Pricing ranges from
$5,232 – 6,801/month

West Valley Assisted Living

7055 Shoup Avenue, West Hills, CA 91307, USA
4.1 · 9 reviews
  • Independent living
  • Assisted living
For pricing and availability(510) 508-4507

Pricing

$5,232+/moSemi-privateAssisted Living
$6,278+/mo1 BedroomAssisted Living
$6,801+/moStudioAssisted Living

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions
  • Restaurant-style dining

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation

Common areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips

4.11 · 9 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Care

    4.2
  • Staff

    4.1
  • Meals

    3.9
  • Building

    4.3
  • Value

    3.9

About West Valley Assisted Living

West Valley Assisted Living offers a comforting and supportive environment for seniors who require assistance with daily activities. The care home prides itself on promoting independence and dignity for all residents while ensuring they receive the care and support they need to live a fulfilling life. With a team of dedicated and compassionate staff members, West Valley Assisted Living strives to create a warm and welcoming atmosphere where residents feel at home.

One of the key features of West Valley Assisted Living is its personalized care plans, which are designed to meet the unique needs and preferences of each resident. Whether someone requires help with medication management, personal grooming, or mobility assistance, the staff at West Valley Assisted Living is committed to providing individualized care that promotes overall well-being. Additionally, residents have access to a range of amenities and activities that cater to their physical, social, and emotional needs.

The care home also places a strong emphasis on safety and security, with 24-hour monitoring and emergency response systems in place to ensure the well-being of all residents. West Valley Assisted Living aims to create a nurturing environment where residents can feel safe and supported as they navigate the challenges of aging. From nutritious and delicious meals to engaging social activities, the care home strives to make each day enjoyable and fulfilling for residents.

Overall, West Valley Assisted Living is dedicated to providing high-quality care and support for seniors in a warm and inviting setting. With a focus on personalized care, safety, and well-being, residents can rest assured that they are in good hands at West Valley Assisted Living. The care home offers a place where seniors can thrive, socialize, and receive the assistance they need to live their best lives.

People often ask...

State of California Inspection Reports

48

Inspections

9

Type A Citations

11

Type B Citations

5

Years of reports

07 Aug 2024
Confirmed that the facility was in compliance with health and safety regulations during the unannounced annual visit by LPA.
  • § 87555(b)(21)
24 Jul 2024
Identified deficiencies in care and supervision led to injury of a resident, resulting in a civil penalty.
  • § 1569.312(e)
30 May 2024
Reviewed complaints of resident leaving unassisted and sustaining injuries, but found no evidence to support the allegation. Residents and staff were interviewed, and documentation was reviewed to investigate the claim.
16 Apr 2024
Reviewed allegations of staff financial abuse involving a resident, but insufficient evidence was found to substantiate the claim.
17 Jan 2024
Investigated allegations of staff refusing to accept a resident back after hospitalization and not returning the resident's responsible parties' calls; both allegations found to be unsubstantiated due to proper communication and required documentation update for resident readmission.
02 Nov 2023
Determined the eviction allegation of a resident was unsubstantiated after finding evidence of eviction notice provided and resident's failure to follow house rules.
30 Oct 2023
Identified concerns during a visit to a licensed care facility, including smoking violations and insufficient care for certain residents.
  • § 87464(f)(1)
  • § 87458(a)
29 Sept 2023
Identified deficiencies in personal accommodations, services, admission agreements, physical plant, and basic services during the visit.
28 Jul 2023
Confirmed findings of comfortable room temperatures, regular linen changes, and provision of incontinence care based on interviews with residents, staff, and family members.
26 Jun 2023
Investigated allegation regarding residents not receiving transportation to medical appointments. Findings showed facility uses third-party providers and family members for transportation, with no substantial evidence of violation.
23 Mar 2023
Confirmed broken bathroom fan was promptly fixed, unsubstantiated insufficient snack allegation.
23 Mar 2023
Confirmed insufficient evidence of resident not receiving mail; Found no issues with food quality based on resident interviews and record review.
23 Mar 2023
Investigated complaints about late medication refills, staff not responding to call buttons, and staff sleeping during work hours—determined insufficient evidence to support these allegations.
09 Mar 2023
Found that allegations regarding smoking inside the facility and air conditioning issues were unsubstantiated.
02 Mar 2023
Confirmed allegation of hot water issue. Unsubstantiated allegations of inadequate activities, lack of respect, and transportation problems.
11 Feb 2023
Inspection found no immediate health or safety concerns and facility was in compliance with regulations.
08 Feb 2023
Investigated allegation of unlawful eviction, insufficient evidence to prove violation.
31 Jan 2023
Found allegations of residents smoking inside the facility and air conditioning disrepair to be unsubstantiated based on interviews and observations during the visit. No health and safety hazards were noted.
04 Jan 2023
Confirmed allegation of uncertified administrator, but insufficient evidence to substantiate mismanagement of resident funds.
26 Oct 2022
Identified no immediate health or safety concerns during visit.
04 Aug 2022
Conducted an unannounced visit, discussed upcoming evictions and change of administrator requirements, no deficiencies cited.
02 Aug 2022
Interviews were conducted and observations made regarding various allegations, but evidence was inconclusive to substantiate any wrongdoing at the facility.
21 Jul 2022
Investigated a complaint about overcharging a resident for February 2022; found insufficient evidence to confirm or refute the overcharge claim.
07 Jul 2022
Confirmed a resident choked on food and required assistance from staff members, who called 911 for further medical assistance.
08 Jun 2022
Investigated the allegation that one resident inappropriately touched another resident, with interviews and documentation determining the claim to be unsubstantiated. Confirmed both residents able to make independent decisions, with no negligence identified.
16 Feb 2022
Found compliance with regulations during an annual visit to the facility.
25 Jan 2022
Found no immediate health or safety issues during physical plant tour. Residents confirmed snacks available upon request. Allegations of smoking in non-designated areas unsubstantiated.
18 Dec 2021
Confirmed the delay in seeking medical care for a pressure injury, leading to a worsening condition and inappropriate wound care provided by unskilled staff.
  • § 87631(a)(3)
  • § 87615(a)(1)
  • § 87466
18 Dec 2021
Confirmed inadequate medical care and failure to address resident's needs.
  • § 87466
  • § 87465(c)(2)
31 Aug 2021
Reviewed allegations concerning document falsification, faulty front door, staff gambling with residents, and a resident’s fall. Confirmed faulty front door issue, while found no evidence of falsified documents, gambling with real money, or a water fountain-related fall.
  • § 87303(a)
10 Jun 2021
Confirmed that residents felt the food provided by the facility was adequate in terms of protein and vegetables. Identified that a staff member raised their voice at a resident requesting medication.
  • § 87468.1(a)(1)
15 May 2021
Investigated allegations of improper care for a resident with dementia, rough handling, inadequate food service, lack of bathtub maintenance, and staff being vindictive, but found no evidence to support any of these claims.
05 Apr 2021
Found violations of health and safety laws resulting in the revocation of the facility's license and civil penalties being issued.
  • §
29 Mar 2021
Investigated an allegation regarding an inadequate dinner served to a resident; found it unsubstantiated after interviews revealed no complaints from the resident, and assurances from the administrator about alternative meal options.
05 Feb 2021
Confirmed a complaint that non-removable screws were installed on resident room windows, preventing them from fully opening.
  • § 87203
24 Dec 2020
Confirmed receipt of allegations regarding a request for documents related to a resident's care.
  • § 1569.269(a)(21)
15 Dec 2020
Confirmed that an eviction notice issued to a resident was incomplete and missing essential information.
  • § 87224(d)
04 Dec 2020
Confirmed successful completion of COMP II inspection with applicant and administrator.
11 Nov 2020
Investigated the allegation that rent was being raised for SSI residents; determined the allegation was unsubstantiated as rent increases were not issued to SSI/SSP residents.
23 Oct 2020
Determined that allegation of not providing 60-day rent increase notice was unsubstantiated after interviews and documentation review.
14 Oct 2020
Identified deficiencies at the facility included staff members without proper training for their roles, including cooking and activities directing, as well as lack of qualified consulting for resident meals.
  • §
  • §
  • § 87219(f)
  • § 87405(d)(1)
14 Oct 2020
Confirmed insufficient staffing to meet residents' needs, leading to delays in assistance and access to the facility.
  • § 87411(a)
17 Sept 2020
Investigated allegations of staff failing to protect residents from harmful behavior and not intervening in a physical altercation. Both allegations were deemed unsubstantiated.
05 Aug 2020
Investigated allegations regarding inadequate food service and rude behavior by the administrator but determined insufficient information to support these claims. Unrelated violations discovered during this process to be addressed separately.
05 Aug 2020
Investigated an allegation of harassment; found unsubstantiated based on interviews and received documentation.
06 Apr 2020
Investigated the allegation that a resident was denied access to water; found it unsubstantiated after interviews and documentation indicated the resident was informed of water availability in various areas.
05 Dec 2019
Investigated alleged sexual assault incident, inconclusive due to conflicting statements and lack of witnesses.
05 Dec 2019
Allegations of verbal and physical abuse by a resident were investigated but not substantiated due to lack of evidence. Concerns about proper reporting procedures were also found to be unsubstantiated.
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