I chose this community and feel truly relieved - the staff are warm, professional and genuinely caring, communication is responsive, and caregivers are very competent. The building and apartments are gorgeous and spotless (high ceilings, modern kitchens/baths, terraces, lovely gardens), with resort-quality amenities, two chef-driven restaurants and abundant, well-run activities that make daily life joyful. Memory care is compassionate and the move-in/wellness teams were exceptional, so I have real peace of mind and a strong sense of home. There have been a few hiccups (occasional evening coverage and after-hours responsiveness), but overall I highly recommend this place.
Nestled among the lush rolling hills and picturesque vineyards of Napa Valley, The Watermark at Napa Valley offers an extraordinary senior living experience in one of the world’s most renowned food and wine destinations. This community invites residents to fully embrace a lifestyle where daily life is enriched by the beauty and culture of California’s famed wine country. Residents are welcome to explore nearby towns like Calistoga, St. Helena, and Yountville, with adventures such as hot air balloon rides, Calistoga Spa mud baths, and winemaker events. The heart of Napa’s wine trail runs just across the street, ensuring that the sense of place is woven into every experience.
The Watermark at Napa Valley features a wide range of living options tailored to individual needs, including Independent Living, Assisted Living, The Bridge, Memory Care, and Short-Term Stays. Residents enjoy the freedom to live the life they want without the burdens of household maintenance. The community’s monthly service fee unlocks access to five-star restaurants, resort-style amenities, and a refined setting where personal needs are met by trained professionals available around the clock. Gourmet dining is a highlight, with five distinct restaurants that celebrate Napa’s farm-to-table ethos and wine culture. Chefs at The Watermark at Napa Valley curate unforgettable culinary journeys, while programs like Gourmet Bites Cuisine enable individuals with cognitive, neuromuscular, or physical challenges to savor meals with accessibility and dignity.
Amenities abound, ensuring every day is filled with comfort, connection, and inspiration. The state-of-the-art Vitality Fitness Center offers tailored programs for all fitness levels, and the Indulge Salon and Spa welcomes residents to indulge in self-care and rejuvenation. Concierge services are on hand to help plan daily activities and adventures throughout Napa Valley. Spacious residences are available in one- and two-bedroom layouts as well as cozy studio suites, each designed with modern appliances, designer kitchens or kitchenettes, oversized windows, and safety and security features for peace of mind.
Care and well-being are central to The Watermark at Napa Valley’s philosophy. Assisted Living residents experience nurturing, personalized support, with daily life enhanced by award-winning Watermark University programs, daily concierge services, gourmet dining, and luxury amenities. The groundbreaking Prema Memory Support℠ program features specially trained Naya caregivers, ensuring a compassionate approach for those living with memory challenges. Residents benefit from secure, private courtyards, stimulating programs, and supportive environments that honor individuality.
For those recovering from a hospital or rehabilitation stay, the community’s CARE + CONFIDENCE program offers time and space for recovery and renewal. The exclusive wellness suite features thoughtful touches like the Bryte Balance Smart Bed, exemplifying the marriage of luxury and health. Whether residents are seeking short-term support or a long-term home in the heart of California wine country, The Watermark at Napa Valley delivers a lifestyle defined by comfort, engagement, and the art of exceptional living.
People often ask...
The Watermark at Napa Valley offers competitive pricing, with rates starting at a cost of $7,439 per month.
The Watermark at Napa Valley offers independent living, assisted living, memory care, and board and care.
There are 16 photos of The Watermark at Napa Valley on Mirador.
Yes, The Watermark at Napa Valley allows residents to age in place and adjust their level of care as needed.
The full address for this community is 4055 Solano Ave, Napa, CA, 94558.
Yes, The Watermark at Napa Valley offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
61
Inspections
15
Type A Citations
13
Type B Citations
5
Years of reports
14 Sept 2023
14 Sept 2023
Found two sinks not within the required hot-water range (105–120°F) during a site tour, while noting available hygiene products, locked cleaning supplies, and proper food storage. Identified that safety measures—hardwired detectors and a recent fire department check with no issues—were in place, eight staff files reviewed with the administrator’s license expired but renewal submitted and pending; unable to complete the visit and will return later.
14 Oct 2020
14 Oct 2020
Found pre-licensing completed via tele-visit with no apparent health hazards. Confirmed fire clearance approved, safety systems tested and functioning, medications secured, hot water within range, on-site emergency generator and supplies available, and that the emergency plan references current staff.
18 Jul 2023
18 Jul 2023
Investigated elopement of a resident who left the care setting for about thirty minutes; after reassessment, the doctor determined the resident could leave unassisted. Investigated a report of money missing from a resident’s wallet, with staff initiating an investigation and filing a police report; no deficiencies noted.
11 Jan 2024
11 Jan 2024
Identified the allegation that a resident eloped without staff knowledge. Records showed the elopement occurred on 7/13/2022, when the resident left the memory care unit and was outside for about 20 minutes before staff were notified.
§ 87705(j)
20 May 2025
20 May 2025
Investigated allegations that medications were not dispensed as prescribed, that medication staff were not adequately trained, and that a change in a resident’s condition was not addressed; also reviewed a claim that staff did not follow a resident’s care plan. Evidence supported the medication-related issues and training gaps, while the care-plan claim had insufficient evidence.
§ 87465(c)(2)
§ 87466
§ 1569.69(a)(1)
13 Aug 2024
13 Aug 2024
Found an unannounced review by licensing staff noting emergency and infection control plans, 117 residents in care, and safe storage of food, secure medications, proper lighting and furnishings, appropriate water temperatures, and functioning fire safety devices. Fifteen resident records were up to date, but five of ten staff records lacked required training documentation due to a training transition; updated documents were requested within 30 days, an exit interview was conducted, and no citations were issued.
05 May 2025
05 May 2025
Investigated the allegation that staff are not following infection control requirements. Observed working touchless stations, clean restrooms with supplies, and available masks, with interviews not showing noncompliance.
30 Aug 2021
30 Aug 2021
Found there was no qualified on-site Administrator and there were training gaps, delayed resident-call responses, and staffing that did not meet residents’ needs. Noted that admissions agreement adherence could not be shown to be violated; in-room visitation occurred and required postings were observed.
§ 87411(a)
§ 87411(a)
§ 87415
§ 1569.625
25 Jul 2022
25 Jul 2022
Identified that a resident exited through a delayed egress door, moved through a stairwell, and went to the parking lot for about 20 minutes. An elopement drill occurred on 07/14/2022, and no deficiencies were noted.
09 Sept 2022
09 Sept 2022
Found infection-control measures in place, with a clean, well-maintained environment, unblocked exits, and daily disinfection of high-touch areas; visitors were screened at entry, toxins and medications secured, staff were N95 fit tested and trained, and the incident from 08/27/2022 was discussed. No deficiencies were cited, and updated copies of required documents were requested to be submitted within 30 days.
06 Oct 2022
06 Oct 2022
Identified the allegation that a caregiver slapped a resident on 09/20/2022, with interviews confirming the incident. Found evidence in records and interviews supporting the allegation.
§ 87468.1(a)(3)
12 Dec 2023
12 Dec 2023
Identified that a resident with dementia left the premises unassisted on 12/01/2023 around 3:00 pm after agitation and exit-seeking were observed earlier; staff answered the back door at about 3:30 pm, and a citation was issued for eloping without staff knowledge.
§ 87705(b)(2)
18 Apr 2024
18 Apr 2024
Found that a resident eloped from the home without staff knowledge on 4/9/2024, was away about 45 minutes before being located three blocks away. A February 2024 physician's assessment indicates the resident is not able to leave unassisted, following a 2023 elopement and reassessments.
§ 87411(a)
25 Aug 2023
25 Aug 2023
Found that there was not enough evidence to prove the allegation that staff did not seek timely medical attention after a fall on 07/01/2023. Records showed a fall on 07/02/2023 with no symptoms needing medical care and no fall documented on 07/01/2023; no deficiencies were cited.
16 Nov 2021
16 Nov 2021
Found that after a fire alarm on 08/12/2021, staff did not contact each resident, causing residents to remain in their rooms for an extended period. Found that allergy information was not entered into the dietary system until July 2021, though an updated physician report later addressed these allergies.
§ 87458(a)
§ 87212(b)(2)
25 Aug 2023
25 Aug 2023
Investigated the allegation that staff did not seek timely medical attention after a resident's fall, with the resident later hospitalized for a fracture. Evidence did not prove the violation occurred, and no deficiencies were cited.
25 Mar 2021
25 Mar 2021
Found no deficiencies. Noted COVID-19 precautions (entry screening, staff masks) and general safety measures, secured medications and electronic records, functioning fire and CO detectors, adequate food supplies, and quarterly disaster drills with administrator certification on file.
06 Dec 2024
06 Dec 2024
Found that a resident removed an alert pendant, used a stolen staff key to deactivate a door alarm, exited the memory care area, entered another section, and rode the elevator to the third floor to visit a friend; the resident had no prior history of exit seeking or wandering, a new evaluation noted the behavioral change, and the resident did not leave and appeared to know where they were going.
14 Jun 2021
14 Jun 2021
Investigated an incident from 5/31/2021 in which a resident left the community during courtyard activities without staff present, later walking two blocks to a family member’s home. Found the Skynet device was not linked to hot zones at the time of exit; upon return, a wellness assessment was conducted, Wander Guard was in place with frequent reassurance checks, and no deficiencies were issued.
03 Aug 2021
03 Aug 2021
Found comprehensive infection-control measures in place, including screening on entry, PPE use, regular cleaning, and ongoing communication with residents and families; no deficiencies found.
31 Jan 2024
31 Jan 2024
Investigated four specific allegations—lack of activities for memory care residents; delays in updating a resident's physician's report; cleanliness/sanitation and bedding; and resident hygiene needs met—and observed a variety of activities, identified attempts to obtain the physician's report, found the environment clean with ample linens, and noted hygiene care met; unsubstantiated.
15 Nov 2024
15 Nov 2024
Identified a medication error on 11/10/2024 where a medication for one resident was given to a different resident; staff alerted the physician, monitored the affected resident, and notified the responsible party and licensing authorities. This was a repeat violation within 12 months, with an immediate civil penalty of $250 issued.
18 Aug 2023
18 Aug 2023
Reviewed two theft allegations; one led to a staff member's termination and no deficiencies were found; the administrator planned to provide additional information later.
30 Sept 2020
30 Sept 2020
Confirmed completion of COMP II by the applicant and administrator, identity verified, and understanding of Title 22; advised to email/fax signed LIC 809 with a copy of photo ID.
Reviewed understanding of operation scope, staff qualifications and responsibilities, applicant/administrator qualifications, program policies on abuse, admissions, medication management, incident reporting to CCL, and restricted or prohibited conditions, as well as grievances/resources, physical plant and food service, and required application documents such as criminal record clearance, health screening, fire clearance, First Aid/CPR, administrator certificate, financial verification, pre-licensing inspection, compliance history, and control of property.
20 Sept 2024
20 Sept 2024
Identified a medication error on 09/14/2024 when a discontinued medication was administered to a resident. Physician stated no harm occurred since the medication had been prescribed previously.
§ 87465(a)(4)
10 Jul 2025
10 Jul 2025
Reviewed information about an incident on 05/20/2025 that was reported on 05/23/2025, gathered during a case-management visit on 07/10/2025; no deficiencies cited.
§ 9058
30 Jun 2025
30 Jun 2025
Found all required staff and resident files complete; medications securely stored and logs maintained per regulation. Safety checks showed fire extinguisher charged, detectors functioning, egress doors secured, quarterly disaster drills up to date (most recent May 2025), water temperatures within 105–120°F, and adequate food supplies; two forms to be submitted within 30 days.
§ 9058
05 Mar 2025
05 Mar 2025
Found no deficiencies during a pre-licensing visit; premises were clean, emergency plans and required postings were in place, food supplies met regulatory requirements, and fire safety equipment was charged. Informed that after licensing, a new Admission Agreement and Care Plan will be needed for the current resident.
06 Feb 2025
06 Feb 2025
Confirmed COMP II was completed by telephone for the applicant and administrator, with identity verified and Title 22 understood; demonstrated understanding of operations, admissions policies, staffing and training, restrictive health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
20 Sept 2024
20 Sept 2024
Reviewed medication error incident and notified appropriate parties. Training provided to staff to prevent future occurrences.
§ 87465(a)(4)
13 Aug 2024
13 Aug 2024
Inspection identified compliance with regulations related to emergency plans, infection control, resident care, food storage, medication management, and staff training.
30 May 2024
30 May 2024
Found all resident records complete with required documents and thorough medication records with physician orders. Found staff records complete with required trainings and current first aid/CPR; disaster plan includes evacuation routes and alternate meeting locations, more than 72 hours of emergency supplies, and quarterly drills; updated LIC500, LIC308, and liability insurance were provided; no deficiencies or citations observed.
30 May 2024
30 May 2024
Reviewed resident and staff files, emergency disaster plan, and documents; found all in compliance with regulations. No deficiencies observed, no citations issued.
29 May 2024
29 May 2024
Found everything clean and in good repair, with unobstructed walkways and exits, proper posted notices, and all safety systems functional; food and medications were securely stored, toxins secured, water temperatures within range, fire extinguishers charged, smoke and CO detectors working, and lighting adequate. LPA will return later to review resident and staff files; no citations were issued today.
29 May 2024
29 May 2024
Inspection findings: Clean and well-maintained facility, proper storage of food and medications, safety measures in place, all regulations met.
18 Apr 2024
18 Apr 2024
Confirmed elopement incidents at the facility and cited deficiencies related to resident safety protocols.
§ 87411(a)
31 Jan 2024
31 Jan 2024
Found no evidence to support allegations of lack of activities for memory care residents, resident records not updated in a timely manner, unclean facility or inadequate resident hygiene care.
11 Jan 2024
11 Jan 2024
Confirmed allegation of resident elopement from the facility and inadequate notification to staff.
§ 87705(j)
12 Dec 2023
12 Dec 2023
Confirmed elopement of a resident from the facility due to unassisted exit-seeking behavior.
§ 87705(b)(2)
14 Sept 2023
14 Sept 2023
Inspection revealed temperature violations in resident sinks, expired administrator certificate, and non-compliance with fire extinguisher service dates. Staff files were found to be in order with required certifications.
25 Aug 2023
25 Aug 2023
Found no evidence to prove that timely medical attention was not sought for a resident who complained of pain after a fall.
18 Aug 2023
18 Aug 2023
Reviewed two incident reports of alleged theft, resulting in termination of staff involved in one incident. No deficiencies found during inspection.
18 Jul 2023
18 Jul 2023
Confirmed recent incidents of elopement and missing money, no deficiencies cited during inspection.
02 Jun 2023
02 Jun 2023
Identified several compliance concerns during an unannounced visit, including a prohibited full bed rail, bathrooms with water temperatures outside the 105-120 degree range, and locked pantry items that would require a waiver. Locked cabinets with non-required items, central storage of medications, and noted upcoming document submissions and license expiration dates were also identified.
02 Jun 2023
02 Jun 2023
Identified deficiencies in safety measures and storage procedures during an inspection.
§ 87303(e)(2)
06 Oct 2022
06 Oct 2022
Confirmed complaint of staff hitting a resident.
§ 87468.1(a)(3)
09 Sept 2022
09 Sept 2022
Inspection found no deficiencies at the facility and infection control procedures were in place and being followed accordingly.
26 Aug 2022
26 Aug 2022
Found the facility clean and well maintained with five residents, unobstructed exits, proper toxin storage, locked medications, working smoke/CO detectors, and adequate supplies of food and personal care items. Reviewed four staff records; all staff had current CPR and First Aid training, and no deficiencies cited.
26 Aug 2022
26 Aug 2022
Inspection found the facility to be clean, well-maintained, and in compliance with regulations. No deficiencies were cited.
25 Jul 2022
25 Jul 2022
Confirmed an incident where a resident exited the memory care unit without authorization, prompting corrective measures by staff.
10 Jun 2022
10 Jun 2022
Identified progress toward change of ownership to the centralized application unit, with an administrator to be identified and a risk assessment completed. Identified that the infection control plan was approved, with components in place, entrants wearing masks, a sign-in system and temperature checks, and adequate supplies and safety postings.
10 Jun 2022
10 Jun 2022
Conducted pre-licensing inspection at a four-bedroom home for non-ambulatory residents, ensuring compliance with safety regulations and infection control protocols.
20 May 2022
20 May 2022
Confirmed COMP II completed via telephone, with identity verified, and understanding demonstrated in RCFE operation, staff qualifications and responsibilities, staff training, applicant and administrator qualifications, grievances and community resources, food service, medication management, and pre-licensing inspection.
20 May 2022
20 May 2022
Confirmed successful completion of COMP II during telephone call, with understanding of facility operations, staff qualifications, grievances, food service, medication management, and application document review.
16 Nov 2021
16 Nov 2021
Confirmed deficiencies in disaster response procedures and resident call system signal strength, and substantiated allegations regarding delayed entry of resident food and drug allergies into the system.
§ 87458(a)
§ 87212(b)(2)
30 Aug 2021
30 Aug 2021
Confirmed lack of qualified Administrator, inadequate staff training, delayed response times to resident's call buttons, and insufficient staffing levels to meet resident's needs.
§ 87411(a)
§ 87415
§ 1569.625
§ 87411(a)
03 Aug 2021
03 Aug 2021
Completed an inspection focusing on infection control procedures and practices within the facility. No deficiencies were found during the inspection.
14 Jun 2021
14 Jun 2021
Identified incident where resident left the community unattended. Reviewed documentation and no deficiencies noted.
25 Mar 2021
25 Mar 2021
Confirmed no deficiencies found during inspection.
14 Oct 2020
14 Oct 2020
Confirmed no health hazards or concerns during inspection.
30 Sept 2020
30 Sept 2020
Confirmed understanding of facility operation, staff qualifications, program policy, grievances, physical plant, and application documents during inspection.
