Atria Park of San Mateo is an assisted living and memory care community located in the Hillsdale neighborhood along the waterfront, just 20 miles south of San Francisco. This vibrant community offers residents the opportunity to engage in a variety of activities and pursue their interests through Atria's Engage Life® program. The dedicated staff takes care of driving, housekeeping, laundry, and home maintenance so residents can focus on what inspires them.
The community features well-appointed dining rooms, comfortable lounge spaces, outdoor patio and courtyard, library, game room, and salon and spa. Residents can enjoy delicious meals made from fresh, local ingredients and engage in good conversation with friends in a beautiful environment. The committed staff is always nearby to provide support for the well-being of all residents.
Atria Park of San Mateo offers a welcoming environment where residents can socialize, stay fit, and achieve new goals through the Engage Life® program. Daily opportunities for learning, socializing, and personal growth are tailored to residents' interests across six comprehensive dimensions of engagement. The community is conveniently located near a variety of amenities, including places of worship, restaurants, and grocery stores, allowing residents to easily access everything San Mateo has to offer.
Atria Park of San Mateo places a strong emphasis on dining well, with wholesome food made from fresh, seasonal ingredients served alongside lively conversation. Whether residents choose to enjoy meals on-site at the community restaurant or dine out at local eateries, they can expect a delightful dining experience every day. The community undergoes regular quality enhancement reviews to ensure that all residents receive exceptional service and care. During times of severe weather or contagious illness, comprehensive emergency response plans are in place to protect the health, safety, and well-being of residents and staff.
People often ask...
Atria Park Of San Mateo offers competitive pricing, with rates starting at a cost of $4,495 per month.
Atria Park Of San Mateo offers assisted living and memory care.
The full address for this community is 2883 South Norfolk Street, San Mateo, CA 94403, USA.
Yes, Atria Park Of San Mateo offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
43
Inspections
14
Type A Citations
3
Type B Citations
4
Years of reports
17 Sept 2024
17 Sept 2024
Confirmed staff received required training on hazardous materials handling, emergency planning, and communication with emergency services. Staff also acknowledged receipt of important documents.
19 Jun 2024
19 Jun 2024
Confirmed substantial compliance with regulations during inspection, including proper storage of medications and adherence to safety protocols.
19 Jun 2024
19 Jun 2024
Observed compliance with stipulations regarding food and beverage container use, signage, hazardous materials policies, and staff acknowledgements during inspection.
26 Jan 2024
26 Jan 2024
Reviewed allegations of non-compliance and discussed stipulations during virtual meeting with facility representatives.
05 Dec 2023
05 Dec 2023
Determined that allegations of an incident on 10/18/23 were unfounded; video footage showed client #1 fell after an interaction with client #2, with staff intervening promptly, and all necessary assessments were completed.
04 Dec 2023
04 Dec 2023
Reviewed a suspected abuse report submitted by the facility regarding a specific client, additional details were provided by the national operations specialist based on surveillance video footage.
04 Dec 2023
04 Dec 2023
Observed secure storage of cleaning supplies and proper labeling of chemicals, along with appropriate staffing levels in the memory care unit. No deficiencies were identified.
31 Oct 2023
31 Oct 2023
Identified deficiency in medication administration resulted in client not receiving necessary medications for 24 hours, leading to hospitalization.
§ 87466
§ 87465(a)(4)
10 Oct 2023
10 Oct 2023
Reviewed facility records and conducted interviews with clients and staff to investigate allegations of inadequate care and abuse, ultimately finding that the allegations were unsubstantiated or lacking sufficient evidence.
10 Oct 2023
10 Oct 2023
Identified allegations of missed meals and neglected showering needs were determined to be unsubstantiated. An incident involving failure to administer required medications resulted in a medical emergency and termination of two staff members.
20 Sept 2023
20 Sept 2023
Reviewed records and interviewed staff to investigate an allegation regarding two clients in the memory care unit, finding it to be unsubstantiated due to lack of evidence.
06 Sept 2023
06 Sept 2023
Reviewed client records, transportation schedules, and interviews with staff and clients, finding no evidence to support the allegation of untimely transportation for medical appointments.
31 Aug 2023
31 Aug 2023
Reviewed staffing schedules, surveillance video, and interviews; allegation of understaffing on a specific night could not be proven.
31 Aug 2023
31 Aug 2023
Confirmed inadequate assistance with toileting and dressing, but unsubstantiated claims regarding skin issues and medication management.
§ 87464(d)
15 Aug 2023
15 Aug 2023
Determined that allegation of inadequate monitoring of wound care by staff, resulting in a delay in treatment, was substantiated, while the allegation of responsibility for reporting condition updates to the family by the hospice agency was unsubstantiated.
§ 87466
14 Apr 2023
14 Apr 2023
Confirmed violation of residents' personal rights resulting in serious bodily injuries and deaths, leading to a substantial civil penalty.
21 Mar 2023
21 Mar 2023
Confirmed accusations of license revocation, administrator de-certification, and staff exclusions were acknowledged during the visit. Health and Safety Code 1569.38 was reviewed with the appropriate personnel. No deficiencies were found.
03 Feb 2023
03 Feb 2023
Confirmed immediate exclusion orders were issued for multiple individuals.
02 Feb 2023
02 Feb 2023
Confirmed neglect and lack of supervision led to serious injury and death of residents due to ingestion of chemicals.
§ 87405(h)(1)
§ 87309(a)(1)
§ 87468.1(a)(2)
§ 87411(a)
§ 87555(b)(25)
26 Jan 2023
26 Jan 2023
Investigated allegations of staff failing to observe or report changes in a resident's condition, obtain medical intervention, handling residents roughly, and speaking disrespectfully to them; found insufficient evidence to confirm any violations occurred.
23 Jan 2023
23 Jan 2023
Inspected locking mechanism of doors in Life Guidance unit and addressed access to personal toiletries for clients during the visit.
14 Dec 2022
14 Dec 2022
Identified a violation of California regulations during an investigation into a complaint. Further citation details provided in a subsequent page.
§ 9182
14 Dec 2022
14 Dec 2022
Conducted an annual inspection focused on COVID infection control, observed compliance with regulations, and issued a citation for a violation.
§ 87355(e)(1)
01 Dec 2022
01 Dec 2022
Confirmed no deficiencies found during the inspection. One staff member received an Order of Immediate Exclusion.
30 Nov 2022
30 Nov 2022
Determined that the allegation regarding the missing Monthly Assignment Reports for a former resident remained unproven due to insufficient evidence. Confirmed records for May and June 2021 were unavailable, despite documented needs for specific care tasks.
30 Nov 2022
30 Nov 2022
Unfounded allegations were investigated and found to be without a reasonable basis.
30 Nov 2022
30 Nov 2022
Reviewed multiple incident reports and files of clients and staff, citing deficiencies in compliance with regulations.
§ 1569.17(b)
30 Nov 2022
30 Nov 2022
Investigated the complaint regarding a resident experiencing a fall and resulting injuries; determined that the evidence was insufficient to prove or disprove the alleged violation.
24 Oct 2022
24 Oct 2022
Confirmed inadequate assistance with showers and unsubstantiated claims of bruises and cleanliness issues. There were difficulties in adjusting to the environment.
§ 87464(f)(4)
15 Sept 2022
15 Sept 2022
Confirmed lack of proper PPE maintenance in isolation rooms for residents with COVID.
§ 87468.1(a)(2)
15 Sept 2022
15 Sept 2022
Determined that allegations of improper wound care and neglect were unsubstantiated; found client suffered from pressure ulcers and weight loss due to existing health conditions, despite receiving ongoing care and dietary adjustments. Identified lack of documentation around weight loss and meal encouragement.
31 Aug 2022
31 Aug 2022
Confirmed no violations found during the inspection.
29 Jul 2022
29 Jul 2022
Reviewed incident of client elopement, retraining provided to receptionist, and list of residents unable to leave unassisted updated as necessary.
19 Aug 2021
19 Aug 2021
Observed lack of COVID reminder signs for face coverings and social distancing; advised to prominently post individual signs for staff and residents.
19 Aug 2021
19 Aug 2021
Identified elopement incident from memory care unit, leading to review of procedures and staff responsibilities.
09 Jul 2021
09 Jul 2021
Identified deficiencies in safety and operational procedures were observed during the inspection of the facility.
§ 87355(c)
29 Mar 2021
29 Mar 2021
Investigated complaints regarding insufficient staffing, unqualified staff, improper assessment after a fall, and disrespect towards residents; none found to be supported with sufficient evidence.
23 Mar 2021
23 Mar 2021
Confirmed failure to provide proper care for a resident with a serious medical condition.
§ 87405(d)(1)
23 Mar 2021
23 Mar 2021
Confirmed serious violation resulting in harm to a resident due to inadequate wound care and failure to provide necessary medical attention.
§ 87411(a)
22 Mar 2021
22 Mar 2021
Found that the facility did not comply with the admission agreement due to the resident needing a higher level of care that the facility could not provide.
15 Mar 2021
15 Mar 2021
Investigated allegations of staff not meeting medical needs and not transporting a resident to appointments; determined insufficient evidence to substantiate claims.
20 Oct 2020
20 Oct 2020
Identified incident of elopement from Memory Care, but no injuries reported. Corrective actions taken, including 1:1 care and staff training.
05 Mar 2020
05 Mar 2020
Completed renovations included opening of the Wellness center, activities area/engaged life center, main living room, and Bistro. The remaining 15 rooms and pending details were scheduled to be finished by the end of March.