Mirador estimate
$6,000/month

Bentley House By Serenity Care Health

3449 Rosewood Avenue, Los Angeles, CA 90066, USA
3.8 · 6 reviews
  • Assisted living
  • Memory care
  • Board and care
For pricing and availability(510) 508-4507

Pricing

$6,000+/moSuiteAssisted Living

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing

Healthcare staffing

  • 24-hour supervision

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions

Room

  • Housekeeping and linen services

Memory care community services

  • Mild cognitive impairment
  • Specialized memory care programming

Common areas

  • Dining room
  • Outdoor space
  • Garden
  • Small library

Community services

  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities

3.83 · 6 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Care

    3.9
  • Staff

    3.8
  • Meals

    3.7
  • Building

    4.0
  • Value

    3.6

About Bentley House By Serenity Care Health

Bentley House By Serenity Care Health is a cozy assisted living facility with over 35 years of medical experience and 10 years of assisted living operations. The home offers excellent care in a warm and friendly atmosphere, focusing on the social, spiritual, and individual needs of each resident. The staff at Bentley House is highly trained, including an RN, Medical Director, Pharmacy Consultant, Nutrition Director, and Activity Director who are available 24/7 to provide the best possible care.

Residents at Bentley House can expect a remarkable experience with compassionate and friendly staff, a home-like living environment, and communal opportunities. The facility is dedicated to providing quality care for all individuals, with a rigorous screening process for healthcare professionals to ensure the highest level of service. With a focus on quality assurance, Serenity Care Health, the organization behind Bentley House, works to enhance the well-being of residents in multiple locations.

Located in Los Angeles, California, Bentley House is open seven days a week from 7:00 AM to 7:00 PM, allowing visitors to stop by during normal business hours. The facility prides itself on offering a place of unconditional love and unending compassion, making it stand out as a unique and caring assisted living option. With a dedication to quality care and a team of skilled professionals, Bentley House By Serenity Care Health provides a safe and nurturing environment for residents to call home.

People often ask...

State of California Inspection Reports

50

Inspections

6

Type A Citations

22

Type B Citations

5

Years of reports

16 Aug 2024
Confirmed compliance with all required regulations and standards during the inspection.
05 Jan 2024
Confirmed insufficient evidence for lack of activities and lack of staff training allegations at the facility. Residents have personal preferences for activities and staff are adequately trained to assist.
11 Aug 2023
Confirmed deficiencies in infection control practices and medication management were identified during the inspection.
  • § 1569.618(c)(3)
17 May 2023
Confirmed lack of compliant liability insurance coverage as alleged in the complaint.
  • § 1569.605
13 Dec 2022
Confirmed that the facility was in compliance with all regulations and standards during the inspection.
14 Nov 2022
Investigated allegations of staff stealing belongings and withholding mail; determined no evidence to support claims.
04 Nov 2022
Investigated claims that staff failed to safeguard residents' personal property and did not meet their needs, but no evidence found to support these allegations.
23 Aug 2022
Found that staff did follow the doctor's orders, no deficiencies cited.
11 Aug 2022
Visited a residential facility, interviewed a resident, and found no deficiencies.
26 Jul 2022
Observed issues from the previous inspection were corrected during the follow-up visit.
25 Jul 2022
Identified issues with water temperatures in bathrooms and kitchen during inspection.
  • §
25 Jul 2022
Identified deficiencies in bedrooms, bathrooms, emergency preparedness, food service, and safety measures during inspection.
22 Jul 2022
Conducted an inspection for a change of ownership at a residential care facility for the elderly. No hazards observed, adequate linens and hygiene supplies available, and a return visit scheduled for a complete evaluation.
18 Jul 2022
Completed COMP II successfully for a 6-bed RCFE facility, with Applicant/Administrator demonstrating understanding of licensing requirements and regulations.
28 Jun 2022
Issued citations for failure to comply with liability insurance regulations.
10 Jun 2022
Identified liability insurance coverage issue during visit. Multiple facilities cannot share same policy.
06 Jun 2022
Investigated complaints of inadequate food quality and transportation agreement; found insufficient evidence to confirm issues with transportation and food quality.
27 May 2022
Confirmed failure to comply with liability insurance coverage requirements during a recent visit by the Department of Social Services.
17 May 2022
Confirmed illegal eviction due to nonpayment, with insufficient notice given to regulatory authorities as required.
  • § 87224(a)
12 May 2022
Identified a failure to comply with liability insurance requirements during a recent visit to the facility.
29 Apr 2022
Identified non-compliance with liability insurance regulations during the visit.
28 Apr 2022
Found no evidence to support allegations that staff failed to provide transportation to appointments, restricted resident visitors, or failed to provide adequate food service.
15 Apr 2022
Found non-compliance with liability insurance coverage requirements during the inspection.
11 Apr 2022
Confirmed illegal eviction allegation unsubstantiated. Activities provided, transportation outlined in admission agreement.
24 Mar 2022
Found liability insurance coverage for two different facilities to be combined, resulting in noncompliance with regulations, leading to civil penalties assessed.
24 Mar 2022
Confirmed that the facility met all required infection control measures and regulations during the visit.
23 Feb 2022
Identified a failure to comply with liability insurance regulations during a recent visit.
15 Feb 2022
Confirmed failure to follow eviction procedures and assess needs of residents within specified timeline.
10 Feb 2022
Reported a failure to comply with liability insurance coverage requirements during a case management visit.
09 Feb 2022
Confirmed illegal eviction of a resident. Eviction notice did not meet regulatory requirements.
  • § 87224(a)(4)
09 Feb 2022
Identified issues including inadequate facility repairs, risky use of portable heaters, lack of resident care plans, unauthorized health practices, failure to offer meal alternatives, and illegal eviction of a resident.
  • § 87405(d)(1)
  • § 87405(d)(2)
  • § 87303(a)
  • § 87616(a)
  • § 87705(d)
  • § 87457(a)(1)
  • § 87555(b)(5)
09 Dec 2021
Identified deficiencies in the care provided to residents, including health condition violations and failure to offer alternative food options.
  • § 87555(b)(5)
  • § 87616(a)
07 Dec 2021
Confirmed allegations of facility disrepair, while food quality allegations were unsubstantiated.
  • § 87303(a)
07 Dec 2021
Confirmed no deficiencies related to liability insurance during the visit.
07 Dec 2021
Identified deficiencies in resident care and safety during the visit. Note: Corrective actions were discussed.
  • § 87457(a)(1)
  • § 87405(d)(1)
  • § 87705(d)
29 Sept 2021
Confimed during visit that liability insurance was still not in place.
22 Sept 2021
Confirmed failure to meet the timeline for correction of a previous citation.
14 Sept 2021
Confirmed allegations about staff not treating residents with dignity and not providing adequate activities for residents.
  • § 87468.2(a)(1)
  • § 87506(a)
  • § 87219(a)(1)
07 Sept 2021
Identified deficiencies in liability insurance coverage at the facility during a recent visit.
30 Aug 2021
Identified deficiencies in insurance coverage during a visit to the facility.
30 Aug 2021
Confirmed closure plan for multiple facilities, including relocation of residents by specified date.Requested documentation to be provided by end of week.
20 Aug 2021
Identified non-compliance during a visit to the facility.
18 Aug 2021
Failed to provide proof of liability insurance coverage.
  • §
30 Jul 2021
Confirmed that required notifications of legal action against the facility were not posted as required by law.
  • § 1569.605
  • § 1569.50
  • §
  • §
26 Feb 2020
Confirmed civil penalties were issued for not having liability insurance and not meeting Title 22 Regulations. The physical plant and resident files were found to be in good condition.
17 Jan 2020
Found that required liability insurance coverage was not met following a visit to the facility.
  • § 1569.605
02 Jan 2020
Confirmed deficiency regarding liability insurance was corrected. No deficiencies noted during the visit.
13 Nov 2019
Identified deficiency in liability insurance during visit. Civil penalty assessed.
11 Oct 2019
Observed raised flooring in hallway during visit, posing tripping hazard. Caregiver reported pipe leak as cause.
  • §
11 Oct 2019
Identified deficiencies from a previous visit were found during a recent unannounced inspection. No proof of liability insurance or documentation of a designated substitute Administrator was observed.
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