Pricing ranges from
$7,158 – 9,305/month
  1. Home
  2. Assisted Living
  3. California
  4. Long Beach

Palmcrest Grand Residence

3503 Cedar Avenue, Long Beach, CA 90807, USA
4.1 · 149 reviews
  • Independent living
  • Assisted living
  • Memory care
For pricing and availability(510) 508-4507

Pricing

$7,158+/moSemi-privateAssisted Living
$8,589+/mo1 BedroomAssisted Living
$9,305+/moStudioAssisted Living

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions
  • Restaurant-style dining

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi

Memory care community services

  • Mild cognitive impairment
  • Specialized memory care programming

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation

Common areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips

4.13 · 149 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1

  • Care

    4.2

  • Staff

    4.1

  • Meals

    4.0

  • Building

    4.3

  • Value

    3.9

About Palmcrest Grand Residence

Palmcrest Grand Residence is a highly acclaimed senior living facility that has been awarded the Best of Senior Living title three years in a row. With over 25 years of experience in caring for the elderly population, the owners of Palmcrest Grand Residence are dedicated to providing the best possible care for their residents.

When you step into Palmcrest Grand Residence, you'll immediately notice the warm and welcoming atmosphere. The facility has been designed to feel more like a home than a healthcare facility, with spacious common areas, vaulted ceilings, and plenty of comfortable sitting spaces for residents to enjoy. The layout of the facility is easy to navigate, making it a stress-free environment for seniors and their families.

Palmcrest Grand Residence offers a variety of amenities and activities to ensure that residents live engaging, purposeful, and fulfilling lives. The facility features a private cinema, luxury dining room, and an outside courtyard where residents can relax and socialize. Whether residents are looking for independent living or require minimal care, Palmcrest Grand Residence provides a supportive environment where residents can focus on social activities and interaction.

One of the standout features of Palmcrest Grand Residence is its three distinct memory care units, each with pricing tailored to fit different budgets. The facility also boasts the largest community entertainment area in the Los Angeles area, with nine large and beautiful common areas for residents to enjoy. With expert care and attention from the staff at Palmcrest Grand Residence, residents can truly feel at home and enjoy all that the facility has to offer.

People often ask...

State of California Inspection Reports

87

Inspections

11

Type A Citations

38

Type B Citations

5

Years of reports

30 Aug 2024
Reviewed report findings confirm neglect in seeking timely medical attention for a resident. Failure to report incidents to the proper authorities was also identified.
  • § 87466
  • § 87211(a)(b)
30 Aug 2024
Found that an administrator withheld information, wrongfully removed a resident, and obstructed an investigation regarding incidents involving residents' health and behavioral concerns.
  • § 87405(b)(1)
  • § 87224(b)(c)
  • § 87413(3)
21 Jun 2024
Reviewed a complaint alleging staff yelled at residents, but found insufficient evidence to support the claim.
31 May 2024
Investigated an allegation of one resident assaulting another, found no substantial evidence to prove the incident involved neglect or physical abuse.
23 May 2024
Investigated claims of staff not assisting residents in a timely manner and failing to meet resident needs; neither allegation could be proven with the evidence available.
23 May 2024
Investigated a complaint alleging staff did not provide timely medical care resulting in a resident's death; the allegation was unsubstantiated.
16 May 2024
Reviewed several allegations, including staff not supervising residents adequately, resident care needs not being met, and a lack of supplies; all were investigated and ultimately found to be unsubstantiated due to lack of evidence.
10 May 2024
Found no evidence of staff mistreating residents, as interviews with residents and staff did not support the allegation.
10 May 2024
Reviewed allegations that staff negligence led to a resident missing medications and not having their blood sugar checked, as well as records being falsified. Determined all allegations lacked sufficient evidence to confirm that a violation occurred.
10 May 2024
Confirmed that staff at the facility were found to be appropriate in their interactions with residents, did not engage in stealing or damaging residents' belongings, and treated residents with dignity and respect.
23 Apr 2024
Confirmed staff member yelled at residents.
  • § 87468.1
19 Mar 2024
Confirmed no deficiencies during the visit.
13 Mar 2024
Reviewed ALW facility for alleged tripping hazards in resident rooms. No evidence of violation found.
29 Feb 2024
Confirmed multiple falls resulting in fractures and injuries to residents.
  • § 87463(c)
  • § 87466
29 Feb 2024
Confirmed multiple falls and fractures sustained by residents while in care at the facility.
  • § 87463(c)
  • § 87466
18 Jan 2024
Confirmed lack of supervision resulting in a fracture, but found insufficient evidence of staff abandonment after hospital visit.
  • § 87705(b)(2)
03 Jan 2024
Confirmed inadequate notice of rent increase allegation through interviews and document reviews.
  • § 1569.655(a)
18 Dec 2023
Investigated an allegation that staff did not provide a comfortable environment for residents, specifically that a resident tampered with juice cups, and determined insufficient evidence to prove the claim. No deficiencies cited during the visit.
08 Nov 2023
Investigated complaints regarding delayed response to residents' call buttons and staffing levels at night; found no evidence to support these allegations, rendering them unsubstantiated.
24 Aug 2023
Confirmed that allegations of a resident sustaining injury, the elevator closing on a resident, and staff being unable to call 911 were not substantiated.
24 Aug 2023
Confirmed staff negligence leading to a resident leaving the facility and sustaining an injury, as well as staff's decision not to allow the resident to return after a hospital visit due to aggressive behavior.
  • § 87224(d)
  • § 87705(b)(2)
24 Aug 2023
Investigated allegations of neglect resulting in a resident's hip fracture, failure to provide prescribed medication, and unauthorized changes to residents' medication; findings did not support the allegations.
17 Aug 2023
Confirmed allegation of not providing requested documents to a resident's authorized representative.
  • § 87506(c)(1)
10 Aug 2023
Confirmed that staff failed to provide incident reports to a resident's authorized representative.
  • § 87211(a)(1)
10 Aug 2023
Substantiated finding: Staff failed to provide incident reports to resident's authorized representative.
  • § 87211(a)(1)
12 May 2023
Investigated allegations of a sexual assault incident; insufficient evidence found to confirm occurrence, resulting in the allegation being unsubstantiated.
30 Mar 2023
Identified deficiencies related to expired certifications and improper management of diabetic care during visit.
  • § 87412(d)
  • § 87628(a)
  • § 87468.1(a)(2)
08 Feb 2023
Unsubstantiated allegation of resident injury due to unexplained blood in diaper. Residents and staff reported no unexplained injuries, with health issues and scratching behavior noted in medical records.
07 Nov 2022
Investigated allegations of dirty bathtub, laundry pipes, medication mismanagement, staff insults, and residents in soiled clothing; found no evidence to support them. Reviewed incident of resident injury, determined allegations were unsubstantiated.
05 Oct 2022
Investigated the allegation that staff would not allow a resident to return and found insufficient evidence to confirm the claim; the alleged eviction notice was retracted, and the resident was allowed back following a hospital evaluation.
14 Sept 2022
Confirmed neglect and lack of care for resident due to multiple injuries sustained while in care. Unsubstantiated neglect for unexplained bruising.
  • § 87405(d)(1)
  • § 87705(c)(5)
  • § 87466
13 Sept 2022
Investigated allegation of financial abuse of a resident; found insufficient evidence to prove it occurred. Conducted interviews and reviewed documents; determined that resident's personal items and funds were properly transferred.
12 Sept 2022
Confirmed allegations of staff not providing snacks and denying residents access to activities were found to be unsubstantiated after interviews with residents and staff, review of documents, and inspection of the facility.
30 Aug 2022
Investigated allegations of COVID-19 protocol violations, restricted visits, appointment requirements, phone access, and staff responsiveness were found to be unsubstantiated. Residents and staff denied allegations, and records showed adherence to pandemic guidelines.
29 Aug 2022
Investigated three allegations: staff not noticing a change in a resident's medical condition, not seeking medical attention in a timely manner, and ineffective communication with residents. Determined no preponderance of evidence to prove these violations occurred, resulting in the allegations being unsubstantiated.
15 Jun 2022
Investigated allegation of staff financially abusing a resident through unauthorized use of a debit card; found insufficient evidence to prove or disprove the claim.
06 Jun 2022
Confirmed presence of roaches in the facility based on interviews and observations.
  • § 87303(a)
29 Apr 2022
Investigated an allegation of a resident being double-charged for services; determined that there was insufficient evidence to support the claim.
12 Apr 2022
Found that facility staff received adequate medication training and that there were no communication issues with residents.
12 Apr 2022
Confirmed allegations regarding medication not being administered as prescribed, while other allegations regarding notification of rent increase and staff opening resident's mail were found to be unsubstantiated.
  • § 87465(c)
  • § 87465(h)(6)
28 Mar 2022
Confirmed compliance with regulations during a facility inspection, with no deficiencies noted.
09 Feb 2022
Confirmed that the facility followed Covid-19 regulations, provided showers according to schedule, and changed diapers as needed.
09 Feb 2022
Investigated allegations of document falsification and failure to safeguard residents' personal belongings; neither could be clearly proven due to insufficient evidence.
09 Feb 2022
Investigated complaints about unmet showering and incontinence needs; insufficient evidence to confirm or deny them.
09 Feb 2022
Investigated an allegation that quarantine procedures for COVID-19 were not followed, but found insufficient evidence to substantiate this claim.
09 Feb 2022
Found allegations of improper bathing and not meeting incontinence needs unsubstantiated after interviews with resident and staff.
11 Jan 2022
Investigated allegation of staff neglect resulting in a resident developing pressure injuries and determined insufficient evidence to support the claim.
19 Oct 2021
Confirmed that staff responded to communications from residents' responsible persons after reviewing emails and conducting interviews with staff and residents.
19 Oct 2021
Investigated allegations regarding residents' access to medical care, dietary needs, medication assistance, call light responsiveness, cleanliness, communication with family, and fee increases; found insufficient evidence to support claims of violations.
19 Aug 2021
Found allegations of a physical altercation and stolen belongings, but evidence was inconclusive to prove or disprove the claims.
19 Aug 2021
Investigated complaints of medication mismanagement and inadequate staffing, with findings indicating insufficient evidence to confirm these allegations.
19 Aug 2021
Confirmed issues with pests, specifically ants on a resident, and inadequate attention to a resident's hygiene needs, according to a complaint investigation.
  • § 87705(c)(3)
  • § 85072(b)(2)
18 Aug 2021
Investigated allegations of untimely medical assistance, lack of resident checks, failure to contact resident representative timely, and resident-on-resident assault.
03 Aug 2021
LPAs identified a deficiency during their visit and provided information to the Assistant Program Manager.
  • §
03 Aug 2021
Discrepancies were found regarding the administration of medication and the provision of medical devices, as well as the laundering of resident's clothing, but there was not enough evidence to prove if these incidents occurred or not.
03 Aug 2021
Confirmed deficiency related to resident records was corrected during the visit on 07/01/2021. No deficiencies were found during the inspection.
  • § 87506(d)(e)
08 Jul 2021
Investigated allegations regarding a resident's medical care and found insufficient evidence to confirm claims of staff failing to provide timely medical assistance or the resident developing an infection.
08 Jul 2021
Confirmed alleged violation of not making resident records available, but insufficient evidence to prove or disprove; allegation unsubstantiated.
08 Jul 2021
Identified deficiencies were not corrected during the visit, posing potential health and safety risks to residents.
08 Jul 2021
Confirmed a bathroom leak into a resident's room, but found no evidence of a resident being pushed causing injury, flooding in the kitchen, or inadequate hygiene care for residents.
  • § 87303(a)
01 Jul 2021
Confirmed that all deficiencies identified during the previous inspection have been corrected.
  • § 87506(d)(e)
22 Jun 2021
Allegation of staff stealing residents' personal property was unsubstantiated after interviews with staff and residents, and review of video evidence.
11 Jun 2021
Identified deficiency during visit; exit interview conducted and appeal rights explained.
  • §
10 Jun 2021
Confirmed ant problems in the facility and ants on residents, violating personal rights.
  • § 87468(a)(2)
  • § 87303(a)
10 Jun 2021
Identified deficiencies in resident records, bedroom maintenance, and facility repairs during an unannounced inspection.
  • §
  • § 87467
  • §
30 Apr 2021
Confirmed failure to meet medical needs resulting in resident death.
  • § 87465(a)(2)
29 Apr 2021
Found that staff locked all facility doors but did not find evidence of staff preventing residents from seeking medical treatment.
  • § 87468.1(a)(6)
29 Apr 2021
Confirmed verbal abuse between residents as substantiated by interviews and records.
  • § 87468.2(a)(8)
19 Apr 2021
Investigated allegations regarding resident care, assessment, incident reporting, medication administration, falsification of records, and adherence to admission agreement.
16 Apr 2021
Confirmed inadequate hygiene care for residents due to staff not changing soiled linens.
  • § 87625(b)(2)
15 Apr 2021
Found insufficient evidence to prove that staff failed to meet resident's needs based on interviews and observations.
15 Apr 2021
Investigated allegations of staff not preventing a physical altercation between residents and not preventing a resident from exposing themselves; neither allegation was proven to have occurred based on the gathered evidence.
15 Apr 2021
Investigated claims of a physical altercation and exposure between residents, but lacked sufficient evidence to determine the events conclusively.
05 Apr 2021
Investigated allegations of residents lacking access to a functional phone, being moved without consent, and failing to provide records upon request; determined insufficient evidence to confirm any violations occurred.
29 Mar 2021
Found allegations of verbal harassment between residents to be substantiated, but physical attack allegation was unsubstantiated.
  • § 87468.1(a)
  • § 87468.1(a)
24 Mar 2021
Investigated allegations of mishandled mail and unsafeguarded resident belongings, finding insufficient evidence to confirm either claim. Interviews and records indicated a generally positive experience with mail handling and assistance, with few reports of theft among residents.
14 Mar 2021
Reviewed allegations included unauthorized administration of insulin, lack of dignity and respect shown to residents, falsification of medical documents, missing medication and money, unclear staff working at the facility, lack of staff training, and presence of pests. Some allegations were substantiated while others were found to be unsubstantiated.
  • § 87629(b)(1)
05 Mar 2021
Interviews were conducted with residents and staff regarding an allegation of missing personal belongings, but there was insufficient evidence to prove theft occurred.
08 Feb 2021
Investigated the allegation of stolen personal belongings; found insufficient evidence to confirm if the alleged violation occurred. Conducted interviews and reviewed records with no conclusive results.
31 Jan 2021
Investigated allegations of improper care, including development of a pressure injury, inadequate changing leading to soiled clothing, and staff speaking inappropriately to residents; concluded insufficient evidence to confirm or deny the claims.
20 Nov 2020
Investigated a complaint about non-working call lights and found insufficient evidence to confirm the issue, as the systems functioned properly during checks and residents reported no problems.
20 Aug 2020
Investigated the allegation that staff were stealing residents' personal property; however, insufficient evidence was found to confirm or dismiss the claim, making the allegation unsubstantiated.
21 Feb 2020
Confirmed illegal eviction occurred due to improper issuance of eviction notices not in compliance with regulations, despite refusal to meet with an affected resident and their desire for a meeting with family and an Ombudsman.
  • § 87224
25 Nov 2019
Investigated an allegation of a resident sustaining fractures while in care, which revealed unclear circumstances about whether proper care and supervision were provided, leading to the conclusion that the allegation lacked sufficient evidence to determine its occurrence.
24 Oct 2019
Investigated the allegation that staff neglected a resident, leading to multiple pressure injuries, but found insufficient evidence to confirm or deny the claim.
24 Oct 2019
Investigated allegations of neglect resulting in pressure injuries, failure to provide copies of contracts and care plans, and not administering prescribed medication, and found insufficient evidence to prove these claims.
26 Apr 2019
Identified deficiencies in maintenance, operation, plan of operation, incidental medical and dental care services, and personnel requirements during a recent visit. Civil penalties assessed and corrective actions required.
  • § 87208(a)(2)
  • §
  • § 171114085257

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