Mirador estimate
$5,000/month

Cloisters of the Valley

4171 CAMINO DEL RIO SOUTH, San Diego, CA 92108, USA
4.6 · 34 reviews
  • Assisted living
For pricing and availability(510) 508-4507

Pricing

$5,000+/moStudioAssisted Living

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing
  • Coordination with health care providers

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation
  • Transportation arrangement (medical)
  • Transportation to doctors appointments

Common areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips

4.59 · 34 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Care

    4.6
  • Staff

    4.6
  • Meals

    4.4
  • Building

    4.7
  • Value

    4.3

About Cloisters of the Valley

Cloisters of the Valley Memory Care community offers exceptional senior living in a serene and welcoming atmosphere that feels like home. The care home is designed to provide world-class care for residents with memory care needs, offering a range of services and amenities to ensure their comfort and well-being. From the carefully curated interiors to the lush walk-through garden, Cloisters creates a sense of dignity, community, and comfort for all who reside there.

The caregivers at Cloisters of the Valley are highly skilled and compassionate individuals who are dedicated to providing the best possible care for residents. Their clinical excellence is complemented by their natural inclination to nurture, creating a warm and supportive environment for residents to thrive in. Whether it's assisting with daily activities, providing medical care, or simply offering a listening ear, the caregivers at Cloisters go above and beyond to ensure that residents feel loved and supported.

Located in the hills of Mission Valley, Cloisters of the Valley is conveniently situated close to major freeways and all that San Diego has to offer. The 70-bed community provides a tranquil setting for residents to enjoy, with a range of amenities including delicious meals served in a restaurant-style setting, housekeeping and linen services, and a variety of social, educational, and recreational activities. Residents can also take advantage of the calming Spa & Therapy Garden, designed to promote relaxation and well-being.

Whether someone is looking for short-term respite care or a long-term residence, Cloisters of the Valley offers a supportive and nurturing environment for seniors with memory care needs. The community's awake staff is on-site 24 hours a day, 7 days a week, ready to assist residents with any needs that may arise. Regularly scheduled assessments and medication reviews ensure that residents receive the proper care, while the range of activities and services available help to foster a sense of community and belonging. Overall, Cloisters of the Valley is a place where residents and their families can feel confident that their loved ones are receiving the highest quality care and support.

People often ask...

State of California Inspection Reports

34

Inspections

3

Type A Citations

12

Type B Citations

4

Years of reports

21 Aug 2024
Confirmed staff did not notify responsible party of resident's room transfer.
  • § 87468.2
26 Jun 2024
Conducted an unannounced inspection, found no deficiencies, facility met all licensing requirements.
13 Jun 2024
Determined that the allegation of failure to provide a description and fee schedule as per the admission agreement was unfounded, dismissing the complaint after reviewing records and conducting interviews.
27 Mar 2024
Investigated allegations of improper medication administration, failure to follow physician orders, lack of incontinence assistance, and lack of resident dignity; determined insufficient evidence to support claims. Conducted interviews and reviewed records; found no corroboration for alleged issues.
15 Mar 2024
Investigated allegations of unlawful eviction, lack of safeguarding a resident's belongings, and unresponsive communication; found insufficient evidence to support claims.
27 Nov 2023
Confirmed unauthorized use of resident property causing distress.
  • § 87468.2
17 Nov 2023
Investigated a series of allegations, including neglect leading to pressure injuries, urinary tract infections, falls, improper medication administration, insufficient staffing, pest infestations, and body rashes. Found insufficient evidence to substantiate any of the claims.
15 Nov 2023
Investigated a complaint that a resident's authorized representative wasn't informed about a shingles diagnosis; found insufficient evidence to support the claim.
27 Oct 2023
Identified a serious incident where residents with Dementia eloped from the premises, resulting in one resident sustaining a serious injury and another a non-serious injury. Deficiencies in staff training and response were noted, leading to civil penalties being imposed.
  • § 87411
  • § 87466
14 Sept 2023
Confirmed lack of communication between the facility and a resident's medical provider, but ultimately resolved the issue.
05 May 2023
Investigated allegations of denied visitation and untreated bed bug infestation; determined visitation restrictions were a precaution and pest control measures were in place, with no substantial evidence to support the claims.
26 Apr 2023
Confirmed that a resident was not treated with dignity by a staff member; however, found no evidence of unlawful eviction as the resident was relocated due to medical needs.
  • § 87468.1(a)(1)
10 Apr 2023
Confirmed inadequate observation of a resident with dementia, leading to an incident where the resident left the facility and was later found unharmed.
  • § 87466
06 Mar 2023
Reviewed self-reported death of a resident, found no deficiencies cited during visit.
27 Feb 2023
Investigated a complaint about staff not answering phones and found insufficient evidence to prove the allegation, attributing delays in responses to technical issues with email encryption.
25 Jan 2023
Confirmed allegations of inadequate personal care for a resident and restricting visitation rights. Unsubstantiated claims of unreported cold symptoms and inadequate activity programs for residents with dementia.
  • § 87468.1(a)(10)
  • § 87411(a)
25 Jan 2023
Confirmed: Medication errors occurred for multiple residents. Dignity concerns with one staff member. Unsubstantiated: Allegation of not following physician's dietary order.
  • § 87468.1(a)(1)
  • § 87465(a)(4)
17 Oct 2022
Found that the resident voluntarily chose to leave due to a change in funding eligibility and was not unlawfully evicted, nor denied access to their medical information or support contacts.
05 Oct 2022
Determined that the allegation of an illegal eviction was unfounded after a review of records and interviews indicated no verbal or written notice of eviction was given.
08 Sept 2022
Confirmed a staff member worked without the required criminal record clearance and issued a civil penalty for the violation.
  • § 87355(e)(1)
28 Jun 2022
Confirmed no deficiencies found during visit.
28 Jun 2022
Reviewed incident involving staff and resident on 6/3/22; no deficiencies cited during visit.
21 Dec 2021
Confirmed allegations of unlawful eviction and failure to administer prescribed medication.
  • § 87464(e)
  • § 80075(b)(5)
12 Nov 2021
Confirmed an allegation of listing an incorrect license number on the facility's website, hindering public access to compliance history.
  • § 87206(a)
28 Sept 2021
Confirmed lack of supervision resulting in elopement and unsubstantiated allegations of medication administration and incontinence care.
  • § 87705
16 Jul 2021
Conducted a visit to ensure staffing levels and care for residents were adequate, with no deficiencies found.
28 Jun 2021
Verified compliance with infection control practices and COVID-19 mitigation measures during the inspection.
28 Jun 2021
Investigated multiple allegations from early 2020 regarding medication administration, resident dignity and respect, nourishment limitations, incontinence care, assistance with ambulation and dressing, inappropriate requests for item purchases, and diabetes testing assistance, finding no sufficient evidence to confirm any of the claims.
12 Apr 2021
Confirmed an incident involving two residents occurred at the facility on a specific date, with no deficiencies noted during the follow-up visit.
22 Mar 2021
Investigated a client death and found no deficiencies during the visit.
30 Oct 2020
Conducted a virtual visit to deliver an amended complaint investigation report due to COVID-19, confirming that the amended document was sent and received by the business office director via email.
30 Jul 2020
Interviews and records were reviewed by a licensing program analyst following reports of unusual incidents at the facility. None were found during the visit.
28 Apr 2020
Confirmed compliance with regulations, cleanliness, and sufficient food supply during virtual inspection.
20 Apr 2020
Investigated an allegation that a staff member put feces in a resident's face, but due to lack of evidence and witnesses, the claim couldn't be conclusively determined.
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