Overall sentiment in the reviews is mixed, with clear strengths noted by some families and serious concerns raised by others. Several reviewers highlight warm, accommodating staff and a small, intimate setting with private, spacious rooms and a pleasant dining area. At the same time, multiple reviewers report problems with caregiver training, handling, cleanliness, food quality, and lack of activities — producing a split picture that prospective families should investigate closely.
Care and staff: Reviews repeatedly mention staff personality and competence in opposing ways. Positive comments describe friendly, caring caregivers and specifically single out a person named Dave as nice and accommodating. Those reviewers say staff are easy to work with and that a resident (a reviewer’s mother) is very happy. Conversely, other reviews describe bossy staff, rough handling of residents, and caregivers who appear untrained. This suggests variability in caregiver behavior or inconsistent standards of practice. The presence of both warm, caring interactions and serious complaints about handling and training is a notable pattern and indicates uneven care quality across shifts, staff members, or time periods.
Facilities and cleanliness: Several reviewers praise the facility’s physical attributes: private rooms, large apartments, a small community of about 5–6 residents (which some families find appealing), a nice dining area, cable and Wi‑Fi, an emergency door, and a patio. Some even report the place “smells great.” At the same time, other reviewers report dirty and dusty rooms and mold in bathrooms; one reviewer noted the patio is unusable despite being described as nice elsewhere. These contradictory reports point to inconsistent maintenance and cleanliness standards. Prospective families should inspect rooms and bathrooms in person and ask about cleaning schedules and mold remediation practices before deciding.
Dining and nutrition: Multiple reviewers are critical of the food. Common themes include heavy reliance on carbohydrates, frequent fried and sugary items, little variety, and an absence of fresh fruit and vegetables. While the dining area itself is described positively, the meal content and nutritional balance appear to be a consistent concern. Families who prioritize balanced, varied meal plans should request menus, sample meals if possible, and ask how special dietary needs are handled.
Activities, social life, and celebrations: A recurring negative theme is the absence of scheduled activities, minimal opportunities for socialization, and no celebration of holidays — specifically no American holiday observances reported. For a small facility this could be a function of resident preferences or staffing, but the uniformity of these complaints suggests a systemic shortfall in programming. If social engagement and holiday celebrations matter to a prospective resident, ask for the activity calendar, examples of recent events, and how the facility supports resident socialization.
Management, pricing, and patterns to watch: Management receives mixed feedback — a few reviewers call the staff easy to work with, but others report inconsistent pricing. The coexistence of highly positive personal accounts and serious operational complaints (cleanliness, caregiver training, handling, and food) indicates variability over time or between individual caregiver shifts. This inconsistency is the most important pattern to note: some families experience a well-run, warm, clean home, while others encounter neglectful handling, poor maintenance, and inadequate programming.
Recommendations for prospective families: based strictly on the review content, ask direct questions and verify items in person. Key items to confirm: observe staff-resident interactions (including transfers/handling), inspect bathrooms and bedrooms for dust or mold, review recent menus and nutrition practices, request an activity calendar and examples of holiday or community events, clarify pricing structure and any recent rate changes, and confirm the status and usability of outdoor spaces like the patio. Also ask about staff training and turnover so you can assess whether the positive experiences noted by some reviewers are likely to be consistent.
In summary, Patricia's Elder Care has attributes that appeal to some families — a small, home-like environment, private spacious rooms, caring staff members (with specific praise for an accommodating staff member named Dave), and desirable amenities like cable/Wi‑Fi and an emergency door. However, repeated and specific negative reports about caregiver training and handling, lack of activities and celebrations, inconsistent food quality and variety, and concerns about cleanliness and mold are significant. These mixed reviews warrant careful, hands-on evaluation by any family considering the facility.
