Pricing ranges from
$3,500 – 5,500/month
  1. Home
  2. Assisted Living
  3. California
  4. Santa Monica

Bentley Suites by Serenity Health Care

851 4th Street., Santa Monica, CA 90403, USA
3.9 · 11 reviews
  • Assisted living
  • Memory care
For pricing and availability(510) 508-4507

Pricing

$3,500+/moSemi-privateAssisted Living
$5,500+/moSuiteAssisted Living

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions
  • Restaurant-style dining

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Kitchenettes
  • Fully furnished
  • Wifi

Memory care community services

  • Mild cognitive impairment
  • Specialized memory care programming

Common areas

  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Beauty salon

Community services

  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities

3.91 · 11 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1

  • Care

    4.0

  • Staff

    3.9

  • Meals

    3.7

  • Building

    4.1

  • Value

    3.7

About Bentley Suites by Serenity Health Care

Bentley Suites by Serenity Health Care offers a high level of care and attention for its residents. The facility boasts a team of highly trained professionals including an RN, Medical Director, Pharmacy Consultant, Nutrition Director, and Activity Director available 24/7 to ensure the well-being of all residents. This commitment to quality care is further exemplified through the range of amenities provided, such as three meals a day, transportation services, assistance with bathing and dressing, laundry service, room cleaning, and medication management.

The facility is equipped with state-of-the-art features to enhance the living experience for residents. This includes a full commercial kitchen and dining area, full-time staff and administrator, laundry room, security entrance, handicap entrance, two staircases, an elevator, and an entertainment area with a big screen HDTV. The well-landscaped front entrance with an ADA compliant ramp for wheelchairs and a spacious center courtyard provide a welcoming and comfortable environment for residents to enjoy outdoor activities and social gatherings.

At Bentley Suites, the focus is on promoting excellence in care and creating an environment that supports optimal wellness for each individual. The staff strives to meet the social, spiritual, and personal needs of every resident with unconditional love and compassion. The facility's dedication to providing high-quality healthcare professionals is evident through their thorough screening process and internal quality assurance program.

Located in Santa Monica, California, Bentley Suites by Serenity Health Care is committed to offering top-notch care and support for its residents. The facility operates during normal business hours and encourages visitors to come and see the exceptional level of care provided. With a focus on quality care for all, Bentley Suites stands out as a place where residents can receive the care and attention they deserve in a warm and welcoming environment.

People often ask...

State of California Inspection Reports

66

Inspections

18

Type A Citations

30

Type B Citations

5

Years of reports

28 Jun 2024
Confirmed inoperable lift, preventing residents from accessing certain areas of the facility.
  • § 87468.1(a)(2)
25 Jan 2024
Substantiated complaints included resident wandering from the facility, and resident losing weight while in care. Unsubstantiated complaints included resident falling while in care, staff mismanaging medication, and staff not seeking medical attention for residents.
  • § 87705(k)(8)
  • § 87466
14 Dec 2023
Observed deficiencies in maintenance and operation of the facility, including issues with physical conditions, cleanliness, and environmental hazards.
  • § 87303(f)
  • § 87303
13 Dec 2023
Investigated allegations of improper medication administration, inadequate resident assistance with bathing, leaving residents in soiled clothing, failure to assist with transfers, and restrictions on leaving the premises; insufficient evidence found to support the allegations.
04 Nov 2023
Identified deficiencies in resident care and facility maintenance during the inspection.
  • § 9099
  • § 87303(a)
  • § 87303(e)(2)
  • § 87309(a)
  • § 87204(b)
  • § 87307(d)(6)
  • § 1569.695(c)
27 Sept 2023
Confirmed that staff were able to communicate with resident and provide necessary medical information to emergency services.
23 Aug 2023
Determined that the facility initially lacked required insurance coverage for resident injuries, but later submissions showed efforts to comply with regulations, leading to some allegations being unconfirmed.
  • § 1569.065
27 Jul 2023
Confirmed no evidence of staff yelling at or inappropriately touching residents.
08 Jun 2023
Confirmed that staff did not provide a safe and sanitary environment for residents due to multiple pigeons causing cleanliness and hygiene issues.
  • § 87303(a)
17 May 2023
Investigated allegations that staff engaged in a verbal altercation and physically bumped a resident concluded with no sufficient evidence to support the claims, deeming them unsubstantiated. Residents and staff consistently reported being treated with dignity and respect, with no occurrence of verbal or physical abuse.
17 May 2023
Substantiated allegations regarding liability insurance coverage deficiencies were identified in the inspection findings.
  • § 1569.065
11 Apr 2023
Investigated allegation of staff speaking inappropriately to residents, but not enough evidence to prove or disprove the claim, so it remains unsubstantiated.
13 Dec 2022
Confirmed unlawful eviction of a resident.
  • § 87224(c)(d)
13 Dec 2022
Inspection found deficiencies in oxygen signage for residents in two rooms and staff with expired CPR/1st aid training.
28 Sept 2022
Confirmed neglect of a resident leading to multiple pressure injuries and intravascular dehydration, as well as failure to address a change in medical condition.
19 Aug 2022
Confirmed allegations of not following COVID-19 protocols and maintaining inaccurate resident records.
  • § 87506(a)
  • § 87468.1(a)(2)
11 Aug 2022
Identified high water temperatures in resident bathrooms during follow-up inspection.
03 Aug 2022
Identified deficiencies in eviction procedures during a visit to issue a citation.
  • § 87224(a)(1)
  • §
26 Jul 2022
Identified operational smoke detectors in certain rooms, as well as issues with water temperatures, missing beds, and lack of lighting in specific bedrooms.
25 Jul 2022
Identified deficiencies in safety measures, room conditions, and operational equipment during an inspection at a residential care facility.
25 Jul 2022
Identified deficiencies in water temperatures, missing beds, lack of lighting in rooms, and non-operational smoke detectors during the visit.
  • §
  • §
  • §
  • §
18 Jul 2022
Confirmed successful completion of COMP II by CAB for a RCFE with a capacity of 44 residents, with a current census of 27.
08 Jul 2022
Identified failure to comply with liability insurance coverage requirements during a recent visit to the facility.
20 Jun 2022
Identified failure to comply with liability insurance coverage requirements. Civil penalties assessed for non-compliance.
07 Jun 2022
Identified compliance issues with liability insurance coverage requirements during a visit.
19 May 2022
Identified failure to comply with liability insurance coverage requirements. Civil penalties assessed.
05 May 2022
Confirmed failure to comply with liability insurance coverage requirements.
20 Apr 2022
Identified non-compliance with liability insurance coverage requirements.
07 Apr 2022
Found non-compliance with liability insurance coverage requirements during the visit.
22 Mar 2022
Identified non-compliance with liability insurance coverage requirements during the visit.
01 Mar 2022
Identified a failure to comply with regulatory requirements related to liability insurance coverage during an unannounced visit.
01 Mar 2022
Confirmed that the allegation of not allowing indoor visitations was substantiated.
  • § 87468.1(a)(11)
16 Feb 2022
Confirmed failure to comply with liability insurance coverage requirements and issued citations.
01 Feb 2022
Identified failure to comply with insurance coverage requirements during an unannounced visit.
04 Jan 2022
Investigated an allegation that a resident required a higher level of care due to verbal outbursts; found insufficient evidence to support the claim, determining that the resident was able to manage daily activities independently.
04 Jan 2022
Confirmed failure to comply with liability insurance coverage requirements.
21 Dec 2021
Confirmed failure to comply with liability insurance coverage requirements, resulting in additional citations.
18 Nov 2021
Identified a failure to comply with liability insurance coverage requirements during a visit.
04 Nov 2021
Confirmed failure to comply with liability insurance coverage requirements and additional citations issued.
20 Oct 2021
Identified failure to comply with liability insurance requirements during the visit.
06 Oct 2021
Identified failure to comply with liability insurance requirements during visit.
28 Sept 2021
Confirmed deficiencies in liability insurance coverage and maintenance operation were found during the inspection.
24 Sept 2021
Conducted unannounced visit to correct and issue deficiencies, including unposted Accusation. Identified elevator out of service during facility tour.
  • §
  • § 1569.605
  • § 1569.38(e)
  • § 1569.38
17 Sept 2021
Confirmed issues of care neglect for a former resident who wandered into other residents' rooms, causing altercations and injuries, and displayed hygiene problems by urinating and defecating in public areas.
  • § 87468.2(4)
17 Sept 2021
Confirmed allegations of residents being denied access to the dining room and sustaining unexplained injuries. No evidence supported claims of staff not providing food to residents or hitting residents.
  • § 87468.1(3)
  • § 87468.1(2)
08 Sept 2021
Confirmed no deficiencies found during visit to meet with residents regarding planned closure. Residents provided with legal documents related to closure.
08 Sept 2021
Identified deficiencies in liability insurance coverage at a facility during an unannounced visit.
31 Aug 2021
Identified deficiencies in insurance coverage during a visit to the facility.
30 Aug 2021
Confirmed closure plan and timeline to relocate residents for facilities under licensee's jurisdiction.
26 Aug 2021
Identified a compliance issue regarding liability insurance coverage during a visit to the facility.
  • §
30 Jul 2021
Confirmed that residents receive sufficient food and are not mistreated physically, but there was evidence of verbal abuse by staff members.
  • § 87468.1(a)(1)
  • § 87468.2(8)
27 Jul 2021
Confirmed bedbug infestation and lack of hot water but could not reach a conclusion on medication setup issue.
  • § 87303(e)(2)
  • § 87303(a)
27 Jul 2021
Unannounced case management visit identified violations related to posting of legal action notification and failure to notify required parties. Civil penalties will be imposed if corrective actions are not taken promptly.
  • §
  • § 1569.50
  • § 1569.605
  • §
  • §
07 Jul 2021
Confirmed insect infestation allegations were unsubstantiated after interviews, records review, and facility walk-through.
30 Jun 2021
Investigated the allegation that a resident called out for assistance at all hours without receiving help, but found insufficient evidence to support the claim. Confirmed staff generally responded quickly to calls for assistance, and most residents did not report excessive noise or shouting.
20 May 2021
Confirmed no deficiencies during the inspection visit with a focus on infection control measures.
11 Mar 2021
Confirmed allegations of toxic chemicals accessible to residents and improper disposal of needles were unsubstantiated based on observations, interviews, and records, while the allegation of an unkempt facility was also unsubstantiated.
24 Feb 2021
Confirmed that a resident was recorded without permission and intimidated by staff; did not find sufficient evidence for inappropriate touching by staff.
  • § 87468.1(a)(3)
  • § 87468.2(a)(1)
17 Oct 2020
Investigated claims of resident injuries and improper cleaning. Found insufficient evidence to confirm whether residents were injured or not properly cleaned.
27 Feb 2020
Identified deficiencies related to liability insurance, medication storage, and security of cleaning solutions during the inspection.
  • § 87309
  • § 1569.605
11 Feb 2020
Confirmed lack of proper liability insurance coverage at the facility, which did not meet the minimum requirements set by the Health and Safety Code.
01 Nov 2019
Identified deficiency in liability insurance coverage during inspection visit. Penalty assessed for non-compliance.
01 Nov 2019
Confirmed bed bugs and hot water temperatures not meeting regulations in the facility.
  • § 87303(e)(2)
  • § 80087(a)(1)
18 Oct 2019
Identified a deficiency during a follow-up visit regarding insurance coverage and assessed civil penalties for non-compliance.
11 Oct 2019
Confirmed deficiency related to liability insurance was addressed during follow-up visit by Licensing Program Analyst.
08 Oct 2019
Identified deficiencies were addressed and corrections were made during the visit. A certificate was provided and additional documentation was pending.

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