Overall sentiment across the reviews for Majestic Gardens Living is strongly positive, with repeated praise for medical oversight, compassionate staff, cleanliness, and the facility’s atmosphere. A majority of reviewers emphasize the high caliber of care, particularly for residents with dementia and chronic conditions. Multiple summaries specifically note the presence of a physician or physician-owner who is regularly on site (daily or up to 16 hours/day), as well as licensed nursing staff (RN, LPN) and CNAs providing daily monitoring such as vitals and diabetes checks. These medical features are repeatedly framed as giving families peace of mind and as distinguishing the facility from typical assisted living options.
Facility- and environment-related comments are uniformly complimentary: the building is frequently described as new (two years old in some mentions), spotless, fresh-smelling, and thoughtfully designed. Specific design elements such as sun tunnels and natural light, comfortable furnishings, and a peaceful residential setting are highlighted. The facility’s small size (commonly cited as a 16-room setting) and private rooms contribute to a homelike feel that many reviewers appreciated. Reviewers often used words like calm, relaxed, beautiful, and welcoming to describe the physical environment and resident interactions.
Staff and management receive consistent positive remarks for professionalism, kindness, compassion, and attentiveness. Several reviewers call out the owner or head of the facility by name (Dr. Regina / Dr. Asihene in summaries) and describe them as engaged, knowledgeable, available, and in some cases sleeping at the facility or providing a refund after a resident’s death — details that reviewers interpreted as signs of deep commitment. Many reviews describe the staff as being like family, supportive to both residents and families, and responsive to medical needs and emotional care. Activities programming is another frequently praised area: reviewers list frequent activities including music and art therapy, pet therapy visits, and shopping excursions, and note efforts to include and accommodate residents with disabilities (example: inclusive programming for a blind resident).
Dining and daily living services are generally described as adequate: most reviewers note three meals a day and satisfactory food, with one explicit comment that meals were "not gourmet but OK." The small size and intimate nature of the facility is seen as both a benefit (personalized care, close-knit community) and a potential limitation (capacity constraints and fewer large-scale amenities that bigger facilities might offer). Several reviewers recommend the facility highly and characterize it as a "second home," offering peace of mind for families.
A notable and serious point of concern is the presence of at least one very negative, specific allegation of severe neglect — a review claiming that a resident was left in urine and feces for hours and warning others strongly against the facility. This outlier stands in stark contrast to the many positive testimonials and introduces a theme of variability in reported experiences. Given the small size of the facility, any single adverse incident can feel especially significant; multiple reviewers still expressed trust in the facility, but the conflicting reports suggest the potential for inconsistent care or lapses. Other milder negatives noted in reviews include variability in food quality (adequate but not exceptional) and the absence of detailed public commentary about pricing or long-term transition planning.
In synthesis, Majestic Gardens Living is predominantly portrayed as a well-run, medically attentive, and compassionate small assisted living community with a high level of cleanliness, strong hands-on management, and engaging activities. The most consistent strengths are medical supervision (physician and nursing presence), individualized attention in a small residential setting, and caring staff. The primary caution arising from the reviews is an isolated but severe allegation of neglect, which contrasts with the otherwise consistent praise and should prompt prospective families to conduct careful, specific due diligence: tour the facility, ask about staffing ratios and recent incident reports, request references, confirm the frequency and duration of on-site medical coverage, and inquire about policies for falls, incontinence care, and incident notification. Overall, the pattern of reviews leans strongly positive but warrants verification given the single serious negative account.
