Global Case Management is a service provided by the care home that offers a package of health-related and supportive services to individuals living in a congregate setting. This service, also known as Customized Living Services, caters to the specific needs of each resident and is available 24 hours a day. The care home must be licensed as an assisted living facility or a comprehensive home care provider in order to provide Global Case Management services.
Some of the services included in Global Case Management are up to 24 hours of supervision, assistance with activities of daily living, support with mental health cognitive or behavioral concerns, health-related assistance such as help with medication and therapeutic exercises, home management tasks, non-medical transportation, and socialization opportunities. These services are tailored to the individual needs of each resident to ensure their well-being and comfort.
Global Case Management can be financed through waivers in the Community-Based Services Manual, allowing residents to access the necessary care and support without financial burden. The care home maintains strict copyright laws to protect its text, graphics, and HTML code, ensuring that the information provided is accurate and up-to-date. Residents or family members can report any incorrect or missing information to keep the database current and to ensure that the care home continues to provide high-quality services to its residents.