Mirador estimate
$2,295/month
  1. Home
  2. Assisted Living
  3. California
  4. San Diego

Atria Collwood

5308 Monroe Avenue, San Diego, CA 92115, USA
4.2 · 142 reviews
  • Independent living
  • Assisted living
For pricing and availability(510) 508-4507

Pricing

$2,295+/moStudioIndependent Living
$2,295+/moStudioAssisted Living

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing
  • Coordination with health care providers
  • Hospice waiver

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation
  • Transportation arrangement (medical)
  • Transportation to doctors appointments

Common areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips

4.20 · 142 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1

  • Care

    4.2

  • Staff

    4.2

  • Meals

    4.0

  • Building

    4.3

  • Value

    3.9

About Atria Collwood

Atria Collwood is a senior living community located in the Mid-City region of San Diego, offering easy access to dining and attractions along El Cajon Boulevard. The community provides a pet-friendly environment with a variety of activities for residents to enjoy, both indoors and outdoors. Residents can connect with nature in the rose and vegetable gardens, stroll through one of three courtyards, pamper themselves in the full-service salon, or explore their favorite topics in the library.

At Atria Collwood, care evolves with the needs of each individual. Residents have the option to choose between independent living, where they can trade the stress of home maintenance for more freedom, or assisted living, which offers all the services and amenities of independent living with discreet care available 24/7. The community strives to create a home-like atmosphere for residents, with a focus on safety, comfort, and well-being.

The community boasts a 4-star rating based on reviews from residents and their families, highlighting the positive experiences and care provided by the staff. Atria Collwood offers a variety of amenities and services, including dining venues, private apartments, and engaging activities through their signature Engage Life® program. Residents have the opportunity to socialize, stay fit, learn, and achieve new goals based on their interests.

In addition to providing excellent care and services, Atria Collwood has emergency response plans in place to protect the health, safety, and well-being of residents and staff in the event of severe weather or contagious illness. The community undergoes regular quality enhancement reviews to ensure that high standards are maintained, and state oversight helps to ensure exceptional service delivery. Atria Collwood is committed to providing a supportive and engaging environment for seniors to thrive and enjoy a fulfilling retirement lifestyle.

People often ask...

State of California Inspection Reports

72

Inspections

8

Type A Citations

21

Type B Citations

5

Years of reports

25 Sept 2024
Visited Driver Rodriguez at the facility to deliver reports and obtain signatures. Conducted an exit interview and provided a copy of licensee rights.
19 Sept 2024
Confirmed unsubstantiated allegations of laundry and bathroom issues after interviews with staff and residents, a facility tour, and records review. Residents expressed satisfaction with the services provided.
19 Sept 2024
Interviews with residents and staff revealed that the allegation of inadequate provision of toiletries was not supported by evidence. Residents reported receiving an adequate amount of toilet paper.
30 Aug 2024
Obtained RSA signature on an amended report and provided Licensee Appeal Rights during unannounced visit.
30 Aug 2024
Investigated facility to address complaint of uncomfortable room temperature for residents. Temperature control in rooms confirmed by staff and residents, with only one resident experiencing temporary issue.
29 Aug 2024
Confirmed incident of elopement involving a resident resulted in an unannounced case management visit with no deficiencies cited during the visit.
29 Aug 2024
Confirmed allegation of staff not providing transportation to a resident was unsubstantiated after interviews and records review. Residents expressed satisfaction with facility's transportation services.
07 Aug 2024
Allegation of uncomfortable temperature for residents during inspection, but no evidence to prove violation occurred.
07 Aug 2024
Investigated alleged staff misconduct involving a resident, but no evidence was found to support the claim.
03 Jul 2024
Investigated allegations that fresh fruit was not provided and staff faced language barriers; found no evidence to support these claims after interviews and records review.
30 May 2024
Confirmed compliance with regulations after a visit.
29 May 2024
Confirmed that the fire alarm system was not kept in good repair. Six deficiencies were identified, but only two were repaired.
  • § 87203
17 May 2024
Found no evidence to support the allegation of disrepair in plumbing, with interviews and records indicating that alternative facilities were provided during maintenance, and repairs were completed promptly.
17 May 2024
Interviews and observations did not support the allegation that staff did not provide water when requested by a resident. Multiple water stations and bottles were available throughout the facility.
09 May 2024
Investigated complaint of unmet resident needs; found insufficient evidence to prove staff failed to assist a resident, who had opted out of paid escort services based on assessments showing no need for them.
05 Mar 2024
Allegations of staff not properly cleaning resident's restroom, addressing pest infestation, assisting residents in a timely manner, and ensuring trash can is emptied were investigated. Insufficient evidence was found to support the allegations.
29 Feb 2024
Confirmed no deficiencies or health/safety issues during visit regarding reported burn incident.
29 Feb 2024
Investigated allegations of staff not providing clean linens and yelling at a resident; determined that both allegations were unsubstantiated based on interviews, observations, and records review.
27 Feb 2024
Conducted an unannounced visit, interviewed staff and residents, no deficiencies observed.
27 Feb 2024
Conducted an unannounced visit, no safety concerns observed, no deficiencies cited.
14 Feb 2024
Reviewed three allegations at a care facility: eviction found lawful, laundry services provided timely, and no mismanagement of medication occurred. Allegations determined to be unsubstantiated.
12 Feb 2024
Investigated allegations of staff handling residents roughly and not treating them with dignity; found insufficient evidence to support these claims. Staff, resident, and outside source interviews, along with direct observations during unannounced visits, did not corroborate the allegations.
06 Feb 2024
Reviewed a complaint alleging staff made false statements to a resident and applied additional care without consent. Insufficient evidence to support the allegations.
02 Feb 2024
Confirmed insufficient evidence to support allegation of resident sustaining unexplained bruising while in care.
26 Jan 2024
Confirmed that staff did not provide resident's personal care needs on two separate occasions.
  • § 87464(f)(4)
09 Jan 2024
Confirmed theft of jewelry from a resident's room was not properly documented by the facility.
  • § 87218(a)(1)
  • § 1569.153(c)
18 Dec 2023
Confirmed no deficiencies during inspection; all requirements were met.
14 Dec 2023
Confirmed substantial compliance with regulations during an unannounced inspection of the facility.
11 Dec 2023
Confirmed allegations of licensing violations and discussed plans for succession and emergency approval.
11 Dec 2023
Confirmed compliance with regulations and procedures at the facility during the inspection.
29 Nov 2023
Confirmed allegation of unlawful eviction unfounded. In compliance with regulations.
28 Nov 2023
Identified deficiencies regarding medical assessments for residents diagnosed with Dementia during an unannounced visit.
  • § 87705(c)(5)
28 Nov 2023
Identified deficiencies in medical assessments in the care records of two residents during a routine visit.
  • § 87458(a)
07 Nov 2023
Confirmed absence of required liability insurance for one month due to non-payment.
  • § 1569.605
31 Oct 2023
Confirmed safe return of a resident who eloped from the facility, with no harm reported. Two technical violations were issued during the visit.
18 Oct 2023
Conducted a visit, no deficiencies.
18 Jul 2023
Confirmed applicant/administrator's understanding of facility operation, admission policies, staffing requirements, restrictive health conditions, and general provisions during the inspection.
07 Jul 2023
Confirmed allegations included failure to conduct preadmission appraisal, failure to issue refund, and failure to safeguard resident's personal property.
  • § 87457
  • § 87218(d)
  • § 1569.652
  • § 87218(d)
06 Jul 2023
Interviews and records review regarding an alleged incident of retaliation by management toward a staff member did not provide enough evidence to prove the allegation.
07 Jun 2023
Investigated allegations regarding a resident being served a meal of poor quality and not receiving an itemized bill; determined no substantial evidence to support either claim, as food quality and billing procedures met standards.
06 Jun 2023
Confirmed allegations of insufficient staffing, medication errors, neglect leading to health conditions, and failure to follow reporting requirements and intimidation of residents.
  • § 87211(1)(d)
  • § 87411(a)
  • § 87464(f)(1)
  • § 87468.1(a)
  • § 87465(d)(2)
  • § 87465(h)(2)
  • § 87468.1(a)(3)
  • § 87411(c)
30 May 2023
Investigated the allegation that staff failed to deliver mail promptly and determined there wasn't sufficient evidence to prove a violation, as mail delivery delays were typically no longer than one day.
25 May 2023
Confirmed violation of confidentiality regarding resident records and personal information.
  • § 87506(c)(1)
12 May 2023
Investigated a complaint about a malfunctioning HVAC system; determined insufficient evidence to confirm the facility was in disrepair, with resident preferring room temperatures between 80-83 degrees Fahrenheit.
20 Apr 2023
Confirmed lack of non-skid mats in showers, but did not find evidence of insufficient grab bars in resident rooms.
  • § 87303(e)(5)
16 Feb 2023
Confirmed allegation regarding failure to issue reimbursement upon Resident1's death.
  • § 1569.652
16 Feb 2023
Investigated an allegation that a resident did not receive assistance with medical and dental care; determined there was insufficient evidence to support the claim.
16 Feb 2023
Confirmed violation of infection control guidelines regarding staff use of facial coverings while working with residents in care.
  • §
16 Feb 2023
Confirmed allegations of residents not being allowed to attend medical appointments after recovering from COVID-19 were not substantiated. Allegations of residents not being treated with dignity by staff were also not substantiated.
17 Oct 2022
Conducted unannounced visit, observed implementation of COVID-19 mitigation measures, no deficiencies cited.
17 Oct 2022
LPA conducted an unannounced visit to the facility, observed staff and residents, and evaluated the implementation of COVID-19 mitigation protocols. No deficiencies were found.
20 Sept 2022
Identified an injury incident where a resident was harmed due to a cabinet falling off the wall.
  • §
27 Apr 2022
Confirmed allegations of misdiagnosed medical conditions and lack of transportation provided to residents for appointments, but found lack of evidence for changes in resident care levels.
21 Dec 2021
Inspection found no deficiencies during visit to evaluate COVID-19 safety protocols.
21 Dec 2021
Confirmed inappropriate behavior and sexual harassment towards a resident by a staff member on facility premises, leading to termination of employment.
  • §
21 Dec 2021
Identified inappropriate conduct between a staff member and residents, resulting in termination of employment and legal action taken.
  • §
02 Dec 2021
Confirmed compliance with regulations and safety standards during visit to the facility.
19 Oct 2021
Confirmed no deficiencies in COVID-19 mitigation measures during the visit.
13 Sept 2021
Confirmed compliance with all required regulations and safety standards, including cleanliness, facility amenities, and emergency equipment.
30 Aug 2021
Found two residents who had left the facility, but were safely escorted back by staff.
29 Jun 2021
Confirmed understanding of regulatory requirements and readiness for licensing during COMP II inspection.
28 Apr 2021
Identified no deficiencies during the visit and provided consultation regarding COVID-19 mitigation plan.
08 Apr 2021
Investigated unwelcome verbal comments and touching-in on 04-05-2021. Conducted unannounced case management visit via video call. No deficiencies found.
16 Mar 2021
Confirmed correction of citations related to capacity, incidental medical care, and care of persons with dementia during the visit.
12 Mar 2021
Identified an incident of inappropriate touching between a staff member and a resident, resulting in termination of employment. No deficiencies were found during the visit.
02 Mar 2021
Identified deficiencies at the facility included accepting more residents than allowed, leaving medication cabinets unlocked, and storing hazardous items in areas accessible to residents.
  • §
  • §
  • §
09 Oct 2020
Confirmed compliance with regulations and standards during virtual inspection.
05 Oct 2020
Identified maintenance and installation needs required for readiness for licensing during the virtual visit.
11 Sept 2020
Reviewed a report regarding a resident with a stage 3 wound, conducted a virtual health and safety check, and requested records for further analysis. No deficiencies were cited during the visit.
13 Aug 2020
Identified areas of compliance and confirmed understanding during a telephone call with CAB analyst.
16 Jan 2020
Reviewed incident reports of a resident leaving the facility without supervision and being found by a security guard two blocks away. The resident was subsequently referred to a memory care unit due to being a wandering risk.
25 Nov 2019
No deficiencies were found during the visit.

Company

Senior living guides

© 2024 Mirador Living