Pricing ranges from
$3,849 – 5,003/month
  1. Home
  2. Assisted Living
  3. California
  4. Riverside

Arlington Riverside Senior Community

4609 Arlington Avenue, Riverside, CA 92504, USA
3.1 · 77 reviews
  • Assisted living
For pricing and availability(510) 508-4507

Pricing

$3,849+/moSemi-privateAssisted Living
$4,618+/mo1 BedroomAssisted Living
$5,003+/moStudioAssisted Living

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions
  • Restaurant-style dining

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation

Common areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips

3.13 · 77 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1

  • Care

    3.2

  • Staff

    3.1

  • Meals

    3.0

  • Building

    3.3

  • Value

    2.9

About Arlington Riverside Senior Community

Arlington Riverside Senior Community is a vibrant assisted living facility located in Riverside, California. Our community is designed to provide exceptional care and amenities for seniors, with a friendly staff available 24/7 to offer personalized assistance with daily activities and medication management. Our goal is to ensure residents' well-being while promoting independence, creating a comfortable and fulfilling lifestyle for all who call Arlington Riverside home.

With well-appointed living spaces, beautiful grounds, and inviting communal areas, Arlington Riverside Senior Community offers a warm and welcoming atmosphere for relaxation and socialization. Our engaging activities and programs, from fitness classes to group outings, stimulate the mind and foster friendships, creating a vibrant and enriching experience for our residents. Whether residents choose to spend their days participating in activities or simply relaxing in their personalized suites, Arlington Riverside Senior Community provides an ideal environment for a fulfilling retirement.

Our friendly and caring staff are committed to the comfort, safety, and well-being of our residents, with unmatched services and amenities to meet their needs. Residents can fill their calendars with fun, friendships, and an ever-changing schedule of activities to keep them active and engaged. Arlington Riverside Senior Community welcomes visitors to tour our campus and see firsthand why we are the ideal home for seniors looking for exceptional care in a supportive environment.

People often ask...

State of California Inspection Reports

186

Inspections

66

Type A Citations

77

Type B Citations

5

Years of reports

25 Sept 2024
Confirmed allegations of neglecting resident care and failing to respond to residents' call system in a facility inspection.
  • § 87468.2(a)(4)
  • § 87411(a)
23 Sept 2024
Confirmed inadequate care provided to residents, including neglect on multiple occasions and failure to assist with medical appointments.
  • § 87415(a)(5)
  • § 87625(b)(3)
  • § 87464(f)(4)
  • § 87465(a)(2)
  • § 87555(b)(1)
23 Sept 2024
Confirmed allegation of resident being unable to access bathroom due to narrow doorway and being relocated to second floor without proper evacuation capabilities.
  • § 87203
22 Sept 2024
Confirmed medication not given as prescribed, but no evidence of medication not refilled on time.
  • § 87465(a)(4)
21 Sept 2024
Confirmed staff did not administer medication as prescribed, resulting in residents missing medication. Residents and staff cited staffing shortages as a main issue.
  • § 87465(a)(4)
20 Sept 2024
Confirmed staff did not re-order medication for a resident, leading to medications running out before the scheduled refill.
  • § 87465(a)(4)
20 Sept 2024
Confirmed an allegation of residents becoming entrapped in the facility's elevator on multiple occasions in late 2023 and early 2024.
  • § 87303(a)
18 Sept 2024
Investigated allegation of pressure to change healthcare programs. Found no evidence to support the claim.
18 Sept 2024
Investigated a claim that the family of a resident was not notified about a January 2024 incident; due to insufficient evidence, the allegation deemed unsubstantiated.
12 Jun 2024
Identified issues with safeguarding residents' belongings and providing appropriate beds during a bed bug infestation, while claims about inadequate mattresses lacked sufficient evidence.
  • § 87217(b)
  • § 87468.1(a)(2)
05 Jun 2024
Confirmed unfounded allegation of unlawful eviction notices being issued to residents based on non-payment of rent at the facility.
20 May 2024
Reviewed allegations of unsanitary conditions, pest control methods, coercion of residents, rent payment issues, and overcharging, finding insufficient evidence to support the claims.
15 May 2024
Confirmed open complaints were addressed and pertinent documents were requested during a visit with the Executive Director.
03 May 2024
Confirmed deficiencies in the facility included missing emergency supplies, inadequate room furnishings, and a lack of posted exit plans.
14 Mar 2024
Investigated allegations regarding staff presence and medication administration on a specific date with insufficient evidence to prove either.
14 Mar 2024
Confirmed that a rate increase notification letter was issued to residents, with conflicting reports on whether all residents received and/or read the letter.
06 Mar 2024
Stained hallway carpeting observed, source unknown. Common area couches and dustiness unsubstantiated based on interviews and observation.
31 Jan 2024
Observed cleanliness, safety, and compliance with regulations during annual visit to the facility.
24 Jan 2024
Confirmed allegations of a resident being denied medication were unsubstantiated due to missing records. In another allegation, medication was not given at the correct time but could not be verified due to record removal during a management transition.
24 Jan 2024
Confirmed that residents did not have sufficient food; identified inadequate hygiene practices; determined carpets were soiled with urine.
  • § 87468.2(a)(4)
  • § 87303(a)
24 Jan 2024
Identified a deficiency due to missing resident medical records after a management transition, in violation of regulations requiring availability for inspection.
  • § 87506(d)
23 Jan 2024
Investigated incorrect medication allegation, but unable to substantiate due to lack of evidence.
23 Jan 2024
Confirmed that the signal system was not operable due to staff walkie talkies and pagers not functioning properly, resulting in delayed responses to residents' call button requests.
  • § 87303(i)(1)
23 Jan 2024
Confirmed allegations included staff not meeting residents' needs, not providing adequate supervision, dirty bedrooms, dirty rugs, and inadequate food service.
  • § 87468.2(a)(4)
  • § 87303(a)
  • § 87411(a)
  • § 87555(b)(17)
23 Jan 2024
Confirmed staff did not respond to resident call buttons in a timely manner, while allegations of staff yelling at residents were unsubstantiated. Allegations of residents not receiving balanced meals were also unsubstantiated.
  • § 87468.2(a)(4)
11 Jan 2024
Confirmed deficiency in not retaining resident records for the required amount of time following termination of service.
  • § 87506(e)
11 Jan 2024
Reviewed allegation of failing to provide a comfortable environment for resident, but found insufficient evidence to support claim.
07 Dec 2023
Identified a violation in resident Admission Agreements for lack of funding source disclosure.
  • § 87507(g)(3)
09 Nov 2023
Verified non-ambulatory residents were relocated to the first floor following a fire safety violation. No health or safety concerns were identified during the visit.
09 Nov 2023
Investigated an allegation of an unapproved rate increase for a resident by $2,500. Determined the claim to be unfounded as evidence showed the resident was properly informed of a rate increase effective 2024, aligning with the admission agreement and facility policies.
19 Oct 2023
Confirmed allegations of missing personal belongings were investigated by a Licensing Program Analyst, but insufficient evidence was found to substantiate the claim at that time.
13 Oct 2023
Investigated allegations of staff misconduct and resident care deficiencies were found to be unsubstantiated during the visit.
10 Oct 2023
Reviewed a solvency audit report showing inadequate income to cover operating costs, with unpaid balances and financial records requested for monitoring.
06 Oct 2023
Identified a violation related to allowing non-ambulatory residents on the second floor.
  • § 87203
22 Sept 2023
Identified a violation related to missing staff records, posing a potential threat to resident welfare.
  • § 87412(a)
22 Sept 2023
Confirmed allegation of an employee illegally obtaining power of attorney for a resident at a senior care facility.
  • § 87217(d)(2)
08 Sept 2023
Investigated a complaint of overbilling for a resident in July 2023; found insufficient evidence to support the claim due to the absence of a documented agreement on billing rates.
08 Sept 2023
Confirmed an incomplete document regarding the rate charged to a resident, leading to a citation and civil penalty.
  • § 87507(a)
08 Sept 2023
Confirmed allegations of a rodent being present and causing injury to a resident. Found insufficient evidence to support the allegation of staff refusing to assist a resident with showering.
22 Aug 2023
Investigated the allegation that a resident was left without assistance and not provided adequate food; found insufficient evidence to prove the claims. Seven out of seven residents reported receiving necessary care and enough food.
17 Aug 2023
Investigated allegations of illegal eviction of a resident due to behavioral concerns; determined insufficient evidence to prove the claim.
10 Aug 2023
Confirmed complaint allegations and conducted an unannounced visit to address concerns raised during the inspection.
09 Aug 2023
Confirmed a violation related to a missing Admission Agreement for a resident, which posed a potential threat to their personal rights.
  • § 87507(c)
09 Aug 2023
Confirmed allegations of staff neglect in assisting a resident with toileting needs and maintaining cleanliness of their bedroom.
  • § 87303(a)
  • § 87468.2(a)(4)
29 Jul 2023
Investigated allegations included uncomfortable temperatures and staff behavior, with findings showing no evidence to support the claims.
29 Jul 2023
Substantiated complaint allegation of refusal to readmit resident due to hostile behavior.
  • § 87224(a)
27 Jul 2023
Confirmed improvements were made to address staffing, management, and dining concerns at the facility. Residents and families were engaged in discussions regarding management changes.
25 Jul 2023
Determined insufficient evidence to support allegations of residents being left in soiled diapers, being served raw chicken, or experiencing theft of credit cards.
24 Jul 2023
Confirmed that staff neglect led to a resident developing an unstageable pressure injury, supported by evidence such as hospice records, interviews, and the facility's failure to provide adequate care instructions.
  • § 87468.2(a)(4)
20 Jul 2023
Confirmed validity of allegation that residents were removed without consent in June 2023.
  • § 87468.2(a)(20)
12 Jul 2023
Investigated the allegation that staff did not seek timely medical attention for a resident found on the floor; determined to be unsubstantiated due to insufficient evidence.
10 Jul 2023
Investigated alleged resident injuries. Found insufficient evidence. Also investigated allegation of staff neglecting resident's personal care. Found insufficient information.
10 Jul 2023
Found a violation related to a failure to report a resident's hospitalization, posing a potential threat to residents' health and safety. Conducted an exit interview with the manager and discussed appeal rights.
  • § 87211(a)(1)
10 Jul 2023
Investigated allegations of improper care, malnourishment, soiling incidents, odors, and communication issues were inconclusive due to insufficient information provided by staff interviews and third-party witnesses.
26 Jun 2023
Cleared deficiency per California regulations. Compliance with correction plan confirmed.
  • § 87761(a)
22 Jun 2023
Confirmed inadequate assistance with resident showers.
  • § 87468.2(a)(4)
22 Jun 2023
Reviewed allegations of staff misconduct, including inappropriate touching of a resident, but found insufficient evidence to prove the alleged violation.
17 Jun 2023
Confirmed that medications were not available as ordered and that staff failed to administer medications correctly, but found no evidence to support an allegation of staff failing to provide meals to residents.
  • § 87465(a)(4)
12 Jun 2023
Substantiated allegation of refusal to readmit resident after temporary skilled nursing facility stay.
  • § 87468.2(a)(20)
12 Jun 2023
Found insufficient evidence to prove allegations of rough handling of residents by staff member.
07 Jun 2023
Identified a safety concern with the main entrance doors of the facility, posing a risk to residents.
  • § 87203
25 May 2023
Identified violations in training documentation and completion, posing potential risks to residents.
  • § 87405(d)(5)
17 May 2023
Investigated an allegation that a resident was left in a wheelchair without assistance; found insufficient evidence to prove the claim. Assessed additional allegations about unassisted medical appointments and restricted health condition in a separate complaint.
10 May 2023
Found inadequate supervision of a resident leading to multiple falls, but insufficient evidence to support the specific allegation.
10 May 2023
Confirmed the heater in a resident's bedroom was not working during specific periods, making the room too cold. Investigated the claim of a resident not receiving meals, but insufficient evidence was found to support the allegation.
  • § 87303(b)
10 May 2023
Found multiple falls and lack of documentation on file for a resident, resulting in a citation issued.
  • §
  • § 87101(a)
  • §
25 Apr 2023
Found violations related to medication administration and lack of documentation for resident care were identified during the visit.
  • §
  • § 87611
  • §
  • §
  • §
25 Apr 2023
Confirmed multiple residents smoking in their bedrooms. Identified only half of washing and drying machines in working condition.
  • § 87468.1(a)(2)
21 Apr 2023
Confirmed staff did not document administration of medication via injection for a resident over a one-week period.
23 Mar 2023
Confirmed allegations related to a resident's existing health condition and hospitalization, while other allegations of inadequate assistance with a different health condition and missed medical appointments were found to be inconclusive.
06 Mar 2023
Confirmed the lack of a death report on file for a resident, posing a potential threat to residents' well-being.
  • §
27 Feb 2023
Investigated an allegation that a resident was hit in the head, leading to falls; found no evidence of head injuries and determined the cause of falls was unknown, so the claim was deemed unsubstantiated.
27 Feb 2023
Identified multiple falls and potential unauthorized individuals entering the facility, posing risks to residents' safety and well-being.
  • §
24 Feb 2023
Confirmed that eye drops were not administered to a resident and unsubstantiated allegations regarding kitchen conditions and food service.
  • § 87465(a)(4)
10 Feb 2023
Confirmed that staff at the facility failed to respond to call lights in a timely manner during an unannounced visit.
  • § 87303(i)(1)
08 Feb 2023
Confirmed insect infestation, disrepair, missing electrical faceplates. Cockroaches in resident bedroom, damaged sink, damaged overhang, exterior leak.
  • § 87303(a)
31 Jan 2023
Identified alleged failure to provide hot water for resident shower, but due to lack of evidence, complaint unsubstantiated.
26 Jan 2023
Identified violations related to the relocation of residents and employee roster at a facility during an unannounced visit by the licensing program analyst.
  • §
  • § 1569.17(b)
20 Jan 2023
Confirmed deficiencies in infection control practices, including lack of N95 fit testing for staff, insufficient PPE supply, and absence of COVID protocols. Temperature checks and vaccine status for new hires were also noted as areas of concern.
17 Jan 2023
Allegation of physical altercation and verbal abuse between two residents was investigated, but insufficient evidence to support the claim.
17 Jan 2023
Identified non-ambulatory resident residing on second floor without approved fire clearance.
17 Jan 2023
Confirmed violations of pre-admission regulatory requirements and failure to report an incident to relevant agencies within twenty-four hours, posing potential threats to resident safety and rights.
  • § 87455
  • §
10 Jan 2023
Investigated claims of inadequate staff presence and failure to remove trash from resident bedrooms; found insufficient evidence to verify either allegation.
10 Jan 2023
Investigated failure to administer medication to a resident due to empty medication package, resulting in immediate health and safety threat.
  • §
10 Jan 2023
Investigated the allegation that a resident's toilet was in disrepair and determined it lacked sufficient evidence as the toilet seat had been replaced and repaired, although the duration of disrepair was unclear.
21 Dec 2022
Determined the allegation of a resident developing a maggot-infested wound lacked sufficient evidence, as interviews and records did not confirm the presence of maggots despite a photograph suggesting otherwise.
16 Dec 2022
Confirmed insufficient staffing and lack of showers for residents based on interviews and observations.
  • § 87411(a)
15 Dec 2022
Investigated allegations of neglect, specifically that staff did not assist a resident with meals or incontinence services during admission; insufficient evidence found to support the claim.
14 Dec 2022
Found that the facility did not have a prohibited health condition as alleged, and that there were no regulations on what fees could be charged.
14 Dec 2022
Found violations related to inadequate care for a resident with a restricted health condition and charging fees for an alert necklace not disclosed in the Admission Agreement.
  • §
  • §
14 Dec 2022
Investigated allegation of insufficient resources to meet operating costs; found not enough evidence to prove violation occurred.
04 Nov 2022
Observed issue with doors not opening properly, corrective measures being taken. Staff assigned to front lobby for entry assistance.
21 Oct 2022
Confirmed two allegations of personal rights violations based on additional evidence, including video recordings.
  • §
  • §
06 Oct 2022
Reviewed allegations of staffing shortages, medication administration issues, and inadequate food service. Insufficient evidence to substantiate the claims.
23 Sept 2022
Confirmed failure to repair the air conditioning unit in certain residents' bedrooms.
19 Sept 2022
Confirmed that facility personnel lacked competence to meet resident needs due to an assault incident involving staff members.
  • § 87411(a)
09 Sept 2022
Confirmed failure to repair air conditioning unit in resident bedroom, resulting in uncomfortably high temperatures for residents.
  • § 87303(b)
09 Sept 2022
Confirmed allegation that staff were unavailable to grant entry to emergency personnel, resulting in locked doors preventing immediate access to a resident.
  • § 87411(a)
01 Sept 2022
Identified staffing issues and failure to monitor resident call system, posing immediate risk to residents.
  • §
31 Aug 2022
Found inadequate staffing levels during an unannounced visit. Residents reported not being checked on for hours and needing assistance.
15 Aug 2022
Investigated neglect allegation, resident's blood sugar low, missed meal due to staff instructions.
  • § 87468.2(a)(5)
06 May 2022
Confirmed allegations of staff leaving a resident in bed due to staffing shortages, while other allegations of staff forgetting to provide meals to a resident were inconclusive due to lack of evidence.
  • § 87411(a)
06 May 2022
Confirmed the presence of a yelling resident during the visit, with no observed health and safety concerns at the time.
04 May 2022
Investigated the allegation of staff selling resident medication; found insufficient evidence to support the claim, deemed it unsubstantiated. Conducted interviews and reviewed records during the visit.
04 May 2022
Found staff member administered medication without completing necessary training or examinations, posing an immediate threat to resident safety.
  • §
28 Apr 2022
Confirmed allegation of missing medication for a resident, based on interviews conducted by the Licensing Program Analyst.
  • § 87465(c)(2)
28 Apr 2022
Confirmed an allegation of staff not properly assisting a resident with oxygen administration was unsubstantiated due to lack of evidence.
22 Apr 2022
Confirmed allegation of staff not administering medication as prescribed. Immediate threat to resident's health and safety.
  • § 87465(c)(2)
22 Apr 2022
Confirmed allegation of staff not responding timely to resident's calls for assistance, posing potential threat to residents' health and safety.
  • § 87411(a)
20 Apr 2022
Investigated allegations about staff not ensuring residents are fed, inadequate staffing, and residents not receiving nutritious meals; found no strong evidence to support these claims. Residents confirmed receiving meals, and while some expressed dissatisfaction with food variety or staffing delays, overall needs were being met.
19 Apr 2022
Confirmed an incident where emergency services couldn't access a residence due to staff issues, including a reportedly non-functional pager and only one caregiver present, validating claims of staff shortage.
  • § 87415(a)
  • § 87411(a)
19 Apr 2022
Identified violation concerning the relocation of non-ambulatory residents.
  • §
15 Apr 2022
Investigated allegations of staff yelling at and handling a resident roughly, as well as overcharging rent; determined insufficient evidence to confirm these claims.
26 Mar 2022
Observed extremely dirty carpet in bedroom and dirty bathroom floor, fixtures, and bath mat, posing health and safety risk to residents.
  • §
26 Mar 2022
Substantiated complaint allegations of staff not responding to residents' needs in a timely manner, leaving a resident in soiled clothing for hours without assistance, and medication mishandling.
  • § 87465(h)(2)
  • § 87468.2(a)(4)
  • § 87555(a)
21 Mar 2022
Confirmed discrepancies in fire clearance and capacity limitations. Licensee taking steps to address issues.
18 Mar 2022
Identified violations included incorrect staff administering medical tests, lack of activities provided for residents, and non-ambulatory residents placed in prohibited areas.
  • §
  • §
15 Mar 2022
Inspection found no immediate health and safety concerns.
11 Mar 2022
Confirmed allegation of inadequate hot water temperature for residents' personal care needs.
  • § 87303(e)(2)
10 Mar 2022
Confirmed complaints of staff yelling at residents and not respecting their wishes during care activities.
  • §
  • §
01 Mar 2022
Investigated complaints of slow response times to call buttons and a resident left on the toilet too long. Confirmed delayed staff responses to call buttons; insufficient evidence for the issue of the resident left on the toilet.
  • § 87411(a)
25 Feb 2022
No deficiencies were cited during the visit, which included interviews with residents and staff.
25 Feb 2022
Confirmed allegations of medication errors and staff intimidation could not be proven, while concerns about resident health reporting and resident mistreatment were inconclusive.
25 Feb 2022
Confirmed concerns regarding hot water temperature were addressed by facility maintenance following a visit from a Licensing Program Analyst.
24 Feb 2022
Confirmed that there was a bed bug infestation in multiple bedrooms in the facility, leading to residents experiencing bed bug bites.
  • § 87307(d)(2)
15 Feb 2022
Confirmed that facility staff caused injury to a resident and removed a door in response to alleged resident misconduct.
  • § 87468.2(a)(1)
07 Feb 2022
Found multiple violations related to staffing, medication administration, resident care agreements, and hospice services during an unannounced visit.
  • §
  • §
  • §
  • §
  • §
01 Feb 2022
Confirmed concerns about staffing shortage and failure to assist residents with their daily needs during an unannounced visit. Residents waited at least thirty (30) minutes for assistance, leading to a citation being issued.
  • §
04 Jan 2022
Confirmed deficiencies in infection control measures, staff screening, and training during inspection of a facility.
  • § 87468.1(a)(2)
  • § 87411(c)
  • § 87412(a)(13)
23 Dec 2021
Investigated unsubstantiated allegations related to improper medication administration, inaccessible shower facilities for a resident, and charges for unrendered transportation services, with insufficient evidence found to support the claims.
21 Dec 2021
Confirmed allegations of staff not responding to call buttons in a timely manner and malodorous conditions at the facility. Other allegations were unsubstantiated due to lack of evidence.
  • § 87411(a)
  • § 87303(a)(1)
17 Dec 2021
Confirmed violations relating to staff training, lack of activities provided, and inadequate background clearances during an unannounced visit.
  • §
  • §
  • § 1569.17(b)
16 Dec 2021
Confirmed complaint resolution through signature obtained during unannounced visit.
13 Dec 2021
Substantiated: Insufficient staffing to meet resident needs. Substantiated: Staff do not have appropriate medication training. Unsubstantiated: Resident bedrooms do not have electricity.
  • § 87411(a)
  • §
  • § 1569.69(a)(1)
13 Dec 2021
Confirmed lack of breakfast provision and substantiated presence of bed bugs.
  • § 87307(d)(2)
18 Nov 2021
Found that allegations of residents not receiving medication, hygiene not being maintained, and facility not following posted menus were unsubstantiated due to lack of evidence.
10 Nov 2021
Confirmed staff member behavior toward residents was concerning, with no immediate health and safety issues reported.
05 Nov 2021
Investigated allegation that the facility lacked adequate staffing to meet resident needs; found insufficient information to substantiate the claim regarding an incident where only one staff member was available during a resident's fall.
05 Nov 2021
Observed insufficient staffing leading to long wait times for assistance and lack of documentation for hospitalization during the visit to the facility.
  • §
  • §
04 Nov 2021
Identified deficiencies in documentation, blood glucose testing procedures, and administrative organization during the visit.
  • §
  • § 87209
  • §
29 Sept 2021
Confirmed insufficient staffing concerns and validated complaints regarding quality of meals served.
28 Sept 2021
Confirmed that staff did not assist resident with medication as required, based on interviews and review of resident records.
  • § 87465(a)(5)
28 Sept 2021
Confirmed allegations of verbal abuse and theft, but found insufficient evidence for threatened eviction and staff response delays.
  • § 87411(a)
25 Sept 2021
Investigated and found a complaint about a resident eloping from the facility without staff knowledge to be unsubstantiated due to lack of evidence.
25 Sept 2021
Confirmed allegations of staff not responding to call buttons within a timely manner, posing a threat to residents' health and safety. Investigated allegations of inadequate food service, but evidence did not support the claim.
  • § 87411(a)
17 Sept 2021
Substantiated allegations were found of staff not providing clean linens and leaving a resident in soiled clothing for an extended period of time. Additionally, multiple falls by the resident were substantiated due to lack of supervision.
  • § 87464(f)(4)
  • § 87468.2(a)(4)
30 Aug 2021
Interviews with staff and residents revealed that medication administration was conducted properly, with residents receiving correct medications on time and in the correct dosage. There was not enough evidence to prove or disprove the allegation regarding medication administration.
30 Aug 2021
Unannounced visit conducted to address allegations, including staff yelling at residents, taking personal belongings, restricting private visits with family, not allowing resident council meetings to be run by residents, failing to meet nutritional needs, and neglecting repairs. No conclusive evidence found to support or refute allegations at this time.
24 Aug 2021
Confirmed a health and safety concern regarding a resident being bitten by an unknown source, and found that the facility had taken appropriate action to address the issue.
13 Aug 2021
Identified deficiencies in stained and dirty carpets in several rooms and safety concerns in showers and broken blinds in others.
  • §
04 Aug 2021
Reviewed allegations of staff not adequately feeding or addressing medical needs of a former resident; found insufficient evidence to support the claims.
04 Aug 2021
Found meal served during inspection not well balanced, not following approved menus.
  • § 87464(f)(3)
13 Jul 2021
Investigated allegations that no ombudsman contact information was posted and that the facility lacked a first aid kit; both allegations were deemed unfounded after confirming that the necessary contact information was displayed and multiple first aid kits were present with required items.
02 Jul 2021
Confirmed valid complaint allegation of failure to issue refund for resident's unused days following their passing.
  • § 87507(5)(a)
24 Jun 2021
Found no substantial evidence to support the allegations of denying a resident access to personal belongings, and the staff were observed meeting the needs of the resident.
08 Jun 2021
Confirmed staff did not have resident's medical information readily available, did not administer prescribed medications, did not follow care plans, and left residents unsupervised.
  • § 87411(a)
  • § 87465(a)(5)
  • § 1569.618(b)(3)
03 Jun 2021
Substantiated complaint allegation of resident dissatisfaction and desire to leave based on available evidence.
  • § 87506(a)
27 Apr 2021
Confirmed allegation of improper medication storage in resident's bedroom.
  • § 87465(h)(2)
06 Apr 2021
Confirmed unqualified staff administering insulin, maintained comfortable temperature, unsanitary kitchen allegation unsubstantiated, lack of staff care allegation substantiated.
  • § 87628(a)
  • § 87411(a)
06 Apr 2021
Confirmed insufficient staffing contributed to residents developing pressure injuries, but found allegations about a staff member confronting a resident to be false.
  • § 87625(b)(7)
30 Mar 2021
- Confirmed an allegation of improper handling of medication.
30 Mar 2021
Confirmed medication error, unsubstantiated lack of fall report, and unsubstantiated phone answer complaint.
  • § 87465(c)
26 Mar 2021
Confirmed failure to respond to resident's call for assistance after a fall, resulting in hospitalization.
  • § 87411(a)
23 Mar 2021
Identified incomplete medication administration record, posing potential health and safety risk to resident.
  • §
23 Mar 2021
Confirmed allegation of improper medication management for a resident in care. Excess medications found on site, posing health and safety risks.
  • § 87411(a)
08 Mar 2021
Identified health and safety concerns were not observed during the visit.
02 Mar 2021
Found a violation for having a locked front door which is a risk to residents' health and safety in case of an emergency.
  • §
26 Feb 2021
Interviews and document reviews revealed no evidence to support the allegations of inadequate care for residents.
25 Feb 2021
Investigated the allegation of a staff member calling a resident a name; determined insufficient evidence to confirm it occurred.
23 Feb 2021
Confirmed that the dishwasher's purifier tank stopped working resulting in old food stuck to dishes, substantiating the allegation.
  • § 87555(b)29
23 Feb 2021
Confirmed allegations regarding medication administration, staffing levels, and call button response times.
  • § 87411(a)
  • § 87465(c)(2)
28 Jan 2021
Confirmed staff did not allow visitation for a resident receiving end-of-life care, but the presence of an Ombudsman poster in the facility could not be conclusively determined.
  • § 87468.1(a)(11)
26 Jan 2021
Confirmed immediate risk to resident's health and safety due to lack of oxygen after power outage.
  • § 87611(1)(e)
26 Jan 2021
Confirmed that staff did not neglect residents' needs and did not verbally abuse residents.
19 Dec 2020
Found that the allegation of insufficient cleaning in the resident's room could not be proven.
22 Jul 2020
Confirmed allegation of residents unable to leave rooms, socialize, or engage in activities during COVID-19 pandemic. Residents following CDC and county guidelines for safety.
11 Mar 2020
Investigated an allegation of staff harassment against a resident, finding it unfounded as no evidence supported claims of rumor spreading or unjust eviction notices. Conducted interviews and reviewed documents, confirming valid reasons for eviction notices given to the resident.
05 Feb 2020
Found no evidence to support allegations of staff threatening residents or lack of food. Gas leak in a portion of the building required temporary gas shutoff for repairs.
05 Feb 2020
Investigated allegations of rough handling and inappropriate language toward residents as well as cleanliness; determined that there was insufficient evidence to confirm these claims.
29 Jan 2020
Confirmed an illegal eviction allegation and determined an unproven verbal altercation allegation.
  • § 87224(b)
29 Jan 2020
Investigated allegations of staff yelling at a resident and not treating the resident with respect; both were unsubstantiated due to lack of evidence supporting the claims.
24 Jan 2020
Determined that the complaint was unfounded, as the allegation was false, could not have happened, and the license was closed at the time of the complaint.
11 Dec 2019
Confirmed that a resident eviction notice did not meet all required elements according to regulations.
  • § 1569.682(a)(2)
07 Nov 2019
Inspection found the facility met all health and safety requirements for licensure.
07 Nov 2019
Reviewed recent Incident Reports related to a medical emergency involving a resident who passed out and vomited, prompting transport to a hospital, following up on the situation and subsequent return to the facility.
07 Nov 2019
Reviewed recent Incident Reports involving a resident who exhibited elevated blood pressure and verbal aggression towards staff, prompting involvement of the Fire Department.

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