Novi Lakes Health Campus

Novi Lakes Health Campus sits at 41795 W 12 Mile Rd in Novi, Michigan, and people can find many different types of senior care here, so if you know someone who wants independent living, assisted living, memory care, skilled nursing, or even short-term care, all of these are options within the campus, which helps folks stay in the same place even if their care needs change over time, and the place seems to feel pretty welcoming with staff known for being friendly and helpful, and the campus has received awards for the way staff care for residents and for keeping people active both socially and mentally. There's a real mix of spaces, too, including private and semi-private studios with their own baths, larger deluxe units, and some have kitchenettes or full kitchens, plus outdoor areas with seating, garden, and courtyards, so you can get fresh air or meet up with visitors. Living here includes the basics like chef-prepared meals three times a day, daily activities, Wi-Fi, cable TV, maintenance, and regular housekeeping and laundry, which really does help keep life simpler, and every unit uses its own heating and cooling controls. Folks who need help can get assistance with daily activities like bathing, dressing, and taking medicine, and there's also transportation, handicap parking, and accessible amenities for those who need it. For people with memory loss, Novi Lakes Health Campus has a neighborhood just for Memory Care with special floor plans and trained staff to help minimize confusion and keep people safe, and for more advanced needs, there's skilled nursing care provided by licensed professionals onsite. People with pets can live here, too, because of the pet-friendly policy, and there's even a salon, private dining rooms for family meals, and lots of common areas inside. If someone wants company or simply needs some extra help at home, they can look into the home care services with trained aides who visit, and digital tools like activity management and user activity logs help families stay informed. The whole place is kept up nicely, and security measures include emergency alert systems, plus the staff goes the extra mile to make things feel comfortable and safe. Novi Lakes Health Campus is tied in with the Lakes of Novi and also handles some community services for locals and travelers with fuel and essentials. With a current 3.7 out of 5 from 43 reviews, people have different experiences here, but overall, this is a place that offers many options in senior living and tries to help residents stay active, comfortable, and cared for across different stages of aging.

Novi Lakes Health Campus is managed by Trilogy Senior Living.

Trilogy Health Services, founded in December 1997 by Randy Bufford and headquartered in Louisville, Kentucky, has grown from its first four communities to operate more than 130 senior living campuses across five Midwestern states: Ohio, Kentucky, Indiana, Michigan, and Wisconsin. Now owned by American Healthcare REIT (NYSE: AHR), Trilogy employs over 14,000 team members who provide world-class clinical support to more than 10,000 seniors. The company offers a full continuum of care including independent living, assisted living, memory care, skilled nursing, and rehabilitative services, with facilities ranging from independent living patio homes to comprehensive healthcare campuses.

Trilogy's mission centers on exceeding customer expectations through their Service Standards, emphasizing that "the right employees make the difference" and that "a servant's heart is the key to success." The company's philosophy is rooted in the Trilogy Advantage—family values of compassion, honesty, respect, and service to others. They serve with humility, putting seniors at the forefront of everything they do. Their culture is built on the belief that employees who feel cared for will provide the best care to others, leading to innovative benefits including weekly pay, free meals, registered apprenticeship programs, paid parental leave, and support through the Trilogy Health Services Foundation for scholarships and emergency assistance.

The company's specialized programs demonstrate their commitment to comprehensive, innovative care. Their Best Friends Approach to memory care provides residents with companions who understand their life stories while offering activities that stimulate the mind and encourage socialization. Trilogy offers state-of-the-art dialysis services using Ascent medical recliners with healing and massage options, and partners with Synchrony Health Services to deliver pharmacy and rehabilitative care directly to residents. Their unique lifestyle programs and hospitality-focused services distinguish them in the senior living industry, combining clinical excellence with compassionate, personalized attention.

Trilogy's dedication to quality has earned significant recognition, including being named a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. In 2023, 56 Trilogy communities received the Bronze Commitment to Quality Award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), with 34 communities earning the Achievement In Quality Award. These accolades reflect Trilogy's unwavering commitment to their goal of becoming the best healthcare company in the Midwest, achieved through their team approach philosophy that "Together Everyone Achieves More" and meticulous attention to the details that separate winners from the rest.