Heartland Health Care Center - Austin is a care facility that offers services for individuals in need of assisted care. The facility is described as clean and well-kept, with staff members who are generally friendly and helpful. While the price for care is considered fair, some reviewers mentioned a lack of activities available for residents.
However, there have been concerns raised about the level of care provided at Heartland Health Care Center - Austin. One reviewer described a disturbing incident where their grandmother was found lying on the floor for over an hour, unable to call for help. The reviewer expressed grave concerns about the negligence that led to this situation and indicated a desire to seek care elsewhere for their loved one.
It is essential for care facilities like Heartland Health Care Center - Austin to prioritize the safety and well-being of their residents. Neglectful incidents like the one described by the reviewer can have serious consequences and may warrant further investigation. Families considering this facility for their loved ones should thoroughly research and discuss the level of care and monitoring provided to ensure the best possible living arrangement for their loved ones.