Pricing ranges from
$6,257 – 8,134/month
  1. Home
  2. Assisted Living
  3. California
  4. Northridge

The Cedars Assisted Living

17300 Roscoe Boulevard, Northridge, CA 91325, USA
2.9 · 24 reviews
  • Assisted living
  • Memory care
For pricing and availability(510) 508-4507

Pricing

$6,257+/moSemi-privateAssisted Living
$7,508+/mo1 BedroomAssisted Living
$8,134+/moStudioAssisted Living

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions
  • Restaurant-style dining

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi

Memory care community services

  • Mild cognitive impairment
  • Specialized memory care programming

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation

Common areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips

2.88 · 24 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1

  • Care

    2.9

  • Staff

    2.9

  • Meals

    2.7

  • Building

    3.0

  • Value

    2.6

About The Cedars Assisted Living

At The Cedars Assisted Living, our top priority is to make our residents feel right at home. We strive to create a warm and friendly atmosphere to ease the transition into our community. Our dedicated staff is available 24/7 to provide assistance and support as needed, ensuring that each resident feels comfortable and valued.

Our residents receive personalized care tailored to their individual needs, including wellness monitoring, medication management, and assistance with daily activities. From bathing and dressing to grooming and incontinence care, our caring staff is committed to meeting the evolving needs of each resident.

In addition to high-quality care, we offer a range of convenient services and amenities to enhance the lives of our residents. This includes three nutritious meals a day, laundry and linen services, scheduled transportation, basic cable, and utilities such as water, heating, and air. Our emergency response systems in rooms provide peace of mind, while our library, reading areas, and planned activities offer opportunities for socialization and engagement.

At The Cedars Assisted Living, we understand the importance of promoting overall well-being. That's why we offer spiritual and wellness programs, as well as social, cultural, and recreational activities to cater to the diverse interests of our residents. Whether it's participating in group outings, enjoying entertainment, or simply relaxing in our communal areas, there is always something fun and fulfilling to experience at our community.

In conclusion, The Cedars Assisted Living is a place where residents can receive personalized care, enjoy a vibrant social life, and feel truly at home. Our dedicated staff, comprehensive services, and engaging amenities create a supportive environment where residents can thrive and live their best lives.

People often ask...

State of California Inspection Reports

138

Inspections

29

Type A Citations

55

Type B Citations

5

Years of reports

05 Sept 2024
Investigated allegations included a resident choking on food due to lack of supervision and developing a UTI while in care. Found both allegations lacked sufficient evidence, deeming them unsubstantiated.
06 Aug 2024
Investigated allegations of inadequate safeguarding of personal belongings, fall-related negligence, lack of feeding assistance, resident abuse, and improper medication assistance; determined all lacked sufficient evidence to confirm validity.
30 Jul 2024
Confirmed staff physically abused residents and spoke inappropriately to them during the visit.
  • § 87468.1(a)(3)
15 Jul 2024
Interviews and document reviews showed no evidence to support allegations of withholding resident records or blocking communication with family members.
15 Jul 2024
Investigated allegations of financial abuse, unlawful eviction, and lack of cooperation with the Ombudsman Representative, none supported by evidence gathered from staff, resident interviews, and record reviews.
08 Jul 2024
Found that staff do not disturb residents' sleep or make inappropriate comments, after conducting interviews and observations during a visit.
08 Jul 2024
Confirmed that residents' personal belongings were not confiscated and that staff do assist residents with care.
03 Jul 2024
Confirmed that residents did not witness any inappropriate behavior from other residents or staff members, and that communication with the administration is prompt and appropriate.
19 Jun 2024
Confirmed that residents have adequate space for personal belongings in their rooms and that resident closets are not used for facility supplies. Substantiated water leaks, holes in the hallway, and baseboard damage in resident rooms were observed.
  • § 87303(a)
11 Jun 2024
Found that allegations of inadequate housekeeping services and odor control were unsubstantiated, but presence of roaches in the facility was substantiated.
  • § 87303(a)
06 Jun 2024
Confirmed staff and resident accounts of an incident involving aggressive behavior by one resident towards another, with documentation supporting previous occurrences of similar behavior.
03 Jun 2024
Confirmed that residents and staff confirmed smoke alarms in rooms are working properly and there are no issues with any beeping sounds.
03 Jun 2024
Confirmed staff were not keeping the facility free of mold, and that the facility was not consistently clean. Residents confirmed their hygiene needs were being met.
  • § 87303(a)(1)
22 May 2024
Investigator found no evidence of illegal drugs being used or provided for free at the facility. Residents and staff denied any knowledge or involvement in drug activities.
16 May 2024
Reviewed allegations of lack of activities, staff isolating residents, inaccurate record keeping, and residents being locked in rooms. All allegations were deemed unsubstantiated based on interviews, observations, and record reviews.
16 May 2024
Reviewed multiple allegations including missing hygiene supplies, delayed package delivery, mold concerns, and inadequate diaper changing practices. No evidence found to support the allegations.
13 May 2024
Confirmed illegal drug use and subsequent eviction of a resident based on interviews, records, and physical evidence.
02 Apr 2024
Confirmed theft allegation regarding resident's missing fanny pack and money was unsubstantiated based on interviews, documentation, and policy review.
13 Mar 2024
Confirmed that the facility met all required safety and operational standards during the inspection.
12 Mar 2024
Confirmed that residents are aware of and informed of the no smoking policy in designated areas of the facility.
26 Feb 2024
Reviewed allegations of staff behavior and resident care practices at the facility. No evidence found to support the claims.
02 Feb 2024
Confirmed staff did not ensure the facility was free of pests and found insufficient evidence for the cleanliness allegation.
  • § 87303(a)
30 Jan 2024
Investigated allegations of staff causing injury, being physically abusive, and being verbally abusive to residents; determined none were supported by interviews, observations, or records.
04 Oct 2023
Confirmed allegations of mishandling a resident's finances, but did not find evidence of lack of communication with the resident's representative or interference with the Ombudsman.
04 Oct 2023
Investigated multiple allegations, including the sale and use of illicit drugs, failure to seek timely medical treatment, improper food service, verbal abuse, and failure to safeguard personal belongings. Determined insufficient evidence to substantiate any of the claims.
06 Sept 2023
Observed unauthorized staff working at the facility resulting in a deficiency being cited and civil penalty assessed.
  • § 87355(e)(2)
31 Aug 2023
Reviewed allegation of inadequate record keeping for a resident, but found no evidence to support it. Also reviewed allegation of resident not receiving timely medical attention, but found insufficient evidence to confirm it.
30 Aug 2023
Reviewed allegations of not providing admission agreement, improper medical assessment, and staff denying resident's request to leave. Insufficient evidence to confirm any allegations.
30 Aug 2023
Reviewed an allegation that staff interfered during a complaint investigation by withholding personal information, and found it unsubstantiated due to regulations requiring resident consent to release personal records.
23 Aug 2023
Investigated allegations of inappropriate placement of a resident in memory care and staff yelling at residents. Insufficient evidence to prove or disprove the allegations.
16 Aug 2023
Identified violations of Fire Codes during a visit to an assisted living facility, leading to a immediate civil penalty being issued.
  • § 87203
16 Aug 2023
Allegation of physical altercations between residents was investigated and found to be unsubstantiated. Staff reported no incidents and records did not show any evidence of such behavior.
14 Aug 2023
Confirmed inadequate bathing assistance allegation was inconclusive. Found insufficient evidence for the allegation of not arranging necessary medical care for residents.
01 Aug 2023
Confirmed an incident where a resident exited the premises through a window, prompting a search by staff and police, ended with the resident being located and confirmed safe by a family member.
29 Jul 2023
Reviewed allegations regarding inadequate provision of toileting items, unmet hygiene needs, denial of access to personal records, and interference during a complaint investigation but found them unsubstantiated, as supplies and services were provided by hospice care, access was restricted due to privacy regulations, and there was no evidence of interference.
25 Jul 2023
Reviewed allegations of staff misconduct, resident care, and facility conditions, ultimately finding insufficient evidence to support the claims.
25 Jul 2023
Investigated allegations regarding staff not meeting resident needs, insufficient staffing, and staff preventing residents from making decisions; determined there was insufficient evidence to support these claims.
07 Jul 2023
Confirmed no health and safety risks at the facility. No recent issues with rodents or insects observed.
07 Jul 2023
Investigated allegation of resident developing sepsis due to neglect. Medical records showed medications, not neglect, likely caused resident's condition.
21 Jun 2023
Identified the inappropriate use of a restraint on a resident during a facility inspection.
  • § 87608(a)(1)
10 Jun 2023
Investigated allegations of neglect and misconduct, finding them unsubstantiated. Staff did not refuse to adjust a resident's bed, withhold mail without verification, or confiscate personal items improperly. Regular checks confirmed residents were not left in soiled diapers for extended periods.
20 May 2023
Investigated whether staff impeded an ombudsman's ability to address a resident's concerns; lack of evidence led to the allegation being unsubstantiated.
13 May 2023
Investigated allegations of staff mimicking residents, moving call buttons, and not logging inventory lists; all allegations were unsubstantiated based on interviews and record review.
17 Apr 2023
Found rodent droppings in the kitchen and a resident's room. Plumbing fixtures were not found to be in disrepair.
  • § 80076(a)(17)
  • § 87303(a)
18 Mar 2023
Confirmed allegations of mishandling personal funds were unsubstantiated, as were allegations of resident not receiving services, being left soiled, and not having hygiene needs met. Additionally, allegations of personal belongings being lost were also unsubstantiated.
18 Mar 2023
Confirmed allegations of staff not wearing masks appropriately and residents' rooms not in good condition during an inspection. Other allegations of neglect and lack of assistance with resident needs were deemed unsubstantiated.
  • § 87470(c)(1)
  • § 87303(a)
14 Mar 2023
Reviewed allegations of staff not assisting resident with dental care, ADLs, and room cleanliness. Insufficient evidence to confirm allegations at this time.
25 Jan 2023
Confirmed staff did not clean a resident's room while the resident was in skilled nursing, and belongings were left in the room for an extended period after the resident moved out.
  • § 87468.1(a)
  • § 87303(a)
19 Jan 2023
Found insufficient evidence of physical abuse allegation against a resident by staff members at the facility.
11 Jan 2023
Identified spoiled food and presence of pests in a resident's room during an inspection visit.
  • § 87303(a)
11 Jan 2023
Confirmed that Resident 1 requested a refrigerator and microwave but did not receive them, while the allegation of lack of cold water and a toilet in disrepair were found to be unsubstantiated.
  • § 87468.1(a)(2)
04 Jan 2023
Investigated claims of inappropriate handling and assault of a resident by staff, but insufficient evidence found to support the allegations.
04 Jan 2023
Confirmed allegations of staff threatening a resident were unsubstantiated. Allegations of staff not assisting with incontinence, bathing, feeding, and laundry needs were also unsubstantiated.
21 Dec 2022
Allegations of inadequate food service, lack of property safeguarding, failure to return belongings, denial of visitation, and disrespectful treatment of a resident were investigated.
21 Dec 2022
Found allegations of sexual abuse and rough handling of residents to be unsubstantiated after interviews with residents and their family members.
21 Dec 2022
Visited facility, no health or safety concerns, PPE supplies sufficient, no deficiencies cited.
21 Dec 2022
Confirmed that the facility was under lockdown due to active COVID-19 outbreaks, but found no evidence to support allegations of visitors being denied or staff not safeguarding resident's property.
21 Dec 2022
Investigated allegations of violations, including denial of visitation, sexual abuse, rough handling, and unsafeguarded property, all unsubstantiated due to lack of evidence. Confirmed no mold present, and resident had access to a call button and food options.
15 Dec 2022
Investigated the allegation that a resident choked on food due to lack of supervision; found insufficient evidence to support the claim, with staff and residents indicating close supervision during mealtimes.
20 Oct 2022
Investigated allegations of abuse and neglect of residents, as well as concerns about personal belongings, incontinence care, feeding, and therapy were all found to be unsubstantiated.
06 Oct 2022
Determined that the allegation of a resident sustaining multiple pressure injuries while in care was unsubstantiated, as the injuries were present prior to the resident's admission and did not occur during their stay.
14 Sept 2022
Confirmed inadequate food service for residents receiving room tray delivery and substantiated concerns regarding lack of dignity in staff interactions with residents. Deficiencies issued and appeal rights provided.
  • § 87411(a)
  • § 87468.1(a)(1)
09 Sept 2022
Confirmed that facility staff did not let a resident speak to their medical provider despite multiple attempts by the provider to contact the resident.
  • § 87468.1(a)(16)
07 Sept 2022
Confirmed expired food, trash, and foul odor in a resident's room, with housekeeping not maintaining the expected cleaning schedule.
  • § 87303(a)
07 Sept 2022
Confirmed lack of supervision in a fall incident, but found no evidence of negligence. Allegation regarding appropriate footwear also unsubstantiated.
16 Aug 2022
Interviews and document review indicated that the allegations pertaining to transportation services and soiled sheets were unsubstantiated.
16 Aug 2022
Interviews with residents and staff did not find evidence to support allegations of inadequate food service, failure to meet resident needs, or communication issues due to language barriers.
16 Aug 2022
Confirmed presence of roaches and rodents based on interviews and pest control reports. Shower assistance allegation unsubstantiated after resident interviews and record reviews.
  • § 87303(a)
30 Jun 2022
No immediate health or safety issues were found during the visit. Allegations of staff mishandling personal belongings and inadequate record keeping were unsubstantiated.
26 May 2022
Identified incontinence care deficiencies during a subsequent complaint visit. Multiple residents reported incidents of being left in soiled diapers for extended periods of time.
16 May 2022
Confirmed allegations of inadequate care, delayed response to call lights, and residents being left in soiled diapers at the facility.
  • § 87468.2(a)(4)
  • § 87464(f)(4)
  • § 87625(b)(3)
06 May 2022
Found allegations of staff misconduct to be unsubstantiated based on interviews, medical records, and lab results.
03 May 2022
Confirmed that there was only one power outage at the facility, which was fixed the same day, therefore the allegation of electricity malfunction is unsubstantiated.
02 May 2022
Found insufficient evidence to support allegation of physical altercation between staff and resident during incident reported on 04/16/22.
02 May 2022
Investigated complaints about unlocked doors in memory care units; confirmed doors sometimes locked to protect residents’ belongings when they are away. Concluded no evidence of wrongdoing with resident wandering and door-locking practices.
22 Apr 2022
Confirmed pressure injuries sustained by a resident were not being properly addressed at the facility.
  • § 87615(a)(1)
16 Apr 2022
Investigated allegations of a resident being left in a soiled diaper for an extended period and staff not allowing resident visitations, both found unsubstantiated based on interviews and record reviews.
16 Apr 2022
Determined unsubstantiated allegations of inadequate incontinence care, medical care assistance, and shower provision for a resident, as investigations and interviews revealed no supporting evidence for these claims.
06 Apr 2022
Investigated allegations of one resident touching another, but insufficient evidence to support claim.
30 Mar 2022
Confirmed allegations of improper cleaning in one resident's room, but found insufficient evidence to support claim of resident injury by another resident.
  • § 87303(a)
26 Mar 2022
Determined that staff did not neglect supervising a resident, whose fall and injuries were not due to staff negligence. Allegation of inadequate supervision deemed unfounded.
16 Mar 2022
Investigated allegation of staff mismanaging a resident's medication and determined insufficient evidence to support the claim, with resident and staff interviews and record reviews showing no issues.
10 Feb 2022
Reviewed allegations of a fall, UTI, and wandering from the facility, finding UTI and wandering incidents substantiated with lack of incident reporting.
  • § 87464(f)(1)
  • § 87211(a)(1)
  • § 87464(f)(4)
10 Feb 2022
Confirmed presence of rodents in the facility based on pest control records and resident interviews.
  • § 87464(f)(2)
16 Dec 2021
Confirmed that resident eviction was due to breaking house rules, not in retaliation to a complaint.
14 Dec 2021
Allegation of staff mistreating residents was not supported by evidence gathered during interviews with residents, staff, and complainant. Exit interview revealed no deficiencies noted.
14 Dec 2021
Interviews and observations regarding allegations of staff misconduct or negligence regarding resident care and finances did not provide any evidence to support the claims.
14 Dec 2021
Investigated allegations of staff misconduct, including taking personal items, not meeting dietary needs, and locking a resident in their room; none found to have supporting evidence after interviews and observations.
14 Dec 2021
Found no evidence to support allegations of sexual assault or privacy violations following interviews with staff, residents, and witnesses. No deficiencies cited during exit interview.
07 Dec 2021
Confirmed that resident's needs were being met and the allegation was unsubstantiated.
29 Nov 2021
Identified non-compliance with eviction notice regulations during the inspection.
  • § 87224(a)(4)
  • § 87211(a)(1)
29 Nov 2021
Substantiated allegation of not accepting resident back after hospital discharge due to inability to provide required care and supervision.
  • § 87224(a)(4)
18 Nov 2021
Investigated allegations of resident abuse and forced residency, determined no evidence of abuse and confirmed resident was not forced to stay.
05 Nov 2021
Confirmed multiple pressure injuries on a resident were present and may have been preventable with appropriate care.
  • § 87615
05 Nov 2021
Confirmed resident suffered multiple falls and was malnourished, having been hospitalized for both issues, despite staff denials.
  • § 87464(f)(1)
  • § 87466
28 Oct 2021
Investigated an allegation that staff did not answer phones during evening and night shifts; interviews and tests found no evidence to support this claim, concluding that calls were prioritized based on emergency need.
25 Oct 2021
Confirmed lack of activities and inadequate meal quality for residents, with interviews revealing absence of an activity director and dissatisfaction with food quality.
  • § 87555(b)(8)
  • § 87219(a)
  • § 87219(f)
25 Oct 2021
Confirmed findings of unsanitary conditions, pest infestation, and insufficient supervision of residents based on interviews, observations, and records obtained during the visit.
  • § 87303(a)
13 Oct 2021
Identified failures to comply with fire safety regulations during a recent visit.
11 Oct 2021
Confirmed that the Administrator responded appropriately in handling a resident who went missing.
04 Oct 2021
Identified deficiencies in safety and health standards were observed during an inspection of the assisted living facility, including issues with emergency preparedness, resident room conditions, and staff training records.
  • § 87705(c)(5)
  • § 87608(a)(3)
  • § 87203
  • § 87618(b)(3)
  • § 87307(a)(3)
  • § 87202(a)(2)
  • § 87203
  • § 87303(e)(2)
  • § 87608(a)(5)
  • § 87303(a)
  • § 87633(b)
14 Sept 2021
Confirmed allegations of unlawful eviction and facility roof leaks were found to be unsubstantiated after interviews, record reviews, and physical plant inspections were conducted.
13 Jul 2021
Identified deficiencies in resident file documentation and lack of signed agreement between facility and home health agency during inspection.
  • § 87609(4)
  • § 87463(c)
29 Jun 2021
Confirmed lack of activities and isolation of residents at the facility following a visit and interviews with residents and staff.
  • § 87461(a)(4)
  • § 87219(a)
23 Jun 2021
Determined that allegations of staff providing medical care to residents were unsubstantiated after interviews and record reviews.
16 Jun 2021
Confirmed mismanagement of a resident's SSI benefits by the facility.
  • § 87468.2(a)(4)
10 Jun 2021
Confirmed roofing issue, but did not find evidence of staff negligence or confiscation of resident's belongings.
  • § 87303(a)
26 May 2021
Confirmed allegation that resident's records were not released to authorized representative.
  • § 87468.2(a)(19)
26 May 2021
Investigated allegations of illegal eviction and determined no illegal evictions occurred, with the specific incident resolved prior to legal action.
14 Apr 2021
Investigated allegations that a resident refused to return to the facility after hospitalization and that the facility did not safeguard the resident's personal belongings; both claims unsubstantiated as it was determined the resident chose not to return and belongings were not collected.
16 Nov 2020
Found staff mismanaged and did not administer resident's medication as prescribed, resulting in a delay.
  • § 87465(a)(5)
28 Oct 2020
Identified deficiencies in handling of resident's personal property, reporting of medical incidents, and discrepancies in admission agreements during inspection.
  • §
  • §
  • §
28 Oct 2020
Investigated inappropriate behavior allegation but insufficient evidence found.
28 Oct 2020
Confirmed allegations of medication mismanagement for a resident who is capable of managing their own medications.
  • § 87463(b)
28 Oct 2020
Confirmed failure to safeguard resident's valuables and communicate promptly with family members after a resident's passing.
  • § 87217(j)
  • § 87468.1(a)(9)
19 Aug 2020
Determined inadequate evidence to support claims of poor food quality and consistently cold meals, as COVID-19 led to meals being served in resident rooms, causing temperature issues; new batch method implemented to address concerns.
18 Aug 2020
Investigated allegations of pest issues and facility disrepair, including dysfunctional air conditioning and heating units. Determined insufficient information to confirm or deny either claim, resulting in both being deemed unsubstantiated.
01 Jul 2020
Found no evidence of poor quality or insufficient quantity of food, adequate access to drinking water, or lack of a comfortable environment for residents.
19 Jun 2020
Confirmed an inappropriate sexual act occurred at the facility following an incident witnessed by a staff member.
04 May 2020
Investigated allegations of sexual abuse; found insufficient evidence to support claims against staff, resulting in the allegation being determined as unsubstantiated.
27 Apr 2020
Investigated claims of insufficient cleaning and failure to protect residents from insect bites, determined both allegations unsubstantiated based on interviews and observations.
22 Apr 2020
Investigated allegations of neglect, finding insufficient evidence for maggots in a resident's wound and determining appropriate medical care given for a resident with scabies.
26 Feb 2020
Confirmed concerns about live roaches in some rooms and ongoing issues. Toilet flushing problem in one room was not confirmed.
  • § 87303(a)
26 Feb 2020
Identified deficiencies related to medication administration and resident appraisal during the visit.
  • §
  • §
  • §
30 Jan 2020
Confirmed allegations regarding the resident's fall due to lack of supervision, but found no evidence for the allegation of physical abuse or neglect.
  • § 87464(f)(4)
09 Jan 2020
Confirmed a self-reported incident involving a resident's suicide attempt with a utility knife, leading to hospitalization on a 72-hour hold.
  • §
09 Jan 2020
Investigated allegations that staff did not feed a resident appropriate food leading to weight loss and failed to provide them with their own clothing; determined both claims lacked sufficient evidence.
06 Jan 2020
Confirmed presence of live roaches in resident rooms and bathtubs. Deficiencies cited, civil penalty assessed.
  • § 87303(a)
06 Jan 2020
Confirmed concerns of roaches in resident rooms, substantiated clogged sink, and found insufficient evidence for lack of toilet paper and failure to remove trash from rooms.
  • § 87303(a)
30 Dec 2019
Identified deficiencies in various areas, including hot water temperatures, cleanliness issues, and food supply shortages, during an inspection at a memory care and assisted living unit.
  • §
  • §
  • §
  • §
  • §
23 Dec 2019
Investigated claim that a resident was being kicked by other residents; determined insufficient evidence to support the allegation. No deficiencies cited.
23 Dec 2019
Identified deficiencies in the condition of the rear exit door and failure to report suspected elder abuse incidents.
  • § 15630(b)(1)
  • §
19 Dec 2019
Confirmed observation of dirty and rising carpet in resident rooms. Mold allegation unsubstantiated. Water coming from floor and sinks also unsubstantiated.
  • § 87303(a)
19 Dec 2019
Confirmed deficiency in reporting and following mandated requirements for a resident with scabies.
  • §
06 Dec 2019
Confirmed illegal eviction of a resident due to lack of proper documentation and resources provided.
  • § 87468.1
  • § 1569.683
16 Oct 2019
Investigated an allegation involving an altercation between two residents resulting in a leg wound; determined staff provided necessary care, and additional medical attention was not requested or required by the involved resident.
09 Oct 2019
Investigated a self-reported incident where a resident claimed their personal rights were violated by a staff member; further investigation needed after interviewing staff and residents and conducting a facility tour with no immediate hazards observed.
30 Sept 2019
Investigated an incident where a resident reported their personal rights were violated by a staff member; further investigation needed after reviewing records and conducting interviews, with no immediate health and safety hazards observed.

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