Country View Assisted Living in West Covina, California offers a peaceful and elegant community for seniors looking for a supportive and nurturing environment in their retirement years. The community is located in the Greater Los Angeles area, providing residents with a tranquil setting away from the hustle and bustle of the city while still being close to local attractions. The well-maintained space offers a welcoming atmosphere where residents can enjoy a variety of activities and services to enhance their quality of life.
The dedicated staff at Country View Assisted Living provides around-the-clock care to ensure the safety and well-being of all residents. Services such as housekeeping, laundry, medication management, and bilingual care are offered to make residents' lives easier and more comfortable. Caregivers are available day and night to assist with any additional personal requests that residents may have, providing individualized support and attention.
Nutritious meals are a priority at Country View Assisted Living, with residents enjoying three balanced meals daily prepared by experienced chefs. The community also offers a range of activities to keep residents mentally and physically active, promoting overall health and well-being. Whether residents prefer to relax in the luxurious yard or engage in social activities, Country View Assisted Living strives to create a warm and engaging environment for all.
With a focus on safety, comfort, and personalized care, Country View Assisted Living is committed to providing seniors with a supportive and enriching living experience. Families can have peace of mind knowing their loved ones are in good hands at this welcoming and friendly community. Residents can enjoy a fulfilling retirement lifestyle with the reassurance of dedicated care and support from the compassionate staff at Country View Assisted Living.
People often ask...
Country View Assisted Living offers competitive pricing, with rates starting at a cost of $5,214 per month.
Country View Assisted Living offers assisted living.
There are 18 photos of Country View Assisted Living on Mirador.
The full address for this community is 824 West Cameron Avenue., West Covina, CA 91790, USA.
Yes, Country View Assisted Living offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
40
Inspections
3
Type A Citations
2
Type B Citations
4
Years of reports
25 Jun 2024
25 Jun 2024
Conducted unannounced annual visit to a facility with no dementia care plan in place, found deficiencies in medication storage and laundry room access.
§ 87309(a)
09 May 2024
09 May 2024
Investigated allegations of missing medical records and unauthorized insurance changes. Unsustained due to lack of evidence.
27 Feb 2024
27 Feb 2024
Found that the allegations of leaking roofs, inadequate food service, unprofessional staff behavior, stalking between residents, and missing personal belongings were unsupported due to lack of substantial evidence, with all interviewed residents and staff contradicting these claims.
01 Feb 2024
01 Feb 2024
Reviewed allegations of medication not being provided as prescribed. Interviewed residents, medication staff, and reviewed records, finding insufficient evidence to support the claim.
14 Oct 2023
14 Oct 2023
Investigated complaints regarding staff not providing timely mail delivery and failing to transport residents to appointments; found insufficient evidence to confirm allegations.
23 Aug 2023
23 Aug 2023
Investigated complaints found no conclusive evidence to support allegations including questionable resident deaths, inappropriate staff comments, untimely assistance response, unequal treatment, poor meal quality, threats of eviction, and mismanagement of medications. All complaints were considered unsubstantiated.
18 Jul 2023
18 Jul 2023
Confirmed no deficiencies during the inspection.
18 Jul 2023
18 Jul 2023
Investigated the allegation that staff were stealing residents' personal possessions; found insufficient evidence to prove or disprove the claim, classifying it as unsubstantiated.
14 Jun 2023
14 Jun 2023
Confirmed unwitnessed falls by a resident and found no evidence of neglect/supervision issues. Insufficient evidence to support allegations of forcing residents to use in-house healthcare providers, uncomfortable environment, inadequate food service, and fear of leaving the facility.
13 Jun 2023
13 Jun 2023
Confirmed allegations of staff not transporting residents to appointments and not providing residents with mail in a timely manner were previously investigated and found to be unsubstantiated.
24 Mar 2023
24 Mar 2023
Investigated allegations included refusal by staff to let residents attend appointments, denial of food, smashing of residents' plates, and lack of dignity in treatment; most were denied by interviewed residents and staff, resulting in the findings being unsubstantiated due to insufficient evidence.
08 Mar 2023
08 Mar 2023
Confirmed improper food handling and sanitation practices at the facility based on interviews and observations.
§ 87555(b)(9)
§ 87555(b)(27)
26 Jan 2023
26 Jan 2023
Confirmed allegations of improper food handling procedures and lack of sanitation practices at the facility.
§ 87555(b)(27)
§ 87555(b)(a)
01 Dec 2022
01 Dec 2022
Investigated allegations of a staff member throwing an object at a resident and intimidating a resident; determined insufficient evidence to support either claim following interviews and record reviews.
20 Oct 2022
20 Oct 2022
Confirmed that staff promptly open the door for residents and visitors and provide hot water for tea or coffee, as alleged complaints were unsubstantiated.
06 Oct 2022
06 Oct 2022
Investigated claims of unreported change in a resident's condition, verbal abuse by staff, and violation of phone privacy, but found no substantial evidence to support these allegations.
21 Sept 2022
21 Sept 2022
Reviewed an allegation of inappropriate behavior by staff towards a resident, but found insufficient evidence to support the claim. Residents and staff interviewed did not observe any inappropriate conduct.
18 Aug 2022
18 Aug 2022
Investigated various allegations including staff causing injuries, mishandling medications, providing inadequate food service, and creating an uncomfortable environment, but found insufficient evidence to support these claims. Interviewed staff and residents confirmed overall satisfaction with care and treatment.
02 Aug 2022
02 Aug 2022
Found no deficiencies during the visit and all requirements were met at the facility.
11 May 2022
11 May 2022
Investigated an allegation of staff not treating residents with dignity and respect; insufficient evidence found to substantiate claims of staff being rude or slamming doors.
29 Mar 2022
29 Mar 2022
Interviews and file reviews did not provide enough evidence to support the allegations of staff pushing residents, making inappropriate comments, not providing transportation, or neglecting residents' belongings and mail.
07 Mar 2022
07 Mar 2022
Investigated allegations that a facility failed to meet a resident's medical needs and falsified documents; found insufficient evidence to support these claims. No deficiencies identified.
22 Dec 2021
22 Dec 2021
Investigated allegations of staff refusing to schedule transportation services for residents' medical appointments; found insufficient evidence to support the claim as most residents and staff indicated assistance was provided when needed.
07 Dec 2021
07 Dec 2021
Interviews and observations did not provide enough evidence to support the allegation that staff made inappropriate comments to residents in care, therefore the allegation was unsubstantiated. Residents confirmed they are allowed to come and go freely from the facility and are screened upon return.
26 Oct 2021
26 Oct 2021
Reviewed allegations of medication error and inappropriate staff behavior, ultimately finding insufficient evidence to support the claims.
12 Oct 2021
12 Oct 2021
Found insufficient evidence to support the allegation of staff mismanagement of medication at the facility.
12 Oct 2021
12 Oct 2021
Investigated an allegation regarding mail delivery issues but found no evidence to support the claim.
11 Oct 2021
11 Oct 2021
Reviewed allegations of staff denying residents food, not giving medications on time, speaking rudely, and presence of roaches. No evidence found to support the allegations.
01 Sept 2021
01 Sept 2021
Investigated an allegation of staff handling a resident roughly; found insufficient evidence to confirm or refute the claim.
27 Aug 2021
27 Aug 2021
Investigated allegations of inappropriate staff conduct and lack of assistance with medical transportation; found insufficient evidence to support these claims, rendering them unsubstantiated.
16 Jul 2021
16 Jul 2021
Reviewed annual visit found no deficiencies in the facility.
08 Jun 2021
08 Jun 2021
Investigated allegations of staff putting foreign substances in a resident's bed, unmaintained odor-free environment, stolen items, resident sustaining a fracture, and foreign substances in medications; each allegation found lacking sufficient evidence to support claims, therefore determined unsubstantiated.
08 Jun 2021
08 Jun 2021
Investigated allegations included staff mismanaging medication, inadequate food service, pest issues, and a dirty laundry room. Found insufficient evidence to support claims of incorrect medication administration, expired or undercooked food, pest presence, or dirty laundry facilities.
30 Mar 2021
30 Mar 2021
Confirmed that the personal belongings of a resident were not lost and are ready for pick-up, though there were initial delays in transferring them.
29 Oct 2020
29 Oct 2020
Determined insufficient evidence for allegations regarding spoiled food, roof leaks, and discomfort from air conditioning; all claimed issues uncorroborated through virtual tours and interviews.
01 Sept 2020
01 Sept 2020
Interviews conducted with staff and residents did not provide enough evidence to support allegations of staff yelling at residents or failing to meet residents' medical needs.
03 Aug 2020
03 Aug 2020
Investigated allegations of roaches, inadequate food service, and lack of resident entertainment; determined insufficient evidence to support claims of roaches, lack of utensils, or denial of TV access to residents.
25 Jun 2020
25 Jun 2020
Diapering needs were met for residents. Facility was found to be clean and sanitary.
16 Jun 2020
16 Jun 2020
Investigated allegations of mishandling residents, mismanaging medications, roach infestation, disrepair, and unmet medical needs found insufficient evidence for each claim. Determined that allegations might be valid but lacked a preponderance of evidence to prove occurrence.
06 Apr 2020
06 Apr 2020
Found no evidence of staff being rude or disrespectful to residents and no evidence of roaches in the facility.