Pricing ranges from
$1,550 – 2,015/month
  1. Home
  2. Assisted Living
  3. California
  4. Whittier

Whittier Glen Assisted Living

10615 Jordan Road, Whittier, CA 90603, USA
3.8 · 80 reviews
  • Assisted living
  • Memory care
For pricing and availability(510) 508-4507

Pricing

$1,550+/moSemi-privateAssisted Living
$1,860+/mo1 BedroomAssisted Living
$2,015+/moStudioAssisted Living

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing
  • Coordination with health care providers

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions
  • Restaurant-style dining

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi
  • Internet

Memory care community services

  • Mild cognitive impairment
  • Specialized memory care programming

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation
  • Transportation arrangement (medical)
  • Transportation to doctors appointments

Common areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon
  • Outdoor patio

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips

3.80 · 80 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1

  • Care

    3.8

  • Staff

    3.8

  • Meals

    3.6

  • Building

    3.9

  • Value

    3.5

About Whittier Glen Assisted Living

Whittier Glen Assisted Living, located in Whittier, California, offers a warm and welcoming environment for seniors in need of assisted living care. With a focus on providing compassionate and loving support, residents at Whittier Glen can enjoy a family-style home-like setting where they can maintain their independence while receiving the help they need. The staff at Whittier Glen takes pride in the reliable and considerate service they provide to residents and their families.

Residents at Whittier Glen have access to a range of amenities and services designed to ensure their comfort and well-being. The assisted living care offered at Whittier Glen allows seniors to retain their independence while also having access to emergency pendants, medical personnel, and on-call nurses available 24/7 in case of emergencies. The community features spacious dining areas where a chef prepares delicious and nutritious meals, as well as outdoor spaces where residents can enjoy the fresh air and sunshine.

At Whittier Glen, residents are encouraged to live life on their terms and enjoy a luxurious living experience. Every detail has been considered to create a beautiful and comfortable home for seniors. The caring staff at Whittier Glen strive to make each resident feel valued and at home, ensuring that their needs are met with personalized care and attention. Whether you have a special request or simply need someone to talk to, the staff at Whittier Glen is always there to lend a helping hand.

Pets are welcome at Whittier Glen, as they are believed to be good for the soul and offer many therapeutic benefits. Small pets are allowed with a small one-time deposit, allowing residents to enjoy the companionship and love of their furry friends. The community at Whittier Glen is designed to be peaceful and serene, providing a tranquil environment where residents can relax, socialize, and enjoy their golden years in comfort and security. With a focus on providing top-notch care and support, Whittier Glen Assisted Living is dedicated to ensuring that residents feel safe, valued, and at home.

People often ask...

State of California Inspection Reports

98

Inspections

6

Type A Citations

39

Type B Citations

5

Years of reports

05 Aug 2024
Reviewed allegations of uncleanliness, pest issues, poor infection control, inadequate meal portions, and moldy equipment, but lacked sufficient evidence to confirm any violations occurred.
13 Jun 2024
Confimed deficiencies in infection control, staff training, resident rights information, and emergency/disaster plan during the inspection.
  • § 87411(f)
  • § 1569.69(a)(2)
  • § 87456(a)(2)
  • § 87608(a)(5)
  • § 87355(e)
  • § 1569.695(c)
  • § 87468(d)
23 May 2024
Confirmed that staff at the facility refused to accept a resident back after being discharged from the hospital, constituting an unlawful eviction.
  • § 87224(a)
20 May 2024
Reviewed allegations about staff not providing necessary medication on time and not assisting with glucose testing, which were substantiated. The report did not find enough evidence to support claims of insufficient food, inadequate bathing assistance, or inappropriate staff comments.
  • § 87628(a)(b)
30 Apr 2024
Confirmed allegations of incidents not properly recorded, but unsubstantiated allegations of neglect in care for residents, inadequate staffing, unsecured payment methods, and failure to address facility maintenance issues.
  • § 87211(a)(1)
19 Apr 2024
Found deficiencies in care for a resident who sustained multiple falls, resulting in a head laceration and hospitalization.
  • § 87463(a)
18 Apr 2024
Investigated alleged violations related to resident care plans, overcharging residents, and forging resident signatures; no substantial evidence found to support the allegations.
18 Apr 2024
Investigated the allegation that staff failed to post necessary signs in accessible areas for residents, and found that required postings, including the administrator's certificate, were present and accessible, thus the allegation lacked sufficient evidence to be confirmed or denied.
20 Mar 2024
Interviews and observations did not provide enough evidence to confirm claims of a resident having a firearm or verbally attacking another resident.
07 Mar 2024
Found staff did not prevent residents from engaging in inappropriate behaviors, resulting in an altercation. Allegation of aggression was not proven.
22 Feb 2024
Confirmed allegations of staff failing to change a resident in a timely manner, but other allegations of staff misconduct or neglect were not verified.
  • § 87625(b)(3)
16 Jan 2024
Reviewed allegations of staff verbal abuse, threats, and yelling towards residents; insufficient evidence found to confirm or deny claims, resulting in all allegations being unsubstantiated.
11 Jan 2024
Reviewed complaints about staff qualifications and medication management, found insufficient evidence to verify claims. Confirmed lack of a full-time activity director for several months, which violated regulations.
  • § 87219(f)
11 Jan 2024
Determined that there was insufficient evidence to prove or disprove the allegation that staff denied a resident's representative the right to represent the resident in matters related to their residency.
10 Jan 2024
Determined insufficient evidence to prove allegations of mishandling medication, improper wheelchair usage, inadequate clothing care, leaving a resident in dirty clothing, and theft of personal belongings. All allegations deemed unsubstantiated.
09 Jan 2024
Found no evidence to support allegations of resident injuries from falls, lack of diabetic care, or staff using resident rooms for breaks.
12 Dec 2023
Investigated allegations of disrespectful communication by an administrator, inadequate room checks, delayed response to a bed bug issue, and lack of comfortable accommodations, but found insufficient evidence to substantiate any of these claims.
07 Dec 2023
Determined insufficient evidence to confirm that residents were not treated with dignity and respect, with most interviewed staff and residents indicating that respectful interactions occurred, and training on dignity and respect provided to staff.
31 Oct 2023
Identified deficiencies in planned activities, disaster preparedness, and residents with special health needs during the inspection.
  • § 87633(b)
27 Oct 2023
Inspection found no deficiencies in infection control, operational requirements, physical plant/environment safety, staffing, personnel records/staff training, resident records/incident reports, resident rights, food service, and incident medical and dental.
24 Oct 2023
Investigated allegations of staff not assisting resident with obtaining medical care, staff not being appropriately trained to dispense medication, and staff not providing medication to resident as prescribed. No conclusive evidence of wrongdoing was found.
24 Oct 2023
Investigated the allegation that a resident sustained a fracture while in care; found insufficient evidence to determine if the fracture resulted from a fall at the location. Concluded the allegations were unsubstantiated after reviewing documents and conducting interviews with staff and other residents.
02 Oct 2023
Confirmed that the facility had issues with urine odor in common areas and served meals cold due to the use of cold plates, with most residents experiencing the food temperature issue, although no evidence of undercooked meals was found.
  • § 97555(a)
  • § 87625(b)(3)
02 Oct 2023
Discovered non-operable kitchen ovens and vent posing health and safety risk to residents. Deficiency cited under Food Services regulations.
  • § 87555(b)(29)
02 Oct 2023
Confirmed allegations of serving cold meals were found to be substantiated, as residents reported receiving meals that were not served hot. Staff acknowledged that the food loses heat quickly when served on cold plates, with some attempting to reheat meals in the microwave due to issues with the ovens.
  • § 87625(b)3
  • § 87555(a)
19 Sept 2023
Reviewed rent increase documentation and resident admission agreements during a case management visit. 15 residents were notified of an adjustment to their monthly care fees.
19 Sept 2023
Found no evidence to support allegations of resident sustaining bruises or staff not managing resident behavior.
14 Sept 2023
Investigated multiple allegations, including staff not treating residents with dignity, yelling, speaking inappropriately, neglecting toileting needs, and not meeting eating needs. Determined insufficient evidence to prove violations occurred.
05 Sept 2023
Investigated allegations of improper medication administration and ordering practices; found insufficient evidence to support claims that medications were given without prescriptions or that new prescriptions were not ordered.
05 Sept 2023
Investigated the allegation that staff did not provide a safe environment, but found insufficient evidence to prove or disprove it, thus deemed unsubstantiated.
31 Aug 2023
Interviews conducted with residents and staff did not provide enough evidence to support the allegation of staff retaliating against residents for filing complaints.
15 Aug 2023
Confirmed that the allegations of resident falling, sustaining injuries, staff leaving resident in soiled diapers, not meeting hygiene needs, unsanitary rooms, using resident's bathroom, not notifying incidents, rooms in disrepair, not ensuring call bracelet, inadequate food service, and inadequate laundry service were unsubstantiated.
14 Aug 2023
Identified deficiencies in the facility during the inspection.
  • § 87705(f)(1)
  • § 87465(h)(5)
11 Aug 2023
Confirmed that the allegation of staff failing to properly supervise a resident was accurate due to the facility not verifying the resident's capacity to consent. Found allegations of a resident sustaining a bruise, facility not being maintained clean, and inappropriate touching among residents lacked sufficient evidence.
  • § 87468.1(a)(1)
28 Jul 2023
Confirmed failure to provide incident reports to residents and responsible parties for certain dates, leading to substantiated allegations of noncompliance.
  • § 87211(a)(1)
21 Jul 2023
Confirmed allegations of staff verbal abuse and failure to meet medical needs at the facility.
  • § 87468.1(a)(1)
18 Jul 2023
Confirmed allegation that staff were not safeguarding residents' personal belongings and failing to return them after laundering.
  • § 87217(b)
07 Jul 2023
Confirmed failure to meet reporting requirements for certain incidents, including COVID cases and bed bugs, and substantiated some specific allegations.
  • § 87211(a)(1)
29 Jun 2023
Investigated allegation that staff did not properly assess a resident, allegedly conducting an evaluation without necessary personnel or the resident's Power of Attorney present, but insufficient evidence to prove any violation.
30 May 2023
Investigated allegations of staff misrepresenting themselves as the administrator and issuing an eviction notice without proper authority, but found insufficient evidence to confirm these claims.
30 May 2023
Investigated claims that staff misrepresented as the Administrator and issued an eviction notice without proper authority; found insufficient evidence to confirm these allegations.
23 May 2023
Substantiated allegations included failure to have a certified administrator and providing timely medication. Unsubstantiated allegations related to lack of alternative toileting resources for a resident.
  • § 87405(a)
02 May 2023
Inconclusive evidence was found regarding allegations of mishandling medications, lack of dietary needs, and inadequate care.
02 May 2023
Interviews and observations did not provide enough evidence to support the allegation that a resident was not being fed by staff at the facility.
21 Apr 2023
Reviewed allegations regarding inadequate staff supervision, unlawful eviction, inappropriate staff communication, safeguarding of personal items, and failure to provide meals; all claims lacked sufficient evidence to be conclusively verified.
18 Apr 2023
Investigated the allegation that staff were overmedicating a resident, but found insufficient evidence to confirm if the incident occurred, rendering the allegation unsubstantiated.
14 Apr 2023
Investigated complaints included insufficient notice for rate changes, interference with council records, and improper safeguarding of resident records; found no substantial evidence for any violations.
13 Apr 2023
Interviews and documentation reviewed indicated that allegations of medication theft by staff were not supported by evidence, with residents and staff confirming that medications have been administered without issue.
13 Apr 2023
Investigated an allegation that staff failed to provide a safe environment due to threats based on religion, but found insufficient evidence to support the claim. Determined that residents generally felt safe, with an incident involving a wheelchair deemed accidental.
28 Mar 2023
Confirmed alcohol rules were violated by one resident, who was subsequently evicted after threatening others with a knife, leading to police involvement. Knife access was restricted and reported incidents were isolated. Residents and staff denied claims of recurring fights.
27 Mar 2023
Interview findings revealed that allegations of staff not communicating with residents' representatives, staff forcing residents to sign documents, and staff not protecting residents from other residents were not substantiated.
21 Mar 2023
Confirmed inaccurate accounting records for a resident due to missing documentation of certain charges, substantiating the allegation. Residents denied staff intimidation and retaliation.
  • § 87213
17 Mar 2023
Confirmed incident involving a resident brandishing a knife at other residents with no injuries reported, leading to issuance of eviction notice. No immediate health or safety concerns observed during visit.
17 Mar 2023
Identified deficiencies in cleanliness and maintenance, as well as issues with laundry services and accessibility to call systems during a visit to the facility.
  • § 87303
  • § 80088
  • § 87468.1
  • § 87307
14 Mar 2023
Confirmed that allegations of borrowing money from a resident and failing to seek timely medical attention for a fall were substantiated, while other allegations of inadequate food quantity, slow response to call buttons, retaliation against residents, theft, and lack of respect for privacy were not substantiated.
  • § 87208(a)(5)
14 Mar 2023
Interviews and document review concluded that staff did not participate in resident council meeting without approval, as alleged.
10 Mar 2023
Confirmed allegations of delayed reporting of positive COVID cases to authorities, but found other allegations to be unsubstantiated. Required postings about COVID outbreak were observed at the facility.
  • § 87211(a)(2)
02 Mar 2023
Confirmed allegation of staff stealing resident's personal property was unsubstantiated due to lack of evidence. Residents and staff denied the incident, leading to inconclusive findings.
02 Feb 2023
Investigated allegations of privacy violations, insufficient medical assistance post-fall, and improper incident reporting at the facility, concluding them unsubstantiated due to lack of evidence. Interviews with residents and staff supported these findings, noting that privacy was maintained, medical protocols were followed, and incident reporting was conducted according to regulations.
02 Feb 2023
Identified deficiencies in the handling of resident council concerns, specifically revealing personal medical information in meeting minutes.
  • § 87468.2
18 Jan 2023
Confirmed allegations: failure to conduct a needs appraisal upon admission and lack of certified administrator. Unsubstantiated allegations include illegal eviction, retaliation against resident for residents council involvement, not allowing resident to participate in care planning, failure to provide nutritious meals, and failure to provide requested documents to relative.
  • § 87406(a)
  • § 87456(a)(2)
19 Dec 2022
Confirmed no deficiencies in infection control practices and physical plant during annual inspection.
07 Nov 2022
Interviews and records reviewed did not support the reported allegations of medication mismanagement or mistreatment of residents at the facility. No deficiencies were observed during the visit.
03 Nov 2022
Investigated allegations of a resident sustaining an injury and staff neglecting a resident’s needs; found no sufficient evidence to prove occurrences.
27 Oct 2022
Found that allegations of neglect regarding resident's diapering and hygiene needs were not substantiated based on evidence and interviews conducted.
25 Oct 2022
Investigated financial abuse allegations involving facility staff and found insufficient evidence to confirm or deny claims despite resident and staff interviews and reviewed bank documentation. Allegation deemed unsubstantiated.
13 Sept 2022
Confirmed through interviews and file reviews that allegations of medication mismanagement and improper treatment were not substantiated at the facility.
01 Sept 2022
Reviewed allegations of unclean premises, lack of beverage service, and staff neglect leading to resident altercations; determined insufficient evidence to confirm these claims.
25 Aug 2022
Confirmed the allegation that a resident was unable to fit their wheelchair into the bathroom, but unable to prove or disprove a violation occurred due to lack of evidence.
25 Aug 2022
Investigated the allegation that residents posed a safety threat to others, but found insufficient evidence to confirm or deny the claim, with interviews indicating interventions were made when disturbances occurred.
25 Aug 2022
Identified deficiencies in the care and supervision of a resident were noted during a case management visit.
  • § 87455
04 Aug 2022
Investigated allegations of staff overmedicating residents; found insufficient evidence to confirm or refute claims.
27 Jul 2022
Investigated allegation of staff interfering with a resident's ability to shower due to a high grab bar; found no conclusive evidence since the resident was permitted to use an alternative shower and offered another room, although hesitance to move was due to a fee and loose grab bar.
20 Jul 2022
Inspection found no deficiencies; facility in compliance with regulations.
14 Jul 2022
Investigated allegation that a resident was overcharged after belongings were removed, but insufficient evidence found to support the claim, with the resident only responsible for a past due balance.
06 Jul 2022
Confirmed that staff failed to provide a requested admission agreement and did not have adequate record keeping. Unsibstantiated claims of rate change notification and failure to inform residents of complaints.
  • § 87507(g)(3)
  • § 87507(e)
16 Jun 2022
Unsubstantiated allegations of a resident being left in a soiled diaper for an extended amount of time and staff not communicating with the authorized representative were investigated by the Licensing Program Analyst, but there was insufficient evidence to prove or disprove the claims.
20 Apr 2022
Investigated allegations of not following doctor's orders, resulted in insufficient evidence to prove violations.
14 Apr 2022
Reviewed a complaint alleging a resident sustained an injury from a fall while intoxicated; found insufficient evidence to prove lack of supervision, with staff and residents indicating the incident occurred behind closed doors and without any existing regulations violated.
23 Mar 2022
Confirmed allegations of medication not being administered as prescribed based on interviews and record review.
  • § 87465(c)(2)
21 Mar 2022
Found high water temperatures in various areas, posing health and safety risk to residents in care.
  • §
10 Mar 2022
Investigated allegations involving resident care and facility operations, including claims of a resident fall, failure to notify family, delayed medical attention, inadequate record keeping, insufficient staffing, and a disrepair issue, but insufficient evidence found to support any of the claims.
10 Mar 2022
Investigator identified failure to report incident within required time frame.
  • §
20 Jan 2022
Discussed staffing shortages and new position created to address needs. Compliance with guidelines and regulations emphasized.
05 Jan 2022
Confirmed allegations of financial exploitation of a resident by a former staff member.
  • § 87468.1(a)(3)
27 Dec 2021
Confirmed allegations of resident issues were unsubstantiated after interviews with residents, staff, and the executive director.
20 Oct 2021
Completed un-announced Annual visit focused on Infection Control. No deficiencies cited, facility found in compliance with regulations.
30 Jul 2021
Confirmed no deficiencies found during the inspection of the facility, ensuring compliance with regulations.
07 May 2021
Investigated multiple allegations, including inappropriate medication prescription, resident dehydration, insufficient medical treatment, failure to notify changes, inadequate food service, and lack of care documentation. Determined insufficient evidence to confirm or deny violations related to these claims.
25 Apr 2021
Determined there was insufficient evidence to conclude that staff failed to seek timely medical attention for a resident after a fall, with interviews and document reviews supporting that appropriate procedures were followed.
06 Jan 2021
Investigated allegations of staff smoking marijuana inside and residents being unable to communicate with family; neither claim supported by sufficient evidence.
02 Nov 2020
Reviewed a complaint regarding failure to provide resident records upon request but found insufficient evidence to support the allegation.
19 Oct 2020
Confirmed that residents were not provided with copies of admission agreements and determined that the administrator was not inappropriately intervening in resident meetings. Additionally, investigated and found no evidence to support claims of the facility being in poor repair or not providing nutritious foods.
  • § 87507(e)
02 Oct 2020
Reviewed allegations of inadequate care including cleanliness, odor, bathing, medication administration, call response, and incontinence care. All findings were unsubstantiated.
17 Sept 2020
Investigated the allegation that staff took too long to respond to emergency pull cords, but found insufficient evidence to confirm delays beyond 30 minutes.
15 Sept 2020
Found that staff were always present and available for residents, and children playing outside provided enjoyment for residents.
24 Jan 2020
Determined no evidence of neglect or responsibility for a resident's fall and injuries after reviewing medical records and interviews; the resident had a history of falls, and the allegations were unsubstantiated.
16 Dec 2019
Investigated allegations revealed insufficient evidence to prove staff failed to change a resident's soiled bedding and ensure adequate hydration, leading to an unsubstantiated conclusion.

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