Rockland Place

    1519 Rockland Rd, Wilmington, DE, 19803
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Clean home-like but staffing inconsistent

    I placed my loved one here and found a clean, home-like community with warm, caring staff, tasty meals, and plenty of activities. Staffing and communication were inconsistent at times - I saw unprofessional behavior, memory-care gaps, and delayed medical responses. It's expensive and better for fairly independent, active residents than for someone needing guaranteed 24/7 skilled nursing. Overall grateful for much of the care, but tour thoroughly and ask about RN/memory-care staffing before committing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.36 · 121 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.4
    • Meals

      3.7
    • Amenities

      4.3
    • Value

      2.7

    Location

    Map showing location of Rockland Place

    About Rockland Place

    Rockland Place stands in a quiet, wooded area about ten minutes from Wilmington, showing off a red-brick, colonial-style look with plenty of green trees around, and it's the sort of place where older folks can find independent living, assisted living, memory care, and nursing care, all together so they can stay in one community as their needs change, and you'll see spaces like a private dining room, a library, a lobby with sitting areas, outdoor patios for a bit of al fresco dining when the weather's nice, and a billiards room for recreation, with both indoor and outdoor common areas where people can gather. The staff stays awake and available twenty-four hours a day and the community allows pets, with help for those raising dogs or cats, and there's a calendar packed with activities like stretching, Tai Chi, art classes, cooking sessions, karaoke, gardening, brain fitness games, community service, and trips out to places or just outings, with a full-time activity director keeping things running. People who need some help with daily things like bathing, reminders for medications, or getting dressed can have staff check in on them, and the community provides everything from incontinence care, diabetic monitoring, and help for folks that have trouble moving or need lift assist, all the way to therapy visits from podiatrists, physical therapists, occupational therapists, speech therapists, and even a dentist. Memory care at Rockland Place gives extra support to people living with Alzheimer's or other types of dementia, offering two levels of secured memory care built especially for those needs, with features like monitored units, computer wandering alert bracelets to keep everyone safe, and programs that use games and activities to help residents stay active and engaged, plus specialized help for those at risk of elopement or with aggressive behaviors. The dining services prepare meals led by a chef, offering all sorts of options, including vegan, vegetarian, kosher, gluten-free, low-sodium, and low-sugar if needed, with Gourmet Bites Cuisine as an extra choice, and room service for those who prefer to eat in their own space. Beauty and barber services are on site, and there's a spa, while professional staff like nurses are on shift, and a doctor stays on call regularly, with partnerships for home health through BAYADA. Residents may go to devotional services both in and out of the building, commute using scheduled transportation for errands or outings-with a cost for transportation for extra trips-and they can park if they drive. The community has short-term stay options and respite care, as well as hospice when needed. They use technology like Accushield, EngageVR®, and iN2L to provide some up-to-date engagement and safety, and you'll find programs like Watermark University, Prema Memory Support℠, Extraordinary Outings, and Resident Ambassadors, which means people can keep learning, socializing, or volunteering. The property doesn't allow smoking in any indoor spaces and makes sure everything's wheelchair accessible, including the showers, and it's the kind of place where folks can settle into retirement life, lean on friendly staff, and keep up with friends or personal interests a long while.

    About Watermark Retirement

    Rockland Place is managed by Watermark Retirement.

    Watermark Retirement Communities is a premier senior living operator managing over 70 communities across 21 states with approximately 5,800 associates, ranked as the nation's 9th-leading senior housing operator by the American Seniors Housing Association. Founded in 1985 by David Freshwater and David Barnes as The Fountains in Tucson, Arizona, the company pioneered wellness-based senior living in collaboration with the University of Arizona Center on Aging before rebranding as Watermark in 2006. Headquartered in Tucson, Watermark became a wholly-owned subsidiary of Singapore-based Keppel Corporation in March 2024, following Keppel's initial 50% acquisition in 2019, with Paul Boethel succeeding the founders as CEO while Freshwater continues as Chairman Emeritus.

    The company's signature Watermark University is an award-winning intergenerational learning program where residents, associates, family members, and local experts—including museum curators, university professors, and world-renowned doctors—teach dozens of classes ranging from watercolor painting and ballroom dancing to language learning and sculpture workshops. Named among Fortune's Top 25 Best Workplaces for Aging Services™ by the Great Place to Work® Institute, Watermark provides comprehensive training through programs like GO (General Orientation) Ripples, Leadership by Design workshops, and specialized sales systems focused on understanding buyer motivations and customer service excellence.

    Watermark's innovative Prema Memory Support℠ program features Naya caregivers—named after the Sanskrit word for "guide" or "person of wisdom"—who are Certified Dementia Practitioners trained through the National Council of Certified Dementia Practitioners. The Thrive Memory Care experience includes secure courtyards, multi-sensory environments with fresh flowers, music therapy, and sensory gardens. Their groundbreaking Thrive Dining (Gourmet Bites) program transforms nutritious meals into attractive, bite-sized portions that residents can enjoy independently without utensils. The Dementia Awareness Experience uses virtual simulations including impairment gloves and vision-loss glasses to help associates develop deeper empathy and understanding.

    The company leads the industry in technology innovation with EngageVR, a virtual reality program using Oculus Quest headsets that enables residents to travel virtually to the pyramids of Egypt, swim with whales, or reconnect with veterans from their battalions in virtual living rooms. The 360Well wellness program integrates four key circles—mind, body, spirit, and community—to promote holistic health and independence. Through partnerships with the University of Arizona's Evelyn F. McKnight Brain Institute and Curana Health for value-based care delivery in Florida, Texas, and Pennsylvania, Watermark continues advancing senior care research and innovation.

    Following a "shrinking to grow" strategy under new leadership, Watermark focuses on operating premium communities while maintaining its founding philosophy that they are "a wellness company that happens to provide housing and services for seniors," committed to creating experiences where residents truly feel at home with purpose, possibility, and joy.

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