Atria Park of San Mateo offers a vibrant and welcoming environment designed for seniors seeking assisted living and memory care within a community that values both independence and attentive support. This residence is known for its commitment to excellence, as evidenced by longstanding staff tenure and the well-earned reputation it has developed for nurturing those in its care. Residents at Atria Park of San Mateo benefit from an on-site wellness center, where regular checkups and health monitoring ensure peace of mind for both the residents and their families. Enhanced care services are an integral part of daily life here, with a dedicated team offering personalized help with activities of daily living such as grooming, toileting, and dressing, as well as medication management and additional nursing support when needed.
The lifestyle at Atria Park of San Mateo is structured to foster both social connection and personal wellbeing. Residents are invited to participate in a variety of engaging events and to share meals with friends in the spacious dining room, which features large windows that provide a bright and inviting atmosphere. For those who enjoy the outdoors, the community garden and picturesque patio and courtyard spaces offer places to relax, tend to plants, or simply enjoy the fresh air. Spiritual life is also supported through a dedicated worship space, reflecting the community’s appreciation of peace and religion in the everyday lives of its residents.
Atria Park of San Mateo’s location allows residents easy access to the wider San Mateo area and all its conveniences, from nearby branches of the public library to local dining and retail destinations. Life within the residence is further enriched by friendly staff members—many of whom have been part of the community for years—who bring warmth and familiarity to daily interactions. Whether arranging flowers at home, sharing appetizers with friends, or receiving gentle assistance when needed, residents here experience a lifestyle that balances autonomy with especially attentive care, making Atria Park of San Mateo a standout choice for those seeking a supportive and engaging assisted living or memory care experience.
People often ask...
Atria Park Of San Mateo offers competitive pricing, with rates starting at a cost of $4,495 per month.
Atria Park Of San Mateo offers assisted living and memory care.
The full address for this community is 2883 South Norfolk Street, San Mateo, CA 94403, USA.
Yes, Atria Park Of San Mateo offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
43
Inspections
14
Type A Citations
3
Type B Citations
5
Years of reports
17 Sept 2024
17 Sept 2024
Confirmed staff received required training on hazardous materials handling, emergency planning, and communication with emergency services. Staff also acknowledged receipt of important documents.
19 Jun 2024
19 Jun 2024
Confirmed substantial compliance with regulations during inspection, including proper storage of medications and adherence to safety protocols.
19 Jun 2024
19 Jun 2024
Observed compliance with stipulations regarding food and beverage container use, signage, hazardous materials policies, and staff acknowledgements during inspection.
26 Jan 2024
26 Jan 2024
Reviewed allegations of non-compliance and discussed stipulations during virtual meeting with facility representatives.
05 Dec 2023
05 Dec 2023
Determined that allegations of an incident on 10/18/23 were unfounded; video footage showed client #1 fell after an interaction with client #2, with staff intervening promptly, and all necessary assessments were completed.
04 Dec 2023
04 Dec 2023
Reviewed a suspected abuse report submitted by the facility regarding a specific client, additional details were provided by the national operations specialist based on surveillance video footage.
04 Dec 2023
04 Dec 2023
Observed secure storage of cleaning supplies and proper labeling of chemicals, along with appropriate staffing levels in the memory care unit. No deficiencies were identified.
31 Oct 2023
31 Oct 2023
Identified deficiency in medication administration resulted in client not receiving necessary medications for 24 hours, leading to hospitalization.
§ 87466
§ 87465(a)(4)
10 Oct 2023
10 Oct 2023
Reviewed facility records and conducted interviews with clients and staff to investigate allegations of inadequate care and abuse, ultimately finding that the allegations were unsubstantiated or lacking sufficient evidence.
10 Oct 2023
10 Oct 2023
Identified allegations of missed meals and neglected showering needs were determined to be unsubstantiated. An incident involving failure to administer required medications resulted in a medical emergency and termination of two staff members.
20 Sept 2023
20 Sept 2023
Reviewed records and interviewed staff to investigate an allegation regarding two clients in the memory care unit, finding it to be unsubstantiated due to lack of evidence.
06 Sept 2023
06 Sept 2023
Reviewed client records, transportation schedules, and interviews with staff and clients, finding no evidence to support the allegation of untimely transportation for medical appointments.
31 Aug 2023
31 Aug 2023
Reviewed staffing schedules, surveillance video, and interviews; allegation of understaffing on a specific night could not be proven.
31 Aug 2023
31 Aug 2023
Confirmed inadequate assistance with toileting and dressing, but unsubstantiated claims regarding skin issues and medication management.
§ 87464(d)
15 Aug 2023
15 Aug 2023
Determined that allegation of inadequate monitoring of wound care by staff, resulting in a delay in treatment, was substantiated, while the allegation of responsibility for reporting condition updates to the family by the hospice agency was unsubstantiated.
§ 87466
14 Apr 2023
14 Apr 2023
Confirmed violation of residents' personal rights resulting in serious bodily injuries and deaths, leading to a substantial civil penalty.
21 Mar 2023
21 Mar 2023
Confirmed accusations of license revocation, administrator de-certification, and staff exclusions were acknowledged during the visit. Health and Safety Code 1569.38 was reviewed with the appropriate personnel. No deficiencies were found.
03 Feb 2023
03 Feb 2023
Confirmed immediate exclusion orders were issued for multiple individuals.
02 Feb 2023
02 Feb 2023
Confirmed neglect and lack of supervision led to serious injury and death of residents due to ingestion of chemicals.
§ 87405(h)(1)
§ 87309(a)(1)
§ 87468.1(a)(2)
§ 87411(a)
§ 87555(b)(25)
26 Jan 2023
26 Jan 2023
Investigated allegations of staff failing to observe or report changes in a resident's condition, obtain medical intervention, handling residents roughly, and speaking disrespectfully to them; found insufficient evidence to confirm any violations occurred.
23 Jan 2023
23 Jan 2023
Inspected locking mechanism of doors in Life Guidance unit and addressed access to personal toiletries for clients during the visit.
14 Dec 2022
14 Dec 2022
Identified a violation of California regulations during an investigation into a complaint. Further citation details provided in a subsequent page.
§ 9182
14 Dec 2022
14 Dec 2022
Conducted an annual inspection focused on COVID infection control, observed compliance with regulations, and issued a citation for a violation.
§ 87355(e)(1)
01 Dec 2022
01 Dec 2022
Confirmed no deficiencies found during the inspection. One staff member received an Order of Immediate Exclusion.
30 Nov 2022
30 Nov 2022
Determined that the allegation regarding the missing Monthly Assignment Reports for a former resident remained unproven due to insufficient evidence. Confirmed records for May and June 2021 were unavailable, despite documented needs for specific care tasks.
30 Nov 2022
30 Nov 2022
Unfounded allegations were investigated and found to be without a reasonable basis.
30 Nov 2022
30 Nov 2022
Reviewed multiple incident reports and files of clients and staff, citing deficiencies in compliance with regulations.
§ 1569.17(b)
30 Nov 2022
30 Nov 2022
Investigated the complaint regarding a resident experiencing a fall and resulting injuries; determined that the evidence was insufficient to prove or disprove the alleged violation.
24 Oct 2022
24 Oct 2022
Confirmed inadequate assistance with showers and unsubstantiated claims of bruises and cleanliness issues. There were difficulties in adjusting to the environment.
§ 87464(f)(4)
15 Sept 2022
15 Sept 2022
Confirmed lack of proper PPE maintenance in isolation rooms for residents with COVID.
§ 87468.1(a)(2)
15 Sept 2022
15 Sept 2022
Determined that allegations of improper wound care and neglect were unsubstantiated; found client suffered from pressure ulcers and weight loss due to existing health conditions, despite receiving ongoing care and dietary adjustments. Identified lack of documentation around weight loss and meal encouragement.
31 Aug 2022
31 Aug 2022
Confirmed no violations found during the inspection.
29 Jul 2022
29 Jul 2022
Reviewed incident of client elopement, retraining provided to receptionist, and list of residents unable to leave unassisted updated as necessary.
19 Aug 2021
19 Aug 2021
Observed lack of COVID reminder signs for face coverings and social distancing; advised to prominently post individual signs for staff and residents.
19 Aug 2021
19 Aug 2021
Identified elopement incident from memory care unit, leading to review of procedures and staff responsibilities.
09 Jul 2021
09 Jul 2021
Identified deficiencies in safety and operational procedures were observed during the inspection of the facility.
§ 87355(c)
29 Mar 2021
29 Mar 2021
Investigated complaints regarding insufficient staffing, unqualified staff, improper assessment after a fall, and disrespect towards residents; none found to be supported with sufficient evidence.
23 Mar 2021
23 Mar 2021
Confirmed failure to provide proper care for a resident with a serious medical condition.
§ 87405(d)(1)
23 Mar 2021
23 Mar 2021
Confirmed serious violation resulting in harm to a resident due to inadequate wound care and failure to provide necessary medical attention.
§ 87411(a)
22 Mar 2021
22 Mar 2021
Found that the facility did not comply with the admission agreement due to the resident needing a higher level of care that the facility could not provide.
15 Mar 2021
15 Mar 2021
Investigated allegations of staff not meeting medical needs and not transporting a resident to appointments; determined insufficient evidence to substantiate claims.
20 Oct 2020
20 Oct 2020
Identified incident of elopement from Memory Care, but no injuries reported. Corrective actions taken, including 1:1 care and staff training.
05 Mar 2020
05 Mar 2020
Completed renovations included opening of the Wellness center, activities area/engaged life center, main living room, and Bistro. The remaining 15 rooms and pending details were scheduled to be finished by the end of March.