, and laundry services are repeatedly mentioned as positives that support an active independent lifestyle. Maintenance is a mixed picture in the reviews: many residents praise fast and effective repairs and helpful maintenance staff, but other reviewers recount ignored work orders, long-unrepaired problems (e.g., a fence by the dumpster, a long-fixing ceiling crack), plumbing failures, mold in mechanical closets, water outages, and other infrastructure complaints. This suggests a variable maintenance experience over time — some problems appear to have been resolved after staff changes, while other issues persisted for months.

    Dining and food service: Food quality receives overall favorable comments — many reviewers call the meals very good or excellent and appreciate variety on the menu. Meals delivered to apartments are a frequently cited convenience. That said, dining service structure raises concerns: several reviewers noted that the community primarily offers dinner in the main dining room and that other meals may be charged a la carte or offered separately, which some residents or prospective residents find confusing or costly. A single cook and separate pricing for certain options were flagged by reviewers. Some also noted that the food is perceived as better when eaten in the dining room than when delivered, and some requested more selection or different portioning (e.g., weight-loss-focused meals that some residents struggled with).

    Activities, community life, and accessibility: The activities program is a major plus — reviewers praise engaging programming, frequent events (cards, bingo, movies, church services, lectures, weekly outings), and enthusiastic activities directors who keep the calendar full and residents socially active. COVID restrictions were mentioned as a limiting factor for activities at times, but many residents still report a vibrant social life. Transportation services and shuttle options are commonly praised for enabling shopping, appointments, and outings; however, scooter users and some residents reported transportation challenges. The property’s layout is described as easy to navigate with few steps in many areas and good accessibility in general, though some parts of the building are older and darker.

    Management, policy and suitability: Multiple reviews indicate variability in management style and responsiveness. While many residents praise management for being attentive, remembering names/apartment numbers, and offering rent reductions occasionally, others report management that is less engaged, rude, or argumentative. Some reviewers described office hours problems — locked or unstaffed offices and weekend staffing gaps where no one is on site — that could raise safety or convenience concerns for some families. Importantly, Oakhaven Manor is consistently identified as an independent living community: it is seen as a great fit for active seniors with little-to-no cognitive impairment but not appropriate for people who need higher levels of medical or memory support. Several reviewers explicitly noted that their family member needed more care than the community provides.

    Cost, waitlists and accessibility: Affordability is a frequent concern. Multiple reviewers call the community expensive relative to some budgets, and a long wait list for financial assistance or subsidized openings was reported. Some residents feel the value is good for what they receive (amenities, meals, activities), while others find the pricing and extra fees burdensome. In short, cost and the complexity of charges (a la carte meals, separate pricing) are significant factors that prospective residents should investigate closely.

    Patterns and recommendations: The reviews show clear strengths in community life, housekeeping and cleanliness, an active activities program, and numerous caring staff who create a warm environment. The two most consistent cautions are (1) verify current management culture and staffing patterns — some reviewers report excellent leadership while others report rudeness or weekend coverage gaps — and (2) inspect maintenance responsiveness and specific unit/building conditions (plumbing, possible older wings that need updating). Prospective residents should also clarify meal service structure and pricing, confirm whether the level of care provided matches the resident’s needs (this is strictly independent living), and ask about financial aid waitlists and any extra fees. Overall, for active seniors seeking independent living with social programming, strong on-site amenities, and many compassionate staff, Oakhaven Manor appears to be a highly recommended option by many current residents — but budget, level-of-care needs, and the potential for uneven experiences with management or maintenance should be carefully evaluated prior to moving in.

    Location

    Map showing location of Oakhaven Manor

    About Oakhaven Manor

    Oakhaven Manor sits on Ashebury Lane in Howell, Michigan, and has 112 units set up for seniors aged 55 or better, offering a choice of spacious one- or two-bedroom apartments with full kitchens, central air, walk-in showers, private patios or balconies, and storage closets, which makes daily living comfortable and convenient, and you'll find the grounds are well kept, with a feeling of community throughout the place. Some apartments have ovens, refrigerators, fireplaces, carpets, and ceiling fans, and there's plenty of parking, including options for covered, surface, and even attached garages, which can be helpful when the weather turns. The buildings are set up with features like a laundry facility and storage, plus easy access to the library, fitness center, arts and crafts studio, mini theater, billiards lounge, cards and games gallery, convenience store, and common areas with a fireplace and room for both indoor and outdoor gatherings. Some amenities, like the beauty/barber salon and organized group transportation, are right onsite, and if you want, they offer extra services-Haven Handy Person repairs, housekeeping, meals, home health care, and laundry, all optional but there if you need them. Residents have central monitored pull cords in case there's a problem and free Wi-Fi so they can stay in touch with family or catch up on news. Activities on and off site fill the social calendar most days, with programs planned to help folks stay active, independent, and make new friends, and there's a focus on social, educational, and entertaining events, whether it's crafts, exercise, games, movies, or shared meals made from balanced, nutritious ingredients. Staff at Oakhaven Manor want to be helpful, friendly, and respectful, and they're easy to approach if something comes up or if you're looking for company, because the aim is for everybody to feel safe, welcomed, and comfortable. The place allows cats and small dogs within restrictions, so residents can bring their companion animals, and there's policy and support in place to help keep it all well managed. There's no pool or accessible apartments here, and residents do need to pay for their own utilities, but maintenance is handled by the property and the lifestyle is set up to keep things as worry-free as possible. The atmosphere is described as lively and close-knit, with folks encouraged to share old hobbies or try new ones, and it's the sort of place that focuses on friends, fellowship, and fun rather than fuss and perfection.

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