Tender Touch Residential Care Home II is described as a pleasant and bright home that provides care for the elderly. The facility is noted for its cleanliness and hygiene, creating a comfortable environment for residents. The rooms are well-maintained and offer a welcoming atmosphere for those in need of care.
While the initial impression of the facility is positive, there have been concerns raised about the quality of meals provided to residents. Some reviewers have noted that the nutritional value of the meals is lacking, with an emphasis on processed and fried foods. Despite efforts to improve the meal options, there is still room for enhancement in this area to ensure the health and well-being of residents.
In addition to meal concerns, there have been reports of bias and lack of empathy from certain staff members at Tender Touch Residential Care Home II. Families have experienced challenges in meeting the needs of their loved ones and have felt prejudiced against during their time at the facility. This has brought attention to the importance of fostering a caring and inclusive environment for all residents and their families.
It is important for consumers to conduct their own due diligence when considering a care facility like Tender Touch Residential Care Home II. This includes verifying the facility's license status, researching inspection reports and complaints, and visiting the facility in person to ensure it meets their expectations and standards. By taking these steps, families can make informed decisions about the care provided to their loved ones.
People often ask...
Tender Touch Residential Care Home II offers competitive pricing, with rates starting at a cost of $4,000 per month.
Tender Touch Residential Care Home II offers assisted living and board and care.
There are 2 photos of Tender Touch Residential Care Home II on Mirador.
The full address for this community is 2053 Dorsch Road, Walnut Creek, CA 94596, USA.
Yes, Tender Touch Residential Care Home II offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
34
Inspections
16
Type A Citations
29
Type B Citations
4
Years of reports
09 Aug 2024
09 Aug 2024
Review confirmed no violations found during inspection.
09 Aug 2024
09 Aug 2024
Inspection revealed no issues and all requirements were met satisfactorily.
07 Aug 2024
07 Aug 2024
Inspection found violations, including a fire clearance issue, resulting in a civil penalty. Further follow-up inspection is required in the future.
§ 87204(b)
23 Jul 2024
23 Jul 2024
Identified deficiencies included unlocked hazardous materials and medications, as well as an unsecured pool gate.
§ 87309(a)
§ 87465(h)(2)
§ 87307(e)
18 Jun 2024
18 Jun 2024
Inspection identified adherence to regulations and standards.
§ 87606(c)
18 Jun 2024
18 Jun 2024
Inspection confirmed compliance with regulations and standards. No issues were identified during the visit.
23 Apr 2024
23 Apr 2024
Inspection found compliance with food storage requirements, operational safety equipment, and required postings.
§ 1569.627(i)
§ 1569.625(b)(2)
§ 87303(a)
23 Apr 2024
23 Apr 2024
Confirmed that the facility met requirements for food storage, temperature levels, safety equipment, and posted regulations.
§ 1569.627(i)
01 Aug 2023
01 Aug 2023
Inspection confirmed full compliance with regulations. No citations issued.
01 Aug 2023
01 Aug 2023
Confirmed corrections were completed satisfactorily with no citations issued during the visit.
17 Jul 2023
17 Jul 2023
Completed pre-licensing inspection with no deficiencies identified.
17 Jul 2023
17 Jul 2023
Found deficiencies during inspection with a follow-up visit required for resolution.
§ 87208(a)(7)
§ 87204(b)
13 Jul 2023
13 Jul 2023
Identified training conducted for the Administrator by the Licensing Program Analyst.
13 Jul 2023
13 Jul 2023
Reviewed training for Administrator on 07/13/2023 at 1:25 PM.ADM participated in COMP III training with LPA.
23 Jun 2023
23 Jun 2023
Identified deficiencies during the inspection with a follow-up required to resolve.
23 Jun 2023
23 Jun 2023
Conducted unannounced annual inspection on 06/23/2023, reviewing staff and resident files, interviewing residents and staff, and issuing 2 Type-A and 5 Type-B citations.
§ 1569.695(a)(1)
§ 87305(a)
§ 87303(c)
§ 87705(h)
§ 87705(f)(1)
§ 87303(a)
§ 87307(d)(2)
19 May 2023
19 May 2023
Confirmed understanding of licensing laws and regulations during the COMP II inspection.
27 Apr 2023
27 Apr 2023
Identified deficiencies during inspection, requiring a follow-up visit.
§ 87208(a)(7)
§ 87309(a)
§ 87309(b)
§ 87705(f)(1)
§ 87303(a)
§ 87555(b)(25)
21 Apr 2023
21 Apr 2023
Identified citations were not cleared and civil penalties were issued during the inspection.
21 Apr 2023
21 Apr 2023
Inspection found facility in compliance with regulations regarding safety, infection control, emergency preparedness, and medication storage.
19 Apr 2023
19 Apr 2023
Identified violations during inspection and issued citations. Additional visit required for completion of annual inspection.
§ 1569.311
§ 1569.695(a)(2)
§ 87203
§ 87303(a)
13 Apr 2023
13 Apr 2023
Cleared all Plan of Corrections from previous visit, no citations issued.
05 Apr 2023
05 Apr 2023
Found deficiencies during inspection, including issues with hot water temperature, lack of progress notes, and staff residing in unauthorized areas.
§ 87303(e)(2)
§ 87466
§ 87303(e)(2)
§ 87307(a)(2)
30 Mar 2023
30 Mar 2023
Confirmed understanding of licensing laws and regulations during phone interview as part of state inspection.
21 Feb 2023
21 Feb 2023
Substantiated allegations during inspection, leading to citation and civil penalty issued.
§ 87468.1(a)(2)
07 Feb 2023
07 Feb 2023
Investigated allegations regarding a resident's care, interviewing staff and witnesses, and reviewing documentation. Confirmed adequate evidence to substantiate some allegations, while others lacked sufficient proof.
§ 87468.1(a)(9)
§ 87466
§ 87468.2(a)(4)
19 Aug 2022
19 Aug 2022
Confirmed no deficiencies during inspection, facility in compliance with infection control protocols and safety regulations.
19 Aug 2022
19 Aug 2022
No deficiencies were found during the inspection.
05 May 2022
05 May 2022
Identified deficiencies in room locations and missing logs for visitors and temperature records during the inspection.
§ 87305(a)
27 Apr 2022
27 Apr 2022
Identified deficiencies in infection control procedures and storage practices during an annual inspection. Staff and clients were in compliance with COVID-19 vaccination requirements.
§ 80087(a)
§ 80019(g)
§ 87468.1(a)(2)
§ 1569.695(a)(2)
09 Feb 2022
09 Feb 2022
Identified numerous deficiencies during an inspection conducted. Deficiencies must be resolved by a specified date.
23 Jun 2021
23 Jun 2021
Identified deficiencies in staff training on infection prevention and lack of adequate supply and storage of PPE during inspection.
§ 87468.1(a)(2)
§ 87411(d)(5)
26 Mar 2021
26 Mar 2021
Confirmed that staff did not refund money to a resident as agreed upon in the admission agreement.
§ 1569.652(c)
10 Feb 2020
10 Feb 2020
Confirmed allegation pertaining to an individual providing unauthorized care on the premises.