Pricing ranges from
$4,600 – 5,520/month

Mercy Home

32350 Hearth Glen Ct, Winchester, CA 92596, USA
3.8 · 4 reviews
  • Assisted living
  • Board and care
For pricing and availability(510) 508-4507

Pricing

$4,600+/moSemi-privateAssisted Living
$5,520+/mo1 BedroomAssisted Living

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Assistance with bathing
  • Coordination with health care providers

Healthcare staffing

  • 24-hour supervision

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Fully furnished
  • Wifi

Transportation

  • Transportation arrangement (medical)
  • Transportation to doctors appointments

Community services

  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities

3.75 · 4 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Care

    3.8
  • Staff

    3.8
  • Meals

    3.6
  • Building

    3.9
  • Value

    3.5

About Mercy Home

Mercy Home in Winchester, CA is a senior living community that offers a range of care options for seniors in need of assistance with daily living activities. The community prides itself on providing nutritious meals that are prepared with quality ingredients and tailored to meet the individual needs of each resident. Their dedicated chefs and meal planners ensure that every dish tastes great and leaves residents excited for their next meal.

As a recipient of the Best of Senior Living All Star Award, Mercy Home has been recognized for its exceptional care and support of seniors in independent living, assisted living, memory care, and home care. The community goes above and beyond in offering activities that engage residents socially, physically, mentally, and emotionally, earning them the Best Activities in Senior Living Award.

Mercy Home is known for its friendly and welcoming staff who are always ready to assist residents and visitors with a helpful and joyful attitude. The community exudes a culture of friendliness, making it a happy and comfortable place to live and visit. Residents can enjoy private or semi-private accommodations in a warm and inviting environment that promotes a sense of belonging and community.

With a focus on providing personalized care and support, Mercy Home strives to create a safe and nurturing environment where seniors can thrive and enjoy their golden years to the fullest. Families looking for a senior living community that values exceptional care, nutritious meals, engaging activities, and friendly staff will find all that and more at Mercy Home in Winchester, CA.

People often ask...

State of California Inspection Reports

20

Inspections

9

Type A Citations

7

Type B Citations

3

Years of reports

27 Jul 2024
Identified deficiencies in care, supervision, medication management, and safety measures during the inspection.
  • § 87608(a)(5)
  • § 87465(c)(2)
  • § 87705(c)(4)
23 Jul 2024
Identified deficiencies in various areas including record-keeping, staff training, and night shift coverage during the inspection.
  • § 87465(c)(2)
  • § 87411(c)(1)
  • § 87412(a)(12)
  • § 87507(c)
  • § 87470(c)
  • § 87705(c)(4)
  • § 87355(e)(3)
  • § 87412(a)(11)
22 Jul 2024
Confirmed deficiencies in the use of bed rails for residents based on interviews and document reviews.
  • § 87608(a)(3)
  • § 87608(a)(5)
06 Feb 2024
Confirmed that the allegations are unfounded and no deficiencies were found during the visit.
05 Jan 2024
Identified deficiencies in safety and security measures in the facility during an annual inspection.
  • § 87705(j)
25 Oct 2023
Confirmed no substantial evidence for the allegations regarding failure to provide a 60-day notice for a rate increase, disconnection of a heart monitor from WiFi, unaddressed hygiene needs, and denial of access to an admission agreement. However, cited a deficiency related to a different issue per Title 22 regulations.
  • § 1569.655(a)
26 Jul 2023
Confirmed no deficiencies cited during the inspection at the residential care facility.
24 Mar 2023
Confirmed closure of a facility with no residents present, last resident relocated in December 2020, and licensee no longer interested in operating.
24 Mar 2023
Verified individual not present, employed, or residing at the facility. No deficiencies cited.
15 Mar 2023
Investigated allegations regarding potential physical assault and unmet hygiene needs for a resident; both allegations were unsubstantiated due to insufficient evidence.
15 Mar 2023
Found staff member not properly associated with the facility and a personal belongings stored in a forbidden area.
  • § 87355(e)(2)
25 Jul 2022
Conducted a successful inspection of infection control practices at the facility, which included verifying staff fit testing for N95 masks and adequate supply of PPE.
25 Jul 2022
Identified issues were discussed with the licensee during a case management visit by the Licensing Program Analyst.
02 Jun 2022
Conducted inspection on infection control practices, identified areas for improvement in PPE supply and fit testing procedures. Recommendations provided for addressing deficiencies.
05 Apr 2022
Found no deficiencies during the visit and discussed infection control procedures with staff.
08 Feb 2022
Identified shortcomings in infection control measures at the facility and advised on improvements, including additional PPE procurement and dedicated isolation room supplies. Staff were fit tested for N95 masks, and residents and staff were vaccinated against COVID-19.
07 Sept 2021
Determined that the allegation of staff depriving a resident of oxygen was unsubstantiated due to insufficient evidence, and no deficiencies were cited during the visit.
07 Sept 2021
Confirmed no deficiencies in infection control measures were cited during the inspection.
28 Jul 2021
Conducted an inspection at a facility for non-ambulatory residents. No deficiencies identified, in compliance with infection control procedures.
04 Mar 2021
Investigated allegations of not administering prescribed medications and not following doctor's orders for blood sugar checks; determined insufficient evidence to confirm alleged violations occurred.
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