Pricing ranges from
$5,371 – 6,982/month
  1. Home
  2. Assisted Living
  3. California
  4. Pasadena

Pasadena Villa Senior Living

1811 North Raymond Avenue, Pasadena, CA 91103, USA
4.0 · 1 reviews
  • Assisted living
For pricing and availability(510) 508-4507

Pricing

$5,371+/moSemi-privateAssisted Living
$6,445+/mo1 BedroomAssisted Living
$6,982+/moStudioAssisted Living

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions
  • Restaurant-style dining

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation

Common areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips

4.00 · 1 review

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1

  • Care

    4.0

  • Staff

    4.0

  • Meals

    3.8

  • Building

    4.2

  • Value

    3.8

About Pasadena Villa Senior Living

Pasadena Villa Senior Living provides a warm and inviting environment for seniors looking for assisted living and memory care services. With a focus on personalized care and maintaining independence, residents can feel at home while receiving the support and assistance they need. The team at Pasadena Villa Senior Living is dedicated to creating a comfortable and safe space where residents can thrive and enjoy their golden years.

The care home offers various amenities and services to cater to the unique needs of each resident. From delicious meals prepared by skilled chefs to engaging activities and outings, there is something for everyone to enjoy at Pasadena Villa Senior Living. The staff is trained to provide compassionate care and support, ensuring that residents feel valued and respected at all times.

The cozy and well-maintained living spaces at Pasadena Villa Senior Living are designed to promote relaxation and comfort. Whether residents are looking to socialize with others or enjoy some quiet time alone, they can find the perfect spot to do so within the community. With a focus on creating a welcoming and inclusive environment, residents can feel right at home from the moment they arrive.

At Pasadena Villa Senior Living, residents can expect to receive personalized care that meets their individual needs and preferences. From assistance with daily tasks to medication management and specialized memory care services, the team goes above and beyond to ensure that each resident receives the support they need to thrive. With a commitment to promoting overall well-being and quality of life, Pasadena Villa Senior Living is a trusted choice for seniors seeking a safe and nurturing care home environment.

People often ask...

State of California Inspection Reports

136

Inspections

21

Type A Citations

53

Type B Citations

4

Years of reports

03 Sept 2024
Investigated allegations regarding staff misconduct, including pushing a resident from a wheelchair, locking a resident in a room, and not safeguarding personal belongings; determined insufficient evidence to support the claims, and allegations remained unsubstantiated.
23 Aug 2024
Reviewed an allegation of a physical altercation between residents, but did not find enough evidence to prove it occurred. Residents and staff denied the allegation, with staff members stating they intervene immediately in such situations.
23 Aug 2024
Identified deficiencies in the air conditioning system and ice machine at the dining area.
  • § 87303(a)
26 Jul 2024
Investigated allegations regarding resident care and facility conditions, but insufficient evidence to support the claims. Staff denied allegations, residents reported adequate care, and records showed maintenance of necessary supplies.
26 Jul 2024
Identified deficiencies in the water temperature and pressure in the community shower rooms during the visit. Residents reported only having access to cold water.
  • § 87303(e)(2)
10 May 2024
Identified inconsistent statements regarding injuries and medical transportation, resident without room due to roommate conflict, and unreported physical altercation involving staff. No health or safety concerns observed during the visit.
  • § 87207
  • § 87211(a)(1)
  • § 87468.1(a)(3)
09 May 2024
Reviewed an allegation that a resident sustained an injury with maggots in the wound while in care. Although there were reports of the resident's self-neglect and hospitalizations, evidence did not support that the facility was responsible for the injury, resulting in the conclusion that the allegation was unsubstantiated.
30 Apr 2024
Investigated allegations of residents being left in soiled clothing and not adequately fed were not proven with enough evidence.
05 Apr 2024
Identified various areas of compliance and non-compliance during the inspection.
  • § 87412(d)
  • § 87303(e)(2)
  • § 87303(e)(6)
04 Apr 2024
Confirmed failure to seek timely medical attention for resident's wounds.
  • § 87465(a)(2)
28 Mar 2024
Interviews and file review did not provide enough evidence to support the allegations of staff mistreatment or theft of residents' belongings at the facility.
19 Mar 2024
Observed a deficiency during a visit related to a resident's death, which is pending autopsy results.
  • § 87506(a)
14 Mar 2024
Investigated an allegation that staff did not prevent one resident from hitting another; found no concrete evidence supporting the claim, though staff acted quickly to ensure no major injuries occurred.
07 Mar 2024
Reviewed the allegations that staff were unaware of a resident's whereabouts and failed to follow reporting requirements, finding insufficient evidence to support these claims.
23 Feb 2024
Investigated an allegation that a staff member handled a resident roughly, but found insufficient evidence to confirm the claim.
30 Jan 2024
Investigated revealed that a resident left the facility without permission and was found in a hospital the next day.
29 Jan 2024
Investigated allegations of inadequate hot water, unavailable menus, unclean showers, insufficient laundry service, and lack of housekeeping; determined insufficient evidence to confirm or deny these claims.
16 Jan 2024
Substantiated an allegation of a resident eloping from the facility, while another allegation of a resident being abandoned at the hospital was unsubstantiated.
  • § 87468.2(a)(4)
12 Jan 2024
Observed unsanitary conditions in the soda machine dispenser spout during a recent visit.
  • § 87303(a)
12 Jan 2024
Confirmed inadequate pest control measures, identified tripping hazards, and acknowledged broken furniture. Food supply adequacy and washing machines maintenance were found to be adequate. Housekeeping assistance allegations were unsubstantiated.
  • § 87303(a)
  • § 87555(b)(27)
09 Jan 2024
Reviewed complaints about cleanliness of showers, laundry and housekeeping services, availability of hot water, and menu access; found no significant evidence to support claims of non-compliance.
05 Jan 2024
Investigated alleged altercation between residents; no conclusive evidence found to support the allegation.
05 Jan 2024
Investigated allegations of inadequate toileting, hygiene, and timely assistance in resident care; determined insufficient evidence to prove these claims, with staff and police observations indicating residents received appropriate care and assistance.
05 Jan 2024
investigated complaint alleging inadequate supervision leading to a resident altercation but found insufficient evidence to confirm or deny the incident.
04 Jan 2024
Investigated an allegation regarding language barriers in staff communication with residents; found insufficient evidence to confirm or deny the claims, as most residents reported effective communication with staff using various methods like translation tools.
04 Jan 2024
Confirmed that staff responded to resident calls in a timely manner but substantiated allegations of night staff not attending to residents.
  • § 87415(a)
21 Dec 2023
Confirmed allegations of staff not providing prescribed medication and staff not ensuring a resident had oxygen.
  • § 87618(b)(3)
21 Dec 2023
Identified deficiencies during a visit, revealing that staff lacked access to certain incident reports related to a resident's hospital admission in December 2023.
  • § 87211(a)(1)
12 Dec 2023
Determined no conclusive evidence to support allegations of privacy violation, inappropriate staff behavior, harassment, lack of resident protection, inadequate supervision, theft of personal belongings, or insufficient, non-nutritious meals.
07 Dec 2023
Found allegations of staff stealing money from a resident could not be proven, as conflicting statements and lack of evidence made substantiation difficult.
30 Nov 2023
Confirmed lack of supervision resulting in resident injury, leading to immediate civil penalties issued. Insufficient evidence found for failure to seek timely medical treatment for another resident.
  • § 87411(a)
30 Nov 2023
Reviewed the allegation that a resident was illegally evicted, but lacked sufficient evidence to confirm a violation.
30 Nov 2023
Investigated allegations of lice outbreak, bathing needs not met, and resident threats. Results did not substantiate the allegations.
13 Nov 2023
Reviewed allegations that staff did not ensure a resident was clothed, fed, or checked on during the night; determined insufficient evidence to prove these claims as staff attempted to assist the resident, who was non-compliant.
02 Nov 2023
Reviewed multiple allegations at a care facility, finding most unsubstantiated, yet confirmed issues with inconsistent hot water supply.
  • § 87303(e)(2)
20 Oct 2023
Confirmed that allegations related to a call light button and staff treatment of residents were not substantiated during the visit.
18 Oct 2023
Discussed high volume of complaints reported, appropriate resident placement, number of DHS residents, participation in Technical Support Program, resident meetings on when to call 911, training staff to communicate with residents, eviction procedures, and substantiated complaints.
10 Oct 2023
Confirmed allegation of staff not providing medication and proper care to resident, resulting in untreated pain and medical deterioration.
  • § 87465(c)(2)
03 Oct 2023
Reviewed allegations of assault at the facility, but could not find enough evidence to confirm or deny the incident.
14 Sept 2023
Confirmed allegations were investigated and found to be unsubstantiated after interviews and document reviews.
12 Sept 2023
Reviewed an allegation of staff non-compliance with infection control practices, but found no evidence of health and safety risks at the facility.
12 Sept 2023
Investigated the allegation that staff failed to provide adequate supervision, leading to a resident leaving the premises unassisted, and found insufficient evidence to support the claim. Determined that staff maintained appropriate supervision levels and performed required reporting related to the incident.
12 Sept 2023
Confirmed broken call buttons. Staff respond promtly. Food service is adequate, with nutritional meals provided. Staff intervention for resident behaviors varied. Residents' needs met, but some residents report significant delays in care.
  • § 87303(i)(1)
31 Aug 2023
Investigated an allegation regarding staff not safeguarding residents' personal belongings; found insufficient evidence to prove the allegation either way.
31 Aug 2023
Investigated allegations of staff not providing medical attention, refusing residents breakfast, not supplying towels for showers, mistreating residents, and taking a resident's debit card, but found insufficient evidence to support these claims.
25 Aug 2023
Reviewed various allegations regarding cleanliness, hygiene supplies, dietary restrictions, resident records, food quality, staff training, and use of universal precautions; determined all lacked sufficient evidence to support the claims.
25 Aug 2023
Investigated several allegations, including neglecting soiled residents, poor food quality, lack of shower assistance, unclean clothing and linens, malfunctioning call buttons, improperly disposed urine containers, and disrespectful staff. Determined that there was insufficient evidence to substantiate any of the allegations.
21 Aug 2023
Investigated allegations of improper hospice placement and inadequate care for a resident; determined insufficient evidence to confirm either claim.
18 Aug 2023
Reviewed allegations of retaliation against a resident, delayed medical attention, and failure to notify a resident's representative; determined insufficient evidence to support these claims.
17 Aug 2023
Confirmed inadequate overnight caregiver coverage and extended periods of residents being left soiled in urine and vomit. Insufficient evidence found regarding staff not meeting residents' hygiene needs.
  • § 87625(b)
  • § 87411(a)
04 Aug 2023
Found staff provided adequate food and timely assistance to residents, but could not fully confirm allegations.
03 Aug 2023
Determined that a reported assault by one resident on another occurred but lacked sufficient evidence to conclude staff failed to prevent it. Staff and resident interviews indicated efforts were made to manage and de-escalate the situation promptly.
25 Jul 2023
Confirmed staff treated residents disrespectfully and lacked required qualifications. No evidence of staff negligence in response to resident calls or unsanitary conditions.
  • § 87411(c)(1)
  • § 87468.1(a)(1)
  • § 87411(c)
18 Jul 2023
Investigated allegations of insufficient supervision and inappropriate staff-resident communication; found insufficient evidence to support claims, with most residents and staff denying the issues.
14 Jul 2023
Investigated allegation of staff providing medical care to residents of the facility with a probationary license, but evidence did not support the claim.
07 Jul 2023
Confirmed illegal eviction allegation unsubstantiated. Resident issued eviction notice for breaking house rules and not paying rent. Insufficient evidence to prove allegation true.
30 Jun 2023
Investigated an allegation of lack of supervision resulting in a resident altercation and found insufficient evidence to prove the claim, as staff intervened promptly and effectively during the incidents.
29 Jun 2023
Observed deficiencies in signal system and sanitary conditions during the inspection.
  • § 87303(a)
  • § 87303(i)(1)
28 Jun 2023
Reviewed allegations of staff failing to prevent resident altercations, illegal eviction, and lack of dignity in treatment, but found insufficient evidence to prove violations occurred.
23 Jun 2023
Investigated allegations revealed insufficient evidence to support claims of a resident developing multiple pressure injuries, inadequate infection control, retaining a resident needing a higher level of care, and inadequate wound care. Allegations determined to be unsubstantiated after reviewing documentation and conducting interviews with staff, residents, and a physician.
06 Jun 2023
Found no evidence to prove or disprove the allegation that staff failed to notify a resident's authorized representative of the resident going missing.
16 May 2023
Confirmed unlawful eviction of a resident living in care.
  • § 87224(a)
16 May 2023
Investigated allegation of residents needing higher level of care but found insufficient evidence to support the claim.
11 May 2023
Reviewed the allegation of financial abuse by staff towards a resident, but found insufficient evidence to prove or disprove the claim.
05 May 2023
Investigated the allegation that facility staff mishandled residents' food items; found insufficient evidence to support the claim, rendering it unsubstantiated.
04 May 2023
Investigated an allegation that a resident wasn't receiving their mail and found insufficient evidence to confirm or refute the claim, with staff and most residents stating that mail was properly distributed.
04 May 2023
Reviewed an allegation that staff failed to provide a safe and comfortable environment for a resident; lacked sufficient evidence to prove whether the claims occurred.
24 Apr 2023
Investigated an allegation that a resident hit another resident with a chair, resulting in minor injury, but lacked sufficient evidence to confirm the claims.
22 Apr 2023
Identified multiple health and safety concerns during an annual visit, including unsanitary conditions in the kitchen, mold growth, and improper water temperatures. Incomplete staff documentation and missing resident agreements were also noted.
  • § 1569.69(a)(1)
  • § 87303(a)
  • § 87303(e)(5)
  • § 87458(b)(1)
  • § 87412(b)(2)
  • § 87411(f)
  • § 87303(f)(1)
  • § 87555(b)(28)
  • § 87555(b)(27)
  • § 87303(e)(2)
  • § 87507(c)
28 Mar 2023
Found no evidence to support allegations regarding staff not cleaning residents' rooms, not doing laundry timely, or not providing enough linens.
27 Mar 2023
Reviewed allegations of call light absence, unmet needs, lack of dignity in treatment, and staff retaliation; no conclusive evidence found.
23 Mar 2023
Allegations regarding food service, dietary needs, toileting assistance, response to calls, and water provision were investigated, but no evidence was found to support the claims. Residents and staff interviews indicated that the allegations were unsubstantiated.
21 Mar 2023
Investigated inappropriate interactions between staff and resident, found allegations to be unfounded. Residents and staff denied knowledge of any inappropriate behavior.
21 Mar 2023
Reviewed allegations of staff retaliation against a resident, indoor smoking near oxygen use, and privacy violations during phone calls; insufficient evidence found to support these claims.
16 Mar 2023
Investigated allegations of staff failing to intervene in a confrontation between residents, not ensuring resident privacy, and threatening residents with eviction were not substantiated. Staff stated they intervene in altercations, respect resident privacy, and do not threaten eviction.
14 Mar 2023
Investigated allegations of disrepair in resident call buttons, unmet laundry and showering needs, a faulty dryer, and unfulfilled bedding needs, but lacked sufficient evidence to confirm these claims occurred.
10 Mar 2023
Substantiated findings were made regarding staff not providing assistance with activities of daily living and not observing changes in a resident's health, resulting in severe pain and discomfort.
  • § 87459(a)(5)
  • § 87466
07 Mar 2023
Investigated the allegation of inadequate supervision resulting in a resident wandering away; found insufficient evidence to confirm or deny the claim.
02 Mar 2023
Investigated multiple allegations, including pressure injuries, infection control, level of care, and wound care. No evidence found to prove or disprove the allegations. No citations or deficiencies noted.
02 Mar 2023
Investigated an allegation that staff did not supervise a resident properly, resulting in the resident wandering away, and found insufficient evidence to prove it occurred, as the resident was documented to have permission to leave unassisted.
16 Feb 2023
Investigated allegations included inadequate staffing, unmet toileting needs, improper use of a hoyer lift, unsanitary conditions, and uncomfortable temperatures, but inspection found no substantial evidence to support any of these claims.
14 Feb 2023
Confirmed allegations of poor food quality being served to residents based on observations and interviews.
  • § 87555(b)(8)
10 Feb 2023
Found that a tree branch fell on a resident, but staff quickly called paramedics and no serious injury occurred; determined that the tree appeared healthy before it fell, and no new medical conditions were diagnosed that required medication.
20 Dec 2022
Confirmed improper maintenance of handicap door activation switch, resulting in door malfunction for residents.
  • § 87303(a)
21 Oct 2022
Not wearing face coverings/masks during work was observed during the inspection, posing a health and safety risk.
  • §
20 Oct 2022
Reviewed allegations of no hot water, poor food quality, disregard for religious dietary practices, and cold meal service; found insufficient evidence to substantiate claims, with residents and staff unable to corroborate issues.
23 Sept 2022
Found that allegations regarding inadequate shower assistance, lack of housekeeping services, unmet dietary needs, irregular laundry services, and odors from incontinence were unsubstantiated due to lack of evidence. Residents indicated satisfaction with services provided, and staff confirmed compliance with schedules and dietary requirements.
13 Sept 2022
Investigated the allegation that staff did not safeguard a resident's funds; found insufficient evidence to prove the claim, as interviews and record reviews did not support the allegation.
13 Sept 2022
The investigation of allegations regarding pests, cleanliness, and laundry services in the facility could not ascertain a violation due to insufficient supportive evidence. Residents and staff reported no issues with pests, cleanliness, and laundry services, corroborating with observations during the facility tour.
25 Aug 2022
Confirmed that facility doors were too heavy for wheelchair-bound residents to open and that residents' soiled linen was not changed timely.
  • § 87468.1(a)(2)
  • § 87468.2(a)(14)
18 Aug 2022
Investigated allegations of neglect, lack of supervision, lack of care, and personal rights were not substantiated during the inspection.
18 Aug 2022
Investigated allegations of financial abuse and failure to report to agencies were found to be unsubstantiated. Residents had outstanding balances for their care.
04 Aug 2022
Confirmed allegations of medication mishandling were found to be unsubstantiated after interviews with staff and residents revealed proper medication administration procedures in place.
04 Aug 2022
Investigated claims of retaliation and unmet needs regarding air conditioning temperature settings; found insufficient evidence to prove or disprove the allegations.
27 Jul 2022
Conducted an unannounced visit, discovered failure to report an incident as required by regulations.
  • §
27 Jul 2022
Allegations regarding resident access to marijuana and alcohol while in care were investigated during a 10-day visit. The allegations were unsubstantiated based on interviews and document review.
13 Jul 2022
Investigated allegations that staff failed to assist with showers, provide housekeeping, meet dietary needs, provide regular laundry services, and maintain an odor-free environment. Found no preponderance of evidence to prove these alleged violations occurred.
06 Jul 2022
Identified recommendations for improving infection control measures and staff training during a recent visit to the senior living facility.
06 Jul 2022
Investigated an allegation that residents engaged in an altercation; found insufficient evidence to prove physical contact occurred, with both residents and video footage indicating a verbal argument only.
20 May 2022
Confirmed that staff were not responding to residents' call lights during the night shift, with issues initially traced to a caregiver who was later no longer with the facility. Subsequent interviews and tests indicated that the response times had improved significantly.
  • § 87415(a)(2)
18 May 2022
Found allegations of a resident smoking around an oxygen tank and a shortage of towels to be true, while another allegation regarding laundry not being done was not proven.
  • § 87307(a)(3)
  • § 87618(b)(3)
07 Apr 2022
Confirmed allegation of staff failing to prevent resident from leaving facility, posing safety risk. Surveillance system in place but lack of supervision in early hours cited as issue.
  • § 87101(c)(3)
07 Apr 2022
Investigated allegation of insufficient supervision leading to a resident altercation; determined insufficient evidence to confirm supervision inadequacy.
30 Mar 2022
Confirmed physical altercations between residents, with staff intervention, but not enough evidence to prove the alleged violations.
29 Mar 2022
Identified violations during the inspection included issues with hot water temperatures, missing medication, unsanitary resident rooms, missing skid mats in showers, broken furniture, and disrepair in outdoor areas.
  • §
  • §
  • §
  • §
  • §
  • §
11 Mar 2022
Confirmed resident eloped from facility and was found by law enforcement. Unsubstantiated that facility did not report resident missing.
  • § 87101(c)(3)
08 Mar 2022
Investigated a complaint regarding eviction procedures due to unpaid rent; confirmed resident paid overdue rent and current month, leading to the rescinding of the eviction notice. Lacking sufficient evidence to determine if eviction procedure violation occurred.
16 Feb 2022
Confirmed that the facility did not meet standards for wheelchair accessibility. Residents reported difficulties with heavy doors causing their wheelchairs to get stuck.
  • § 87468.2(a)(14)
01 Feb 2022
Discovered failure to update client's plan as required, posing potential health and safety risk.
  • §
01 Feb 2022
Investigated allegations that staff restrained a resident, threatened their life, and attempted to steal money, but insufficient evidence found to support these claims.
22 Dec 2021
Investigated an allegation of financial abuse against a resident, but found insufficient evidence to support the claim. Concluded that without more concrete details or bank statements, the allegation could not be proven.
14 Dec 2021
Investigated the allegation that staff did not prevent a physical altercation between two residents; found insufficient evidence to prove or disprove the claim, deeming it unsubstantiated.
02 Dec 2021
Reviewed allegations of staff misconduct, including taking a resident's phone, preventing communication with family, neglecting resident needs, and emotional abuse; determined there was insufficient evidence to substantiate the claims.
23 Nov 2021
Reviewed allegations that staff neglected a resident and failed to notice a change in the resident's condition; found insufficient evidence to prove or disprove these claims, resulting in them being unsubstantiated.
20 Oct 2021
Interviews and records reviewed did not support the allegation that staff were not administering medication in a timely manner. Residents confirmed they received their medication on time, and staff stated they followed a schedule for medication administration.
19 Oct 2021
Reviewed files of multiple residents during an unannounced visit to ensure compliance with regulations.
06 Oct 2021
Identified deficiencies in resident assessment procedures and failure to update care plans, leading to resident misconduct and eviction from the facility.
  • § 87455
  • §
06 Oct 2021
Found insufficient evidence to support claims of false training certificates and lack of required training for staff at the facility.
21 Sept 2021
Found insufficient evidence to confirm an allegation of sexual abuse.
01 Sept 2021
Confirmed allegation of residents smoking marijuana on the premises, but found insufficient evidence to support allegations of medication mismanagement.
  • § 87468.1(a)(2)
01 Sept 2021
Confirmed allegations of medication mismanagement, inadequate staffing, and presence of marijuana odor in the facility.
  • § 87468.1(a)(2)
  • § 87468.2(a)(4)
  • § 87468.2(a)(4)
11 Aug 2021
Confirmed illegal eviction allegation, with evidence showing a resident was improperly served an eviction notice without updated documentation on their current behavior incidents.
  • § 87463(a)
  • § 1568.683(a)
03 Aug 2021
Confirmed allegation of resident leaving facility unassisted, posing a safety risk due to inability to provide necessary care and supervision.
  • § 87464(f)(1)
30 Jul 2021
Investigated allegations of a resident not receiving a necessary hospital bed and a non-functional call light; determined insufficient evidence to prove these issues occurred, as medical equipment was provided, and the call light was functional.
07 Jul 2021
Confirmed illegal eviction occurred due to lack of evidence for verbal abuse and the resident's right to refuse medication, with deficiencies identified in the facility’s procedures.
07 Jul 2021
Discovered lack of proper clearance for staff member hired.
  • § 1569.17(b)
23 Jun 2021
Unsubstantiated allegation of facility temperature being too hot due to Air Conditioning not working properly. Residents and staff interviews confirmed comfortable temperature levels.
10 Jun 2021
Investigated allegations of an inappropriate evacuation plan and improper resident evacuation, but found insufficient evidence to support these claims, leading to an unsubstantiated conclusion regarding both allegations.
09 Jun 2021
Found no safety hazards, residents and staff reported no disrepair in the facility or failure to provide documents. Allegations were unsubstantiated.
02 Jun 2021
Substantiated complaint of illegal eviction and verbal abuse towards staff. Outdated service plan for resident's non-compliance with medication.
  • § 87224(a)(4)
  • § 87463(a)
26 May 2021
Confirmed multiple complaints received since the facility's licensure date.
26 May 2021
Investigated allegations that staff did not protect one resident from another and did not safeguard personal items, including incontinence supplies. Determined there was insufficient evidence to prove either allegation occurred.
21 Apr 2021
Confirmed that no evidence of resident intimidation was found but substantiated the allegation related to lack of overnight diaper checks.
  • § 87625(b)(2)
02 Sept 2020
Investigated multiple allegations made against the facility, but found all allegations to be unsubstantiated based on interviews with residents and staff.
11 Mar 2020
Confirmed compliance with regulations during an inspection of a facility for elderly residents.
21 Feb 2020
Confirmed understanding of regulations, policies, and requirements during inspection.

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