Diamond Willow of Grand Rapids offers all-inclusive services to meet the needs of senior clients. From feeding assistance and daily activities to medication administration and continence care, the facility ensures that each individual receives personalized care tailored to their specific requirements. With the help of individualized person-centered care planning, Diamond Willow ensures that each resident's unique needs are met.
The facility also offers coordination of services with hospice, home care, and therapy services to ensure comprehensive care for all residents. Weekly salon services, virtual visits, and 24/7 staff trained in memory care and personal care further enhance the quality of life for residents. Diamond Willow prides itself on its person-centered care model, which focuses on providing a calm and comforting home-like environment for all residents.
With small community settings comprising only 8-16 residents per home, Diamond Willow promotes a close-knit and supportive environment where each individual receives attention and care in a positive atmosphere. The facility boasts industry-leading staffing ratios of 1:5 during awake hours and 1:13 overnight, ensuring that residents receive the highest level of care at all times. This unique model bridges the gap between traditional assisted living and nursing home care, providing residents with the best of both worlds.
Since its founding in 2004, Diamond Willow has been committed to offering a home-like environment where elderly clients can receive care through the end of their life. The facility's person-oriented program is designed to provide varying levels of care in a personal suite from arrival through end of life, reducing the need for residents to change facilities as their care needs evolve. The CARE principles - Commitment, Adaptability, Respect, and Ethics - serve as the cornerstones of Diamond Willow's person-centered care approach, ensuring that every resident is treated with dignity and respect in every interaction. With a focus on quality, compassionate care and an outcome-based approach, Diamond Willow remains dedicated to keeping the needs of its residents at the forefront of its care delivery model.