Vi At Palo Alto

620 Sand Hill Road, Palo Alto, CA 94304, USA
4.3 · 32 reviews
  • Continuing care retirement community
  • Independent living
  • Assisted living
  • Memory care
  • Skilled nursing
For pricing and availability(510) 508-4507

Pricing

Amenities

Healthcare services

  • Medication management
  • Physical therapy
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing
  • Coordination with health care providers
  • Preventative health screenings
  • Hospice waiver
  • Diabetes care
  • Rehabilitation program

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions
  • Restaurant-style dining

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi
  • Internet

Memory care community services

  • Mild cognitive impairment
  • Dementia waiver
  • Parkinson's care

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation
  • Transportation to doctors appointments

Common areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination
  • Family education and support services

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips
  • Continuing learning programs

4.25 · 32 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Care

    4.3
  • Staff

    4.3
  • Meals

    4.1
  • Building

    4.4
  • Value

    4.0

About Vi At Palo Alto

Vi At Palo Alto is a luxury Life Plan Community that was founded in 1987, offering a premier senior living experience for residents. With a commitment to providing stylish apartments, world-class cuisine, varied lifestyle programming, and opportunities to form deep friendships, Vi At Palo Alto caters to the diverse needs and preferences of its residents. The community prides itself on creating a vibrant and engaging environment where seniors can truly thrive in their retirement years.

At Vi At Palo Alto, residents can expect expert insights and valuable perspectives to guide them through their senior living journey. The community places a strong emphasis on offering top-notch care and services to ensure the well-being and happiness of its residents. With a dedicated team ready to address any questions or concerns, residents can feel confident in their decision to make Vi At Palo Alto their home.

As a leading senior living community in the United States, Vi At Palo Alto upholds the highest standards of quality and excellence. The community is committed to providing a supportive and nurturing environment where seniors can enjoy a fulfilling and enriched lifestyle. With a focus on creating a sense of community and belonging, Vi At Palo Alto offers a range of amenities and activities to cater to the diverse interests and preferences of its residents.

As a continuing care retirement community, Vi At Palo Alto offers residents the peace of mind knowing that they can age in place and access a full continuum of care as needed. This comprehensive approach to senior living allows residents to enjoy a worry-free lifestyle while knowing that their changing needs will be met. With a strong emphasis on health and well-being, Vi At Palo Alto is dedicated to promoting the overall wellness and happiness of its residents.

People often ask...

State of California Inspection Reports

15

Inspections

0

Type A Citations

2

Type B Citations

4

Years of reports

10 Jun 2024
Visited facility to ensure compliance with regulations. No deficiencies found during inspection.
18 Jan 2024
Confirmed no deficiencies were found during the visit.
28 Dec 2023
Investigated an incident involving a resident who reported a possible sexual assault, though the resident later expressed uncertainty about whether it truly occurred or was imagined. Staff and security measures were assessed, and no deficiencies were found.
06 Apr 2023
Confirmed allegation of physical abuse was investigated, but no evidence found to substantiate the claim. No deficiencies cited.
06 Apr 2023
Confirmed no deficiencies during a visit following a resident's fall and subsequent passing after using exercise equipment. No evidence of assisted living services provided.
23 Feb 2023
Interviews and observations revealed allegations of unclean bodily waste in residents' rooms were not substantiated due to lack of evidence, though concerns were raised about timely cleaning of waste in one particular case.
23 Feb 2023
Confirmed that allegations of improper medication administration were unfounded and that residents were allowed to refuse medications.
17 Nov 2022
Reviewed an incident regarding a staff member not attending to a resident who needed assistance as documented in the care plan.
  • § 87468.2(a)(4)
19 Sept 2022
No deficiencies were cited during the visit.
27 Jan 2022
Investigated the complaint alleging that a resident was incorrectly receiving assisted living services and found it to be unfounded. Resident was confirmed to be in independent living and not receiving assisted living services.
24 Jan 2022
Found 0 COVID-19 positive residents and 9 COVID-19 positive staff at the facility. Recommendations were made regarding social distancing and hand washing signage.
23 Dec 2021
Conducted unannounced visit, found no deficiencies. Residents reported feeling well and receiving necessary care and medications.
16 Jun 2021
Observed compliance with COVID-19 infection control regulations during the visit. No deficiencies cited.
24 Feb 2021
Confirmed allegation of financial impropriety and settlement in the amount of one million dollars, resulting in a reduction of operating costs for the facility.
  • § 1788(a)(22)
24 Nov 2020
Confimed no deficiencies identified during the visit. No recommendations were made.
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