Tambree Meadows Assisted Living

    3620 Potomac Way, Idaho Falls, ID, 83404
    3.8 · 24 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Warm staff, caution on administration

    I toured Tambree Meadows and found the staff warm, welcoming and helpful-Desiree (and Lily and Syringa) were honest, the tour was professional, the rooms are clean and home-like, and they're dog-friendly with transportation/appointment help. The team helped with my mom's transition and the community feels caring and family-oriented. That said, administration seemed disorganized and money-focused at times (cluttered office, steep prices), there are staffing shortages, billing/autopay confusion, activities aren't fully set up yet, and I heard worrying reports about memory-care capability and abrupt eviction situations. I'd recommend with caution-great for a warm, basic assisted-living vibe, but verify billing, policies and memory-care specifics before deciding.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.75 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.6
    • Meals

      3.8
    • Amenities

      4.0
    • Value

      1.3

    Pros

    • Clean facility
    • Friendly and caring staff
    • Family-like, homey atmosphere
    • Helpful individual staff members (e.g., Desiree, Lily, Syringa)
    • Welcoming tours and informative staff interactions
    • Adequate / nice-sized rooms
    • Dog-friendly
    • Transportation and appointment assistance provided
    • Staff helped with resident transitions
    • Memory care area present (few residents)
    • New administrator in place
    • Staff follow-up and accommodating scheduling
    • Residents report feeling respected and happy

    Cons

    • Alleged misrepresentation of care capabilities
    • Abrupt eviction with 24-hour notice reported
    • Reports of poor care for Alzheimer's/dementia patient
    • Staffing shortages and turnover
    • Low staff compensation cited
    • Billing confusion and autopay issues
    • Lack of moving/transfer assistance
    • Management/administration characterized as money-driven or uncaring
    • Office disorganization and clutter
    • No established activities program yet
    • Some reviewers report no COVID testing and past employees leaving
    • Steep prices

    Summary review

    Overall impression: The reviews for Tambree Meadows Assisted Living are highly mixed, showing a strong divide between families who experienced a warm, home-like environment with helpful staff and those who report serious operational and care concerns. Positive comments repeatedly highlight a clean facility, friendly and compassionate employees, and a welcoming atmosphere that feels like home. Many reviewers praised specific staff members by name (Desiree, Lily, Syringa) and appreciated the hands-on assistance during tours and move-in transitions. Conversely, a number of reviews raise serious red flags about administration decisions, care capabilities, billing practices, and handling of residents with higher-acuity needs such as Alzheimer's disease.

    Care quality and memory care: Reviews suggest a dual narrative around clinical care. Some families report that staff treated residents with respect, helped with transitions, and provided transportation and appointment support. The facility includes a memory care area with only a few residents, which some reviewers saw as positive (more attention) while others raised concerns about inadequate Alzheimer's-specific care. Several of the most serious negative reports allege misrepresentation of the facility's ability to care for residents with dementia and even describe abrupt eviction with 24 hours' notice and poor treatment of an Alzheimer's patient. These claims, if accurate, point to potentially critical gaps in matching resident care needs to facility capabilities and raise concerns about policies for escalating care or discharge.

    Staffing, culture, and turnover: Many reviews praise staff friendliness, compassion, and helpfulness; families described tours as informative and staff as accommodating. At the same time, recurring themes include staffing shortages, reports of low staff pay, and past employees leaving. Several negative reviews portray administration as money-driven and uncaring, which some tied to staff morale and turnover. There is mention of a new administrator and some reviewers noting the facility is not yet fully organized — suggesting leadership transition that could be contributing to inconsistency in operations and morale. The contrast between named staff praised for being honest and helpful and broader critiques about staffing levels and administrative priorities is a notable pattern.

    Facilities, rooms, and amenities: Physical aspects receive largely positive notes: the building is described as nice and clean, rooms are adequate and of good size, and the environment feels home-like to many reviewers. The facility is dog-friendly, which is a plus for pet-owning families. Some reviewers mentioned office clutter and general disorganization in administrative areas, and multiple comments called out the lack of an activities program at the time of review — though staff said activities were being planned. The memory care area’s light census (few residents) is noted; this could indicate small-group care potential or low utilization depending on interpretation.

    Management, billing, and administrative issues: Administrative concerns are among the most frequently cited negatives. Reported problems include billing confusion, autopay issues, lack of moving assistance, and an allegation of abrupt eviction notice. Some reviewers explicitly call the administration 'money-driven,' and at least one reported no COVID testing and that past employees fled. Others, however, noted a new administrator and early-stage organization efforts, implying the facility may be in transition. These administrative issues — particularly billing/autopay confusion and perceived misrepresentation of care capability — are important considerations for prospective residents and families because they affect both financial clarity and resident safety.

    Activities, programming, and resident life: Several reviewers said there was no activities program yet, though staff indicated plans to establish one soon. Despite the absence of a formal program, families reported that residents were treated with respect and many felt at home, suggesting informal social dynamics are positive. The presence of transportation and shopping assistance, as well as help setting up appointments, were highlighted as helpful services that support resident independence and family peace of mind.

    Overall recommendation and closing assessment: Sentiment is polarized. Many reviewers would recommend Tambree Meadows, citing caring staff, a warm family environment, clean rooms, and attentive individual employees. At the same time, there are serious, specific complaints from other reviewers that should not be overlooked: alleged misrepresentation of services for dementia care, abrupt eviction with 24-hour notice, billing/autopay confusion, insufficient moving assistance, staffing shortages, and claims of an uncaring, profit-focused administration. Prospective residents and families should weigh the positive first-hand reports of staff compassion and a clean, home-like facility against the significant operational and care-related concerns. Important next steps for a family considering Tambree Meadows would include: verifying the facility’s capacity to manage Alzheimer's/dementia needs, asking for written policies on transfers/evictions, clarifying billing and autopay procedures in writing, meeting the current administrator and key care staff, and inquiring about activity programming timelines and staffing levels to assess consistency of care before making a placement decision.

    Location

    Map showing location of Tambree Meadows Assisted Living

    About Tambree Meadows Assisted Living

    Tambree Meadows Assisted Living sits in a quiet neighborhood in Idaho Falls, near the Willard Arts Center and the Art Museum of Eastern Idaho, and is close enough to Eastern Idaho Regional Medical Center that folks can walk over if they need to, and it's built to feel homey with two buildings that look like George Washington's and Thomas Jefferson's houses, weathervanes on the roofs, and rustic hardwood floors that remind a person of country living. Residents can choose private or semi-private rooms, with kitchenettes, cable or satellite TV, WiFi, and a heated flooring system in the Memory Care building for comfort, and folks who need memory care can get the special help they need for dementia and mild cognitive problems, with staff that includes a nurse on a part-time basis. The community lets people bring pets, and keeps things friendly by having pet-friendly policies, adding to the home-like feel, and the rooms and common spaces get regular housekeeping and laundry service so things stay fresh and clean, and the place also has a barber and salon, along with transportation for shopping or appointments. Residents get three meals a day from a dietitian-approved menu, along with snacks, and the kitchen staff takes care to keep meals healthy and tasty, while help with bathing, dressing, moving around, and taking medication is always available, and there's a staff on hand around the clock for security and peace of mind, plus a 24-hour call system. People who want to be social or keep active have choices to join movie nights, crafts, fitness and recreation programs, and scheduled activities, whether indoor or out in the garden or walking paths, and there's a structured activity program to keep everyone engaged, with special programs for memory care residents. The community also brings in religious and devotional services for those who want them, and helps with Veterans Affairs Aid Assistance, while accepting Medicaid and insurance for payment. Folks can use transportation services, enjoy outings, and still keep their independence because the whole setup aims to help as much or as little as a person needs-whether someone is there for assisted living, memory care, respite care during short-term recovery, or wanting to live on their own with some extra support. Tambree Meadows has earned positive recognition from local health authorities for high care standards, and the design keeps it easy for people with mobility issues to get around, all on one story. Residents can use the parking lot if they drive or expect visits, and the community always keeps a focus on creating a connected place to live where the staff and residents feel like family and people can keep their routines, socialize, and get the help they need with steady support and kindness.

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