The Montera, located in sunny La Mesa, California, offers exceptional Assisted Living and Memory Care services. Residents can choose from a variety of living options, including studio, deluxe studio, one-bedroom apartments, and private or shared Memory Care studios. The community provides high-quality care, a range of amenities, and services to meet the needs of every individual.
At The Montera, residents can enjoy delicious meals prepared by an Executive Chef in a restaurant-style dining room, relax in the Bistro, play games in the Game Room, and unleash their creativity in the Art Studio. The community also features an on-site Beauty Salon and Barber Shop, 24-hour concierge services, on-site parking, and transportation services. Residents can take leisurely strolls through the courtyards or relax by the Koi pond.
The Montera's dedicated and compassionate team is available around the clock to provide support and care to residents. The community was recently recognized as the “Best Assisted Living” by U.S. News and World Report, showcasing the excellent customer service and satisfaction provided by the team. MBK Senior Living, the parent company, is committed to supporting those living with Alzheimer’s or dementia by offering specialized care, enriching activities, and meaningful involvement for families.
The Montera believes that life doesn't stop after retirement and encourages residents to embark on thrilling adventures and create unforgettable memories. The MBK Adventurer’s Club offers opportunities for residents to engage in exciting activities, such as hot-air balloon rides, to make the most of their retirement years. With a focus on creating a vibrant and engaging community, The Montera provides a warm and welcoming environment for residents to thrive and enjoy a fulfilling lifestyle.
People often ask...
The Montera offers competitive pricing, with rates starting at a cost of $4,885 per month.
The Montera offers assisted living and memory care.
There are 16 photos of The Montera on Mirador.
The full address for this community is 5740 Lake Murray Boulevard, La Mesa, CA 91942, USA.
Yes, The Montera offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
36
Inspections
0
Type A Citations
10
Type B Citations
4
Years of reports
24 May 2024
24 May 2024
Found no deficiencies during the visit prompted by a self-reported incident involving possible financial abuse.
15 May 2024
15 May 2024
Investigated an allegation of financial abuse involving unauthorized transactions on a resident's bank account; determined insufficient evidence to prove that staff were responsible for the misconduct.
15 May 2024
15 May 2024
Investigated incidents of financial fraud/theft against multiple residents did not have enough evidence to substantiate staff involvement.
08 Jan 2024
08 Jan 2024
Confirmed substantial compliance with regulations during inspection of the facility. No deficiencies issued, only a technical violation identified. Residents treated with dignity, with sufficient staff to meet their needs.
27 Dec 2023
27 Dec 2023
Not providing full assistance with prescribed medical devices for a resident in a care home was investigated, but the allegation was not proven.
08 Nov 2023
08 Nov 2023
Confirmed that allegations regarding cleanliness and care were not supported by evidence, and that staff followed proper procedures in addressing resident complaints and medical needs.
23 Oct 2023
23 Oct 2023
Confirmed allegations of staff not following a care plan and handling a resident roughly, leading to falls and injuries. Identified unsubstantiated claims of staff not responding to pendant calls and not informing a responsible party of incidents.
§ 87464(c)
§ 87464(f)(c)
26 Sept 2023
26 Sept 2023
Confirmed a medication error incident where the wrong resident received the wrong medication, resulting in a citation and fine.
§ 87465(a)(4)
25 Sept 2023
25 Sept 2023
Determined that allegations of staff not providing personal hygiene assistance were unsubstantiated based on interviews and record reviews, with all parties indicating no concerns and residents observed well-groomed.
18 Sept 2023
18 Sept 2023
Reviewed incident report of resident ingesting essential oil during activity, no deficiencies observed during visit.
19 Jun 2023
19 Jun 2023
Confirmed allegations of inadequate care, cleanliness issues, and lack of supervision for residents. Unsubstantiated claims of failure to observe resident's change in condition, provide hygiene items, and provide documents to a responsible party.
§ 87303(a)
§ 87625(b)(3)
02 Jun 2023
02 Jun 2023
Identified errors in medication administration resulted in residents receiving incorrect medications at the wrong times.
§ 87465(a)(4)
15 May 2023
15 May 2023
Confirmed a resident briefly went missing after being mistakenly allowed to leave due to staff oversight and family involvement, and the resident was found unharmed.
§ 87411(a)
10 May 2023
10 May 2023
Investigated allegations of insufficient staffing and unmet resident hygiene needs; determined insufficient evidence to support the claims.
22 Feb 2023
22 Feb 2023
Conducted an unannounced visit in response to a reported incident regarding a resident's pain, no immediate concerns were identified during the visit.
15 Feb 2023
15 Feb 2023
Investigated complaints about resident care, including failure to contact a physician for a rash and unmet hygiene needs, found insufficient evidence to support these allegations. Additionally, claims regarding improper medication management and failure to follow care plans were determined false.
28 Dec 2022
28 Dec 2022
Investigated allegations regarding unresponsiveness to resident assistance requests and insufficient hot water; determined insufficient evidence to confirm either claim.
27 Sept 2022
27 Sept 2022
Confirmed allegations of uncleared staff and staff not meeting resident needs were unsubstantiated. Bed bug infestation claims were also unsubstantiated.
23 Sept 2022
23 Sept 2022
Found insufficient evidence to support allegations of insufficient staffing, falsified documentation, and lack of adequate supplies at the facility.
23 Sept 2022
23 Sept 2022
Investigated an allegation that staff did not keep the environment free of hazards, specifically regarding a garden hose reported as a tripping hazard; determined there was insufficient evidence to prove the claim.
08 Apr 2022
08 Apr 2022
Confirmed allegations of mistreatment were investigated and found to be unsubstantiated during the visit. No deficiencies were cited.
08 Apr 2022
08 Apr 2022
Confirmed no deficiencies during an unannounced visit following a resident's death at the facility.
04 Mar 2022
04 Mar 2022
Investigated allegation of missing evacuation chairs in stairwells, found chairs present and in good working condition.
04 Mar 2022
04 Mar 2022
Confirmed a deficiency in emergency lighting during a power outage at the facility.
§ 87303(h)
04 Mar 2022
04 Mar 2022
Confirmed that staff received proper training on emergency procedures, specifically regarding stairwell evacuation chairs, based on interviews, records, and observations.
18 Nov 2021
18 Nov 2021
Confirmed no deficiencies observed during the visit, including implementation of COVID-19 mitigation plan.
25 Aug 2021
25 Aug 2021
Investigated allegations that residents were not wearing face coverings in the dining room and that employees and residents were not routinely tested for COVID-19; determined allegations to be unfounded based on interviews, observations, and records, showing compliance with mask and testing guidance during the relevant timeframe.
25 Aug 2021
25 Aug 2021
Confirmed failure to provide signed admissions agreements to authorized representatives for three residents.
§ 87507(e)
28 Jun 2021
28 Jun 2021
Determined allegation false, facility compliant with COVID-19 guidelines.
30 Jul 2020
30 Jul 2020
Reviewed allegation of staff not properly trained to meet resident needs. Found staff receive initial on-boarding training, shadowing, monthly ongoing training, and one-on-one training to address issues. Allegation unsubstantiated.
27 Jul 2020
27 Jul 2020
Reviewed a death report for a resident who passed away due to Cardiopulmonary Arrest with existing health conditions, including Dementia and Cerebral Atherosclerosis, while on Hospice.
25 Feb 2020
25 Feb 2020
Found the allegation of failing to allow a resident sufficient time to review and sign a contract to be unfounded and dismissed the complaint.
25 Feb 2020
25 Feb 2020
Determined that a resident was not being held against their will; miscommunication with the reporting party clarified, and resident aware of the freedom to leave with assistance. No evidence found of any restraints on residents.
25 Feb 2020
25 Feb 2020
Confirmed delayed response times to pendant calls.
§ 87411
24 Jan 2020
24 Jan 2020
Conducted an inspection with no deficiencies cited.
24 Jan 2020
24 Jan 2020
Conducted a follow-up visit regarding a reported fall incident, determining no deficiencies at the time of inspection.