Pacifica Senior Living Oakland Heights

2361 East 29th Street, Oakland, CA 94606, USA
  • Independent living
  • Assisted living
  • Memory care
  • Skilled nursing
For pricing and availability(510) 508-4507

Pricing

Amenities

Healthcare services

  • Medication management
  • Physical therapy
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing
  • Coordination with health care providers
  • Hospice waiver
  • Diabetes care
  • Accept incoming residents on hospice
  • Rehabilitation program
  • Administer insulin injections

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing
  • Same day assessments

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi

Memory care community services

  • Mild cognitive impairment
  • Specialized memory care programming
  • Dementia waiver
  • Parkinson's care
  • Care with behavioral issues

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation
  • Transportation arrangement (medical)
  • Transportation to doctors appointments

Common areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon
  • Outdoor patio

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination
  • Family education and support services

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips
  • Continuing learning programs

4.19 · 174 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Care

    4.2
  • Staff

    4.2
  • Meals

    4.0
  • Building

    4.3
  • Value

    3.9

About Pacifica Senior Living Oakland Heights

Pacifica Senior Living Oakland Heights offers a full continuum of care for seniors in Oakland, California. The community provides Independent Living, Assisted Living, and Memory Care in a comfortable and pet-friendly setting. Residents can choose from various living options, including cottages, condos, and suites in different layouts, ranging from studio to four-bedroom accommodations. Located conveniently near downtown Oakland and the Robert W. Crown Memorial State Beach, residents have easy access to local attractions such as the Oakland Zoo, the Oakland Museum of California, Jack London Square, and Lake Merritt.

The Independent Living program at Pacifica Senior Living Oakland Heights offers a community of friends and a comfortable space for residents to enjoy their golden years. For those who need additional support, the Assisted Living program provides daily assistance to help residents focus on what truly matters. The Memory Care program is designed to support residents with Alzheimer's and dementia, allowing them to live a stimulating life with as much independence as possible.

One of the unique features of Pacifica Senior Living Oakland Heights is its full continuum of care services, including Independent Living, Assisted Living, and Memory Care. This means that residents can age in place and receive the necessary care as their needs change over time. The community offers a perfect balance of independence and assistance, helping residents manage their daily activities with dignity and ease.

Pacifica Senior Living Oakland Heights prides itself on providing a wide range of services and amenities to make residents' lives enjoyable, fulfilling, and worry-free. The staff is dedicated to creating a rich and fulfilling lifestyle for seniors, prioritizing their dignity and well-being. With personalized care plans and life-enhancing amenities, residents can live life on their own terms while receiving the assistance and encouragement they need. Visit Pacifica Senior Living Oakland Heights for a tour and experience the warmth and care that the community provides.

People often ask...

State of California Inspection Reports

79

Inspections

9

Type A Citations

41

Type B Citations

5

Years of reports

23 Aug 2024
Investigated a complaint about disrepaired walkways, found to be false; sidewalks were in good repair, with no reasonable basis for the claim.
23 Aug 2024
Investigated the allegation of pests and found it unsubstantiated, as no pests were observed and routine pest management services were in place.
16 Jul 2024
Identified deficiencies in medication storage and hot water temperature during the inspection.
  • § 87303(2)
  • § 87465(h)(5)
19 Jun 2024
Investigated unlawful eviction allegation; complaint false.
30 Apr 2024
Investigated an allegation of neglect in care for a resident with schizophrenia and found no sufficient evidence to support the claim, deeming it unsubstantiated.
04 Apr 2024
Investigated allegations of resident abuse and neglect, including unexplained bruises, dehydration, multiple fractures, and failure to observe changes in condition; determined there was insufficient evidence to prove or disprove these claims.
20 Dec 2023
Found elevator in disrepair and staff did not keep facility pest-free.
20 Dec 2023
Investigated an allegation of illegal eviction; determined the allegation to be unsubstantiated, with insufficient evidence to confirm if a violation occurred.
08 Sept 2023
Investigated a complaint regarding lack of supervision leading to resident altercations during meal times; found the claim unsubstantiated as there was insufficient evidence to support or refute the allegation.
29 Aug 2023
Investigated the allegation that staff failed to prevent bed bugs in a resident's room; however, insufficient evidence was found to support this claim.
25 Aug 2023
Confirmed allegations of facility being in disrepair, residents left in soiled diapers, and staff not cleaning residents' rooms were unsubstantiated.
10 Aug 2023
Investigated complaints. Some allegations could not be proven. Weight loss, elevator issue, and resident bruise discussed.
02 Aug 2023
Investigated allegations that staff did not ensure both facility gates were operational and did not fix a flooded residence. Found these allegations unsubstantiated due to lack of sufficient evidence.
02 Aug 2023
Investigated a complaint about pests in a unit; found no evidence of bed bugs, and the resident reported no further issues.
13 Jul 2023
Conducted a Health & Safety inspection following a priority 1 complaint. No deficiencies were cited during the visit.
13 Jul 2023
Conducted inspection, reviewed records, no deficiencies cited. Met with staff and residents.
12 May 2023
Investigated the allegation of mold and failure to provide a safe and comfortable environment for residents and found it unsubstantiated due to a lack of sufficient evidence.
24 Feb 2023
Found allegations of staffing shortages, maintenance issues, pests, fire drill deficiencies, and unsanitary conditions in the facility.
  • § 87705(l)(8)
  • § 87303(a)
  • § 87411(a)
  • § 87303(a)
24 Feb 2023
Confirmed that the allegations of extended response times to call buttons and inadequate heating were unsubstantiated.
  • § 1569.269(a)(5)
24 Feb 2023
Identified failure to maintain staff files upon request during a regulatory inspection, with a deficiency noted and discussed with personnel.
  • § 87412
15 Feb 2023
Confirmed a washing machine was out of order during the inspection.
  • § 87303(a)
19 Jan 2023
Confirmed presence of pests in various areas and cited for corrective action.
  • § 87555(b)(27)
17 Jan 2023
Found allegations of medication mismanagement, inappropriate staff behavior, lack of resident supervision, and language communication barriers unsubstantiated.
17 Jan 2023
Investigated allegations of rodent activity in the kitchen, reviewed pest control records, and interviewed staff, finding no evidence of rodents present.
28 Dec 2022
Investigated an unannounced visit on 12/28/2022, concerning a complaint from a previous investigation, and confirmed that required documents requested on 7/7/2020 had not been received by 11/9/2020, resulting in a regulatory deficiency. Conducted an exit interview and discussed the findings.
  • § 87755
28 Dec 2022
Confirmed allegations of staff failing to seek timely medical attention for a resident after a fall. Staff did not call emergency services in a timely manner.
  • § 87465(g)
13 Dec 2022
Visited assisted living facility, all residents from another facility are safe and comfortable in new surroundings. No health or safety concerns identified.
29 Nov 2022
Investigated an allegation that staff was unaware of a resident's DNR status, and found it unfounded, as evidence showed the staff was aware and acted appropriately.
29 Nov 2022
Found insufficient evidence to support the allegations of improper care and cleanliness at the facility.
13 Oct 2022
Investigated allegations of financial abuse and obstructed family communication, found them to be unfounded.
30 Aug 2022
Confirmed lack of active certified Administrator, key fobs in disrepair, fire alarm system functioning properly, and trash disposal being maintained adequately.
  • § 87405(a)
  • § 87303(a)
30 Aug 2022
Confirmed lack of qualifications for former staff member but did not find evidence of inadequate resident supervision or facility disrepair.
  • § 87405(a)
25 Jul 2022
Reviewed allegations regarding staff response times to call buttons and malfunctioning call systems; identified no preponderance of evidence to support these claims. Investigated medication management and staffing concerns; confirmed delays in response times due to system issues.
  • § 87468.2(4)
01 Jul 2022
No deficiencies cited during the visit, all areas of the facility were found to be in compliance with health and safety regulations.
16 Jun 2022
Interviews and record review showed no clear evidence to prove or disprove the allegation of improper care for the resident.
02 Jun 2022
Confirmed inadequate security measures for residents due to malfunctioning doors at the facility.
  • § 87303(a)
12 May 2022
No deficiencies were cited during the inspection. All infection control measures were found to be in compliance with regulations.
27 Apr 2022
LPAs investigated an allegation regarding COVID protocols at the facility but were unable to prove the violation.
26 Apr 2022
Confirmed multiple allegations of neglect in wound care, diaper changing, and resident repositioning.
  • § 87468.2(a)(4)
  • § 87411(c)(3)
  • § 87464(f)(4)
26 Apr 2022
Found that the facility did not provide a safe environment for residents, including issues with exterior doors and elevator function.
  • § 87307(d)(2)
14 Apr 2022
Investigated allegation of neglect regarding wound care for a resident, and determined insufficient evidence to confirm or refute the claim.
22 Mar 2022
Confirmed allegation of vermin and missed shower schedules through interviews and records.
  • § 87555(b)(27)
16 Mar 2022
Confirmed deficiency related to elevator malfunction at the facility.
  • § 87303(a)
10 Mar 2022
Confirmed unfounded allegation of an administrator not being present at the facility.
02 Feb 2022
Investigated allegations of non-compliance with COVID-19 protocols and facility disrepair; found insufficient evidence to support claims, resulting in both allegations being unsubstantiated.
06 Jan 2022
Confirmed that exterior doors were not functioning properly at the facility during the inspection.
  • § 87303(a)
04 Jan 2022
Found that the allegation of facility staff failing to maintain a comfortable temperature was unsubstantiated. Residents were provided with heaters and blankets during a brief planned power shut-off to fix electrical issues.
06 Dec 2021
Found alleged violations regarding resident assessment and elevator disrepair to be unsubstantiated. Additionally, allegations of pests and bed bugs were unable to be proven.
04 Nov 2021
Inspection found no deficiencies at the facility.
11 Oct 2021
Identified deficiencies in relation to hot water temperatures and blocked exit door during a health and safety check.
  • §
  • §
18 Aug 2021
Found unannounced deficiencies related to protruding cables and unsafe placement of materials near an operational generator, confirming a safety violation in the facility.
  • § 87303(a)
02 Jun 2021
LPAs identified deficiencies in care during their inspection and met with staff to discuss necessary improvements.
29 Apr 2021
Confirmed allegations about inoperable gate and emergency procedures, but did not substantiate claims about fire drills.
  • § 87303(a)
25 Mar 2021
Identified changes in resident care needs and discrepancies in staff associations, resulting in technical violations.
24 Mar 2021
Confirmed mishandling of resident's money and failure to adhere to COVID-19 infection control protocols, while allegations of medication administration, dietary needs, waste disposal, staff clearance, and notification of condition changes were found to be unsubstantiated.
  • § 87307(d)(2)
  • § 87303(a)
  • § 87468.1(a)(2)
  • § 87405(h)(8)
  • § 1569.69(b)
  • § 87555(b)(6)
24 Mar 2021
Confirmed allegations of disrepair, menu non-compliance, lack of communication with social agencies, and bed bug infestation.
  • § 87307(d)(2)
  • § 87303(a)
  • § 87405(h)(8)
  • § 87555(b)(6)
30 Nov 2020
Confirmed allegations of staff not reporting incidents to the authorized representative and staff failing to properly supervise a resident were found to be unsubstantiated.
30 Nov 2020
Confirmed infestations of bed bugs and rodents in multiple areas of the facility. Wound care needs of residents were determined to not be met by staff.
  • § 87303(a)(1)
18 Nov 2020
Investigated allegation of the facility not providing a healthful environment due to full trash bins in shared bathrooms. Found insufficient evidence to prove the claim, as interviews and observations indicated regular trash removal procedures were in place.
23 Oct 2020
Investigated an allegation of bed bug infestation in a resident's room; found no conclusive evidence to support the presence of bed bugs or bed bug bites following interviews and record reviews.
21 Aug 2020
Investigated claims of inadequate resident protection and found insufficient evidence to support the allegations, noting resident aggression as part of normal behavioral issues associated with dementia.
10 Aug 2020
Confirmed no health or safety concerns during the inspection. Residents were observed engaging in activities and appeared safe.
15 Jul 2020
Investigated allegations that a resident sustained an injury while in care and that the facility failed to seek timely medical attention, but lacked sufficient evidence to prove these claims.
04 Jun 2020
Investigated allegations of resident injury and rough treatment were not proven to have occurred. No evidence of neglect for seeking medical attention was found.
04 Jun 2020
Investigated privacy concerns and disrepair allegations; neither had enough evidence to prove violations occurred.
04 Jun 2020
Investigated the allegation that staff failed to safeguard a resident's personal belongings, specifically a black amplifier. Determined that the allegation lacked sufficient evidence as staff did not see the item, witnesses noted other items were moved, and no valuable property was listed in the resident's records.
04 May 2020
Confirmed bed bugs were present in only two rooms after inspection by outside services. Allegations of unsanitary conditions and improper notification of change in care level were found to be unsubstantiated.
04 May 2020
Reviewed allegations of insufficient staffing and inadequate staff training; found no substantial evidence to support these claims after evaluating staff schedules, training files, and conducting interviews.
31 Jan 2020
Found high water temperature in the sink during the inspection.
  • § 87303
30 Jan 2020
Confirmed missing bootie for resident and unsubstantiated neglect and isolation allegations.
  • § 87217(b)
30 Jan 2020
Identified deficiencies in reporting and documenting resident injuries, with failure to follow protocols for skin integrity and conduct full pre-admission appraisals.
  • § 87457
  • § 87463
  • § 87211
23 Jan 2020
Identified deficiencies included improper storage of medications, lack of grab bars in bathrooms, maintenance issues, stained carpets, and faulty sink. Staff files were also found to be incomplete.
  • § 87303(a)
  • § 87465(c)(2)
  • § 87412(a)(11)
  • § 87303(e)6
22 Jan 2020
Confirmed annual inspection conducted at the facility on January 22, 2020, found compliance with regulations in areas including resident safety, medication storage, and fire safety protocols.
21 Jan 2020
Confirmed the facility failed to issue a proper eviction notice.
  • § 87468.1(b)1
08 Jan 2020
Found that the allegation of interrupted utility service could not be proven.
04 Dec 2019
Found no evidence of roaches or insects during the inspection, leading to the allegation being unsubstantiated at this time.
12 Nov 2019
Inspection confirmed compliance with health and safety regulations.
30 Oct 2019
Confirmed broken elevator, door, and gate, causing inconvenience for residents. Residents missed medical appointments due to the issues. Fire drill training documents available.
  • § 87303(a)
30 Oct 2019
Investigated an allegation of an incident on October 7, 2019, and determined it was unsubstantiated due to lack of sufficient evidence, as all interviewed staff denied the occurrence.
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