Tender Touch Residential Care Home II is described as a pleasant and bright home that provides care for the elderly. The facility is noted for its cleanliness and hygiene, creating a comfortable environment for residents. The rooms are well-maintained and offer a welcoming atmosphere for those in need of care.
While the initial impression of the facility is positive, there have been concerns raised about the quality of meals provided to residents. Some reviewers have noted that the nutritional value of the meals is lacking, with an emphasis on processed and fried foods. Despite efforts to improve the meal options, there is still room for enhancement in this area to ensure the health and well-being of residents.
In addition to meal concerns, there have been reports of bias and lack of empathy from certain staff members at Tender Touch Residential Care Home II. Families have experienced challenges in meeting the needs of their loved ones and have felt prejudiced against during their time at the facility. This has brought attention to the importance of fostering a caring and inclusive environment for all residents and their families.
It is important for consumers to conduct their own due diligence when considering a care facility like Tender Touch Residential Care Home II. This includes verifying the facility's license status, researching inspection reports and complaints, and visiting the facility in person to ensure it meets their expectations and standards. By taking these steps, families can make informed decisions about the care provided to their loved ones.